Rated 5 out of 5 by SMDlately The entire hotel staff
Every encounter we had with every member the hotel staff (every dept. ) rated an eleven on a scale of 1 to 10!!! Tres bon!
August 17, 2014
Rated 1 out of 5 by Kap4 Awful experience
Stayed here with my family and was extremely unhappy. We specifically booked here because we're Starwood platinum and accepted the rating by Starwood. Also had friends stay here and recommend. The rooms are small and dark. The bath rooms have little or no counter space and the shower is extremely tight.. The TV worked only some times. The room was NOISY and WARM. We complained from day one that the air was not working well and they never fixed it. They offered us a fan which is infuriating when you're spending upwards of $600/per room per night. This hotel is a level 4 at best and should be priced as such. The location is great but this hotel is in need of repair. I will not stay here again.
June 21, 2014
Rated 5 out of 5 by ShellieM This hotel has great accommodations and proximity to sites and shopping was perfect
Fabulous location with fabulous accommodations. Close to many historic sites and shopping was a breeze. In the heart of Paris.
August 25, 2014
Rated 1 out of 5 by UnhappySPGGoldGuest1 EXTREMELY disappointed.
The disappointment began when our driver pulled up to the Westin, there were NO bellboys anywhere. The driver helped us secure a cart and we unloaded and pulled our baggage up ourselves. The hotel was VERY overbooked. The front desk and concierge were always crowded with people. There were too many subscribers to the internet so we had no consistent internet service the entire 8 night stay. They booked several conventions so it made it VERY uncomfortable for the rest of the people staying there. Restaurants were too crowded. Could not get a table. There was always a line 20 people deep for taxis. Not worth the huge price tag. Would never stay here again. Very mismanaged.
June 24, 2014
Rated 5 out of 5 by jenn1B perfect location
perfect location, fantastic staff beautiful htel, making my first trip to paris like what i had hoped
August 22, 2014
Rated 1 out of 5 by Wal184 Horrific
It's time to close the hotel and move some walls to create rooms that meet current expectations. The three most frustrating things were the slow speed of the intenet; the fact that no one answers the phone; and that the bed is not a Westin Heavenly bed. It takes, on average, 45 secounds to over a minute to get service express to answer then transfered to the Concierge where the phone would go dead after ringing for over a minute. This is particularily frustrating when repeated several times. The bed was stiff as a board and diminished the enjoyment of my entire trip. It took all day to download a 1 hour tv show that I was missing, lame.
September 27, 2012
Rated 5 out of 5 by AlbertoMD Home away from home
We were greeted like long lost family & shown to a charming room overlooking one of the world's most beautiful cities
August 17, 2014
Rated 5 out of 5 by Vicki99 Exceptional staffer
Besides an amazing location, beautiful decor and an overall elegant feel, the Westin Vendome has Ines Rodrigues, Duty Manager. While every staff member I dealt with was terrific, Ines was exceptional. Her gracious professionalism was the best SPG amenity we received. I would recommend the Westin Vendome on its own merits, but Ines Rodrigues is icing on the cake!
July 31, 2014