The Westin Minneapolis

  • 88 South 6th Street
  • Minneapolis,
  • Minnesota
  • 55402-1114
  • United States
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Rated 3.8 out of 5 by 88 reviewers.
Rated 5 out of 5 by Great front desk service. Manager on duty was awesome! August 17, 2014
Rated 1 out of 5 by Not Good Experience My Daughter spent thousands of dollars on her wedding on Aug 9th. I booked my room 3 mos in advance only to find out I didn't have a room. We needed 2 qn beds so our wedding guest went & got it straightened out but he had to move from his room. This was all at 5:00 when her ceremony was starting. All the staff I talked to were very nice but you need to get organized on the room reservations. Another one of our guest came to check in and they didn't have a room either but finally got upgraded and got free breakfast which was appropriate. Also heard from our wedding quests that checking in, rooms were not ready. Anyway so it goes, I know I won't ever be back nor will I recommend your establishment to anyone. Sue Lustig August 11, 2014
Rated 5 out of 5 by This Westin was really nice!!! the hotel was really nice. I never stayed at a westin before but the amenities were top. nice staff, nice food, and very comfortable August 14, 2014
Rated 2 out of 5 by Hotel itself ok, staff needs work I was not allowed to check into my hotel until 630pm, which was very disappointing as I was only in town for dinner and leaving at 530am the next day. The on duty staff offered me two complimentary drink coupons which were refused by the hotel bar, who rudely pointed out can't you see there is a wedding reception about to happen. The manager in the morning Sullivan at least tried to remedy the situation by offering starpoints. Unlikely to stay here again. August 11, 2014
Rated 3 out of 5 by Excellent service The staff was exceptional, and Bank did a great job hosting the Friday evening event. The window in our room faced a huge block wall, just a few feet away. The refrigerator in our room did not work properly, the bathrooom was extremely small and difficult for two people to attempt to get ready to depart for an event, simultaneously. One of the room keys had to be replaced twice, and still did not work. August 11, 2014
Rated 3 out of 5 by this hotel has great features no outside window and a warm fridge were a BUMMER everything else was nice and it cost twice as much as it should have August 12, 2014
Rated 5 out of 5 by Wonderful Hotel in downtown Mpls.! We enjoyed two wonderful nights at the Westin in downtown Mpls. We greatly appreciated that the staff provided us with a place to securely store our bikes, as we biked on the fabulous bike trails throughout the city. Our only suggestion is that it would have been nice to have an acutal small regrigerator in our room. We thought what we had was a refrigerator, but actually it was more like a cooler. It kept things cool but certainly not cold. August 6, 2014
Rated 4 out of 5 by Great location I must say it is a great location. The facility is top notch. The TMs really concerned about service. But, I had a experience with parking of my vehicle. I requested the vehicle and was presented with the car. I got in my car with my party and promptly drove to another locatation. The no key light came on so we found out that your hotel still had our keys. With the new starting system, once you stop the car the engine will not start again. We were about 30 miles from the hotel and if the car stopped we were in perle. The car parkers are always ask for your keys in order to manage the parking situation. I get that but it needs to be stressed to make sure the guest gets his keys. Your staff handled it ok. Also I was in a room that little cold water and the handle was ready to break off, I hope you guys got that fixed. Front was concerned about the situation but I had a meeting to go to. He is a star. 8am check out August 6, 2014
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