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Rated 4.5 out of 5 by 134 reviewers.
Rated 5 out of 5 by Outstanding Service My wife and i stayed but one night. we loved the property, the location (close to great food and shopping) and most of all, the staff. From the front desk to the bell desk to the concierge. Amazingly attentive and helpful. All went out of their way to make our stay outstanding. July 9, 2015
Rated 5 out of 5 by Great location, beautiful property and top staff We took the train from Madrid, and were so happy to find a quieter pace in Valencia. Corina, the Guesr Relations Manager, checked us in, and we absolutely cannot say enough great things about her. Her staff does a great job, too. We had a yummy lunch while we waited for our room to be ready. Corina told us the nearby River had flooded the city, but was now diverted, and was now a great park, running area, bike trail, etc. and would make it easy to take a huge walk to many important places. Her dinner suggestions were fabulous, too, because we wanted paella, which is the most important dish in Valencia as it was started there. We loved the gym because the equipment is the most updated of all the Starwood properties we were at in Spain. We hated to say goodbye. Easy walking distance to town and restaurants. A long walk to Oceanographic Center, but very manageable. June 28, 2015
Rated 3 out of 5 by Restaurant Staff & Chef Several staff, mainly at breakfast sitting, have the ability to not make eye contact with Guests in my belief just in case they are asked to assist. Food ingredients in Restaurant during the evening were of a good standard, but were cooked to a very poor level and even when the food was returned to kitchen for them to improve upon their efforts, some parts of the meal were burnt and others that were ok in the first instance were returned extremely cold. June 18, 2015
Rated 5 out of 5 by One of our very best stays at a Starwood property One can not speak too highly about our stay at the Westin Valencia. The facilities, staff and food services are truly outstanding. The high level of service was maintained from check-in to check-out during our 5-night stay. We had been contacted prior to our arrival as to our requests. I had asked for a room with a nice view and, perhaps, a little more space than the standard room. My wife and I were totally surprised with our room upgrade to an executive suite with a lovely terrace, loungers and an outdoor Jacuzzi. Lovely décor in the main suite and lots of space including a dining table. This was so much more than we could have reasonably expected. The bed was just great for sleeping and we had 5 restful nights. The hotel also had turndown service. The front desk staff and concierge were most helpful in providing directions and suggesting things to do. The public areas of the hotel are beautifully appointed and well maintained. The inner, outdoor courtyard is a wonderful place to sit and relax, or have breakfast. Breakfast was one of the highlights of our day. Great food, great service and a wonderful ambiance when one dined in-doors or outside. Another highlight was room service dinner which we had on four of our five nights stay. Especially notable was the seafood and great desserts. The meals were delivered within the promised time and the table nicely set up. A quick call when we were finished was all it needed to get the dishes cleared away and table cleaned off. We were very sorry to leave and look forward to the opportunity of visiting the wonderful city of Valencia and the outstanding Westin hotel again in the not-too-distant future. May 11, 2015
Rated 5 out of 5 by Fantastic hotel!! Hotel is very good! Beautiful place to stay for your holiday May 5, 2015
Rated 4 out of 5 by Worth to stay :-) Overall good experience as SPG hotel (close to two Metro Stations) We spent 4 days and everything went well except the indoor swimming pool. It closes at 4pm during Sunday. The staff clarified us that the fitness area as well the swimming pool is outsourced to an external service provider. Apart of this the staff (Alejandro from concierge, Irene from the Front Desk to Maria, Beatriz or Francisco from the restaurant were very helpful as well the lady coming in the room at 7pm preparing the bed for the night.) Very professional and attentive. Two small remarks: 1) The Bathroom in the room #238 has no hooks where to hang the hairdryer. 2) from the breakfast I was expecting more choices being a SPG Category5 hotel I'l choose again the Westin Valencia if I'll be back again. April 25, 2015
Rated 5 out of 5 by Very pleasant stay I stay at this hotel for 2 nights. From start to finish, everything was perfect. Carina welcomed me and offered a great room. Every staff in this hotel were execptional. F&B was very nice and reasonably priced. The hotel itself was extremely clean and outstanding. This hotel made me to love the city of Valencia. I will definitely come back again. This hotel is highly recommend!!! April 24, 2015
Rated 5 out of 5 by Staff Welcoming,attentive and helpful, made me feel like they cared about me January 24, 2015
  • 2015-07-28T16:17:37.714-05:00
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