Rated 5 out of 5 by ecmado Fantastic staff
One finds the usual Westin excellence in this hotel's facilities, but what makes this experience special is the friendliness and professionalism of its staff. It starts with the Doorman's smile, greeting, and offer to assist, and continues throughtout your stay. One truly feels welcome here.
December 30, 2012
Rated 4 out of 5 by ePop November Stay - 10 days
Overall good stay.
Internet is included in my rate but having to reconnect every other day is absolutely not practical not user friendly.
I'd appreciate the possibility to have the bar opened all day so that i can arrange meetings here or work myself from here rather than in the room.
November 22, 2013
Rated 3 out of 5 by Yearlyvisit Staff needs training
Make sure you have everything the staff promise you in writing at check-in.
Otherwise, you will be, unpleasantly, surprised at check-out.
Inconsistent knowledge from one front desk staff to another.
April 29, 2014
Rated 5 out of 5 by PLSF Great hotel
First time at the hotel, took the redeye in from the westcoast and checked-in in the morning and they had my room ready and the hotel was very quiet.
Saw an ad for renting of shoes and clothes from new balance to use in the gym, which would have been great if i had time to exercise.
September 22, 2012
Rated 5 out of 5 by ConsultantClint Excellent service throughout long stay
Team has been staying at this Westin for 11 weeks. Fantastic service throughout including setting us up with a dining/working spot and very quick assistance when rental car needed to be jump started. Some of the best service I've had at a business hotel. Thanks!
February 27, 2014
Rated 5 out of 5 by Young90 Super Personnel
This is really a great hotel. Upon entering the hotel you are head on with the front desk where you are greeted as a member of the family. The friendly and efficient staff are truly exceptional. Once you have stayed there it is a place where you look forward to going back to.
December 27, 2013
Rated 4 out of 5 by LaurieC Tyson Corner Stay
The hotel was average, but my colleagues and I felt that it still needs some improvement from a Westin Property standpoint. The beds need to be updated for sure and there needs to be some type of lunch available...I had to order room service. The staff was awesome & professional.
March 7, 2013
Rated 5 out of 5 by RefreshedVisitor The Best stay at a Hotel
This is the best hotel we have ever stayed at. Beds are "heavenly", wish I could take it home with me. Any time there has been a problem the staff have always made ammends to us. The staff give 150% to making sure their visitors are taken care of. We highly recommend this hotel.
March 5, 2013
Rated 5 out of 5 by Starshine Best Hotel Staff I have ever stayed with
I have never been treated so respectfully or had so many hotel staff willing to help at every turn. The people working at the Westin are among the best I have ever had the pleasure of staying with
April 25, 2014
Rated 5 out of 5 by Cetacean Great Stay!
The accommodations were great, the staff outstanding, and the convenience perfect. We enjoyed our stay and will be back!
May 18, 2014
Rated 3 out of 5 by Faissal the hotel is in a great location
The hotel is in dire need of upgrades in the rooms and the heating area. I had to put the heat on 78 degrees to keep it comfortable. Their many leaks in the windows and kept the room cold. The bed was comfortable, Needs upgrades now
March 29, 2014
Rated 4 out of 5 by Doccoach Good but not great
This hotel is good for the location but it needs some upgrading. The hallway carpet is rippled inn places, my desk lamp had a short, the shower head was too short ( I am 6'2) and the restaurant needs to have choices other than breakfast buffet, just needs a facelift
July 23, 2013
Rated 5 out of 5 by Shock07 Great stay
The staff was extremely friendly and very helpful. They made my stay an excellent experience.
Only draw back would be breakfast at the restaurant. I was charged 5 dollars for a glass of orange juice that I didn't even order. That's a bit outrageous in my book.
February 14, 2013
Rated 4 out of 5 by Trace24 Quick Stay for Shopping Day at Tysons
I was pleased with my stay at the hotel. My request were met very quickly. The staff checked in with me a few times to see if things were going well. Pleasant and attentive staff. The Westin will be my first choice when I return to the Tyson's area.
February 25, 2013
Rated 3 out of 5 by KaliTraveller in need of an update, great staff
The lobby is nice but the rooms are a little tired. Upgraded me (SPG Plat) to a suite, which was nice, but the suite is tired. Front desk staff, indeed all staff, are outstanding. Update the rooms and this will be a real winner.
March 10, 2014
Rated 4 out of 5 by Chengfoo This hotel has an outstanding staff
All ot the staff at the Westin are very helpful and considerate. I would recommend the hotel as it was a very pleasant experience. I had a problem with my first room but the staff handled it very promptly and the rest of the stay was great. A great place!
April 7, 2013
Rated 5 out of 5 by AnotherBusinessTraveler This hotel is perfect for the business traveler
To travel comfortably, I need:
-a room with a good workspace,
-a gym to work out in,
-a good place in the hotel to drink, read, and do work on my laptop or iPad,
-and of course, a friendly staff.
This hotel exceeded my expectations in all categories.
July 26, 2013
Rated 5 out of 5 by RunFallsChurch Great stay!
Clean spacious rooms, heavenly bed, & double shower heads for a great price! Nice bar. If you are a runner, the front desk will provide you a card with a 3 & 5 mile route. If you need a long run, ask for directions to the W&OD trail. Wonderful visit.
October 24, 2012
Rated 5 out of 5 by SoFlaENT Awesome stay!
The hotel has central location at Tyson Corner. Room was impeccably clean. Bed was extremely comfortable (Heavenly). Staff was very attentive and responsive to any needs. Overall, this is outstanding hotel with great service at excellent value price.
October 2, 2012
Rated 4 out of 5 by GsSpots Great Staff
This location has an outstanding staff, ultra responsive.
This location needs some new window treatments and some work on renovating some of their features.
April 25, 2014
Rated 5 out of 5 by Marita Westin Hotel is a great place to stay
Stayed at the Westin Hotel in Falls Church - We had a great time - the hotel is clean, the rates are affordable, the food at the restaurant was great and specially the location is excellent: very close to the metro, very close to the Tysons Mall.
July 18, 2012
Rated 5 out of 5 by DonQZ Always feel welcome
This hotel is our "guest bedroom" when we visit family in the DC area. We always feel welcomed. All staff attentive and friendly, including doorman, front desk, coffee bar, and housekeeping. Will continue to stay here for our next visit!
December 30, 2013
Rated 2 out of 5 by flipflop old and tired
noisey old tired double beds not queen poor lighting
May 19, 2014
Rated 5 out of 5 by LeoP Always a pleasure to come back to Tyson's Corner
A wonderful staff makes you feel right at home.
May 19, 2014
Rated 5 out of 5 by TravelingMan Yet another business trip..
I travel often up in the greater DC area and had yet to stay here. Nice hotel, great location and wonderful staff. Enjoyed some sushi and a beer for dinner and a fine breakfast the next morning.
March 14, 2014
Rated 2 out of 5 by Upset They ignored my request
I specifically requested that the hotel NOT mail my final bill. I asked for and received a paper copy. Once I arrived home, there in my email was an e-copy of my bill.
Also, the outside of the property was not well maintained.
March 26, 2013
Rated 1 out of 5 by Tricialm1 Welcoming, Comfortable, and Cared For
This hotel is very welcoming. You can see how the staff cares for the property as well as for each guest by their attitude and the condition of the hotel. If I am ever near this area, I will try to stay at this hotel each time.
March 31, 2013
Rated 5 out of 5 by Steve91 This hotel had excellent amenities and service
I have nothing but positive things to say about this hotel and all it has to offer. The staff was beyond professional and respectful. The amenities were terrific. Room was comfortable and enjoyable. Overall a great experience.
April 8, 2013
Rated 4 out of 5 by staff12 Excellent location
Hotel was located very close to where I needed to work. Hotel and staff presented well. Will be staying there whenever I return to to Mclean.
Get your drinks before you go though. $5.50 for a domestic beer...c'mon...really.
December 17, 2012
Rated 2 out of 5 by Jason Hotel is falling apart
This hotel is simply not up to Westin standards at all. The facilities are not maintained and there are clear process gaps.
On this last stay, there was a dirty qtip left in my room and I almost got stuck in the elevator.
March 13, 2013