Rated 3 out of 5 by Campos64 Great function rooms, not great rooms
Truely an experience that I will not repeat; stayi g at this hotel overnight. Smell of old damp hotel in the alleyways. Cramped rooms where one have difficulty having a suitcase open. Value vs. is completely out of sync.
Function rooms are however grand and something to be remembered.
May 30, 2013
Rated 5 out of 5 by MsAnnMarie A beautiful hotel in a great location!
The staff were most accommodating and kind. It was our 35th wedding anniversary and we were congratulated with a lovely bottle of wine and Evian. Little touches mean so much.
September 2, 2013
Rated 2 out of 5 by ACal81 Prime location with less than friendly staff
The Westin Vendome is a beautiful old school hotel buidling in the heart of Paris with spectacular surroundings. What is not spectacular is the service. I could have been invisible in this hotel and received better service. From check in to check out your are "facilitated" instead of served.
February 21, 2013
Rated 4 out of 5 by DbMp Business centre
Thisbfacility was not good none of the printers were synced properly not all computers worked nobody could find IT to get it straightened out however all staff and concierge pitched in and were concerned and helped to figure out how to get my boarding pass finally printed (10 hours later)
August 24, 2012
Rated 5 out of 5 by Muffin Excellent hotel in the heart of Paris!
What a wonderful experience! Nice sized and nicely appointed European room. The hotel staff was very nice and very helpful. There is no better location in Paris for proximity to those "must see" Parisian locales. Many cafes and bistros surrounding hotel. I'm ready to go back!
May 28, 2013
Rated 5 out of 5 by MomaB Mother Daughter Days
I would like to give special recognition to Lone at the Starwood desk. She was superb!
September 17, 2013
Rated 5 out of 5 by DAN236 Perfect choice
Recently stayed at Westin Paris Vendome for anniversary celebration. From the moment we arrived the service was excellent, the room superb, and breakfast far exceeded our expectations. The location was perfect for shopping, site seeing, and dining. We highly recommend this property.
March 25, 2013
Rated 5 out of 5 by Sander Love this hotel
We have a pleasant experience during our stay. Room comfort was excellent with a wonderful view to the Louvre, Gardens of Tulleries and the Towel.
Staff very helpful, and the location was SUPER.
We will not stay in any other Hotel in the future and we are looking forward to return.
April 6, 2013
Rated 5 out of 5 by Snickerdoodle Great location and staff
Our family recently enjoyed our second visit to the Westin Paris - Vendôme. As a SPG Platinum member, we were upgraded to a fantastic suite. The staff was extremely helpful and was able to accomodate an early check in. This hotel has the best location in Paris and we plan to be back.
September 20, 2012
Rated 4 out of 5 by WB68 Great location and nice hotel
Goood facilities but very mixed rooms. This time i stayed in a shoebox, which i found very expensive for size and quality of room.
September 8, 2013
Rated 4 out of 5 by JOcomposer Exellent service and food
I have worked in Paris since August 2012 and had the pleasure of living at this Hotel for nearly 3 months or more all together. The consistency of the high level of service I have experienced is remarkable. Great food, great staff and great comfort. It has been a great experience.
February 28, 2013
Rated 5 out of 5 by JKFerreira Great staff and atention
I've been staying at the Westin on and off for 3 months and I must stay that both the location and the staff make the difference. It couldn't be better placed and the kind way everyone treats you really makes this hotel stand out. Thank you to the whole team for the great service.
January 11, 2013
Rated 3 out of 5 by NWK1 Paper thin walls
The walls are so thin, I could hear the conversations from the room next to mine. The family with children shared 2 rooms across from each other and they constantly ran back and forth, slamming doors non stop.
If you stay at this hotel, make sure you are not on a second floor.
April 1, 2013
Rated 3 out of 5 by habell33 Lacking
This hotel is lacking on many levels.
The facilities are not great. One of the reasons to stay at a Westin is for consistency. The 'gym' was disappointing.
The bar closed at midnight every night which is ok but they would kick you out if you just arrived to get one drink. You were not allowed to relax and some mornings they were open to get coffee and other mornings no workers to be found.
The room service was the hardest. I was there for 2 weeks for work and often had to work very late, past the midnight curfew of the bar. The hotel states room service is available 24/7 but it is not. No real guidelines or published operating times (that were correct) and often left myself and others hungry.
The concierge was helpful. He hated his job but he was able to help, which I was thankful. But when I asked if he had been to a restaurant I was interested in, his reply was, "I do not speak English when I am not at work." I have no idea what this has to do with the local restaurant or why he hates his job so much.
February 8, 2013
Rated 5 out of 5 by ZYYANG Great location and nice stuff
It was a good experience staying at Westin. Great location and very nice stuff.
Definitely will choose Westin to stay if we come to Paris again. Love Paris and this hotel!
August 27, 2013
Rated 2 out of 5 by violet23 Terrible experience ever.
The start was great.
I asked a booking for a restaurant I wanted to go to the hotel concierge by e-mail a month before my trip, and he made a reply very soon. I really appreciated him because his service was very touching.
And when I arrived at the hotel, all people including the staffs at the reception were very professional. I met the concierge, and I asked him to confirm my restaurant reservation.
However, when I went to the restaurant, the manager said to me that 'the concierge cancelled your dinner this morning'. I waited for 30 minutes at the bar for my dinner and finally I got a table at 10 pm!!
That was not the end.
I have booked a shuttle for going back to airport, and the concierge leave me a message that the meeting time for the shuttle was change from 9:30 to 9:15. I was waiting in the morning, but the shuttle didn't come, and when I called them they say, 'The meeting time was change from 9:30 to 9:45, I said to your concierge'
The staff at the concierge just said, the guy received the call was off.
It was as if the concierge have been making a trouble for me on purpose.
What the terrible service!
The concierge absolutely needs immediate improvement!!
September 8, 2013
Rated 5 out of 5 by lhinsa This hotel is in a great location
We recently stayed at the Westin Vendome. The location was perfect. We were close to the Louvre and Notre Dame and a good walk away from the Arch de Triomphe. We were also close to upscale shopping areas. The staff was very pleasant and helpful. The restaurant was great.
April 11, 2013
Rated 4 out of 5 by DWMPA Nice hotel. Great location.
Stayed here for one night toward end of August. Very nice and classy accomodations and good service. Fantastic location right across from Tuleries Garden and walking distance to Louvre and Eiffel Tower. Would be nice if they had a pool but most hotels in Paris don't.
January 28, 2012
Rated 5 out of 5 by Jammaker Great location
Our granddaughter graduated from the 8th grade and had three years of French and we told her we'd take her wherever she wanted to go. She chose Paris and we had a wonderful time with her. We loved being close to some of the museums. We had a suite and it was lovely.
July 3, 2012
Rated 5 out of 5 by mim50 Not only good for business but great for family stays
This was my first time in the Westin Vendôme for a non business trip just to enjoy the warmth of a sta with my young grandchildren: it was marvellous. Everything had been orchestrated by the professional SPG Team to make this experience unforgettable and feel home.
January 1, 2013
Rated 5 out of 5 by francie13 Excellent Stay
Our room was both beautiful and exceedingly comfortable and the hotel location is unbeatable. The staff exceeded our expectations at every turn and made us feel so welcome that we are already planning a return visit. We could not have had a more perfect stay.
April 30, 2013
Rated 4 out of 5 by SebastienD Paris in a luxury nutshell
In the center of Paris, among the palaces, the Westin Paris Vendôme stands as a comfortable, cosy place where the staff just ensure your wellbeing.
Restaurant and bars are quiet, piecefull. These are great place to meet friends.
Well, overall a great experience.
December 23, 2012
Rated 3 out of 5 by Jimmy58 This hotel can be 7 stars if?
Because I am a SPG member and consider myself as one of the family, I would like to take my comments as bringing things to your attention and not criticizing.
Simply I neither felt France in the hotel nor the French welcoming and touch during my stay.
April 16, 2013
Rated 5 out of 5 by BJG2 Excellent location
Great location and easy walk to many major Paris venues. Only issue we had was difficulty to control room temperature which was often too warm. Staff was attentive and concierge very helpful. Breakfast cost too high so chose to eat out of the hotel.
March 11, 2013
Rated 5 out of 5 by bassb4idie Steve & Ang
First visit to Paris - First time in Westin - Absolutely brilliant. Cant find a single thing to moan about - Staff, Room, Reception, Food - everything the best we have ever had, Thank you Westin from Steve & Ang Stoke on Trent - (we will be back) xx
January 14, 2013
Rated 4 out of 5 by piljoo Location, Location, Location
Great location near many attractions: louvre, placa del concorde, opera house, etc.
Classic architecture and feel, so the rooms are a bit dark and some of the rooms can feel a bit crampt.
Overall, enjoyed our stay here and the service was great.
May 1, 2012
Rated 3 out of 5 by Spooky Room
Room was much too small for two people. Room was in a noisy location.
Nice furnishings and appointments.
September 1, 2013
Rated 5 out of 5 by bduncan388 Excellent
This hotel exceeded my VERY high expectations!!!!!!!!
September 9, 2013
Rated 4 out of 5 by rakowski79 Very pleasant long weekend stay in Paris
I recently stayed at Westin Vendome for 4 days with my wife, who was celebrating her birthday. Overall, we had a very enjoyable stay and would recommend the hotel.
Liked: Excellent location (central. close proximity to great shopping, museums, Metro, Left Bank, etc), pleasant check-in and check-out, large standard rooms with tall ceilings for Paris, nice décor, comfortable bed, quiet room, great block out drapes so the room remains dark after sunrise, SPG recognition, good Wifi, complimentary water in the room replaced daily, pleasant staff who all speak English well, helpful concierge who communicates well in person and online before the hotel stay. We received a gift for my wife's birthday, which was a nice touch.
Disliked: Somewhat impersonal (a bit unavoidable at a large hotel), no one really greets guests or knows your name, very poor system for obtaining taxis during the evening "rush hour" dinner period, concierge messed up one lunch reservation (booked the wrong day) but never gave an apology, no room upgrade despite Starwood Gold status, clean rooms but shower area not properly cleaned (hair left in shower), turn down service missed one night and when the hotel was informed they offered to bring us towels but did not apologize, double vanity for sinks and glass door for shower would have been preferred (shower curtains are not very sanitary and give a non-luxury feel)
September 26, 2013
Rated 5 out of 5 by Jerry68 Fabulous location!
We upgraded to a view room and it was well worth it. We enjoyed a sensational panorama of the city which was spectacular at night. The hotel is easy walking to many attractions and an altogether wonderful place from which to visit Paris.
December 15, 2012