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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 661 reviewers.
Rated 4 out of 5 by Maybe the best place to stay in Paris We stayed in Paris for 2 nights on a 13 night European vacation. The location of this property made it astoundingly easy to get to the Louvre, the D'Orsay, the de l'Orangerie, and the Tuileries Garden. The Eiffel Tower was about a 12 Euro taxi away. Check in and check out was very slow for no apparent reason. We did not wait in any lines. The concierge staff was above average in helpfulness and sense of humor. Before booking this I had read a lot of comments about being promised a view of the Eiffel Tower and not getting it. I looked at a number of other hotels as well. You must be very specific in your request. I booked the stay with Starwood points at an upgraded amount. I then received an offer that would guarantee a view of the Eiffel tower for an extra 70 euros a night. I took the offer. When I checked in I asked about a Starwood Gold upgrade and the clerk said she had nothing better than the room I was already assigned to. Room 5036. Top floor corner suite with 4 balconies! One off the bathroom, one off the bedroom and 2 off the living room. We had view of The Eiffel Tower, the Ferris wheel and of the Louvre and gardens. If you want to absorb the sights of Paris I don't think you could do any better. The room showed some signs of wear and doesn't appear to have been updated recently. Very tiny bathroom (toilet and sink), Shower and double sink in a separate area. Also had an exercise bike. Everything worked and the bed was very comfortable. Room service was excellent and the housekeeping and room service staff all were very friendly and accommodating. No problems at all with city/street noise. April 3, 2016
Rated 5 out of 5 by Very welcoming and beautiful hotel I arrive with my girlfriend for a weekend as it was her birthday. We got welcomed by birthday cake, signed by members of staff card and bottle of vine. It was wonderful and very kind. She felt very special. Hotel was always clean and room attendant professional as everything has been left in perfect condition and state every day. Great food and nice atmosphere. The bedt hotel i ever stay in. Professional and i would definitely come back at some point in my life. April 1, 2016
Rated 1 out of 5 by Time for a facelift As a 10 year Platinum member - I could not have been more disappointed. There was no upgrade even though I had 2 rooms reserved, including no suite upgrade requested 4 weeks prior. The rooms are tiny and in major need of a remodel, and the small bathroom is worse with the weak water pressure. The lobby is nice, but don't buy a 19.00 euro bottle of water in the cafe. Prices are very high for poor quality. The breakfast is a bunch of canned fruit dumped in bowls, cheap teas, half cups of cappuccino, a bunch of stale and cold breads, and cold quiche that was not edible. The one bright spot is the concierge that is well versed, and very knowledgeable and helpful. The front desk is horrible. With 5 employees I waited 25 minutes just for change. They seem incapable of doing anything but one small item at a time. The hallways and carpet are old and stained. There is no coffee maker, and you are asked to call room service and wait 15 minutes for 2 small cups brought to your room. ( The room service personnel were very nice ) . The hotel resembles a four points on a good day and not what you expect from a Westin. The rooms are tiny and dark, and I am certain the other Starwood options have to be better. This is one hotel that has very little positives except location. Its time to close, remodel, and start over. March 12, 2016
Rated 5 out of 5 by Excellent Front desk staff Gyselle she's excellent she's always there to help! March 4, 2016
Rated 3 out of 5 by Disappointed The staff here is excellent, polite and helpful. The building is beautiful. The gym is a completely too small and not befitting a hotel of this size and caliber. When I went to look at it there was dried sweat on the machines and weights were not racked. The temperature controls in the room are not accurate. It was either way too cold (mostly) or too hot. The food from room service was good and on time. January 26, 2016
Rated 5 out of 5 by A Wonderful Stay Great Value and Perfect Service. At the beginning of stays that I had with the hotel, I thought it would be similar to other Westin hotels, but it was so much better. The hotel building is very beautiful, with its beautiful historical value. The staff of the hotels were kind, courteous and very helpful. Was upgraded to a very beautiful room with the view of the eiffel tower. A special thanks to Ines for being so sweet and wonderful in making sure that my stay was wonderful. January 23, 2016
Rated 5 out of 5 by very nice staff are friendly and geographic location also became the best and paris too happy January 12, 2016
Rated 4 out of 5 by Bussiness Hotel My room (Nr 2096) was very small, but I found everything I needed. The room was relatively dark and not too friendly. My criticism belongs to the restaurant. Although the peronell was ok, the restaurant was owercrowded in the morning and very dark in the evening. Tee and coffee were of internediate quality. The food in the evening (salmon) also of everage quality. The hotel is a typical bussiness hotel. Nothing special. Gratulations to your personell. I found only helpful people. December 14, 2015
  • 2016-04-30 T08:43:33.677-05:00
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