The Westin Reston Heights

  • 11750 Sunrise Valley Drive
  • Reston,
  • Virginia
  • 20191
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guest must be 21 years or older with valid photo identification to reserve and check into the hotel.

Rated 4.2 out of 5 by 146 reviewers.
Rated 2 out of 5 by Room cleanliness unsatisfactory I travel to Reston every two months for work and occasionally I bring co workers with me as well. I have been staying at another hotel because I love all the services available but I did not like the comfort of the beds. I decided to change to the Westin because of the beds. Even though the hotel doesnt haven't the level of service I am used to, the staff makes up for it. The last two or three times I have stayed at the hotel however, my room looked clean but did not smell clean. This last time was the worst and it is enough to make me not want to come back, which is coming up soon. The room, like last time, had a distinct body odor and it lingers the entire week I am there which tells me something hasnt been cleaned. I found hair on a towel in the bathroom and pieces of plastic on the floor. I don't usually fill out these reviews but I felt as a manager I would want to hear about this customer experience especially since I am a repeat customer. April 14, 2014
Rated 5 out of 5 by Excellent stay I always stay here when I come to Reston. Even though I come on business I feel like I had a getaway. April 14, 2014
Rated 5 out of 5 by This hotel has an excellent staff. I was so impressed with the staff of this hotel. Starting with the phone conversation to make reservations, to the check in process, and all interactions with housekeeping and front desk staff members—this is a staff focused on extending excellent customer service!!! Beautiful hotel!! I highly recommend it to everyone. April 7, 2014
Rated 5 out of 5 by Great Hotel and Great Restaurant The hotel was great, outstanding customer service all around. Had dinner at the Restaurant and exceeded my expectations. April 7, 2014
Rated 2 out of 5 by Sorry guys you fell short Pulled up. One guy at front desk. He took two calls before he asked me to check in. He was talking about food orders. The guy behind me and the girl behind him were also upset. Asked for valet for I had alot of stuff and just wanted to go inside. Waited 25 min. No valet ever showed so I parked myself a long way away in garage 3. Finally got to my room and went to take a shower but the hot water did not work in the shower. Called housekeeping and told her when she came up. That was Friday night. It still wasnt fixed when I left Sunday. Told front desk on way out but she didnt seem interested. Went downstairs to buy snacks and drinks. Opened the mini fridge to put them in and not only was the fridge hot inside but whoever was in the room before me had their pepsi and salad still in there so it was never cleaned. Went out on the balcony and their were cigarette butts and trash on the floor. Really? I dont smoke. Went to order room service and every thing i ordered was no longer on the menu i had in the room. They brought me a copy of new menu 25 min later. There's more to this story but why bother. The response to this will be excuses and thats ok. It is what it is. April 7, 2014
Rated 3 out of 5 by RCMJR The room was very dark, The clock was not working and a light was out in the bathroom. The restaurant was excellent! I was diappointed with the hotel. April 6, 2014
Rated 3 out of 5 by Room was dark The room was dark. Clock didn't work. Light out in bathroom. Restaurant was great. March 30, 2014
Rated 5 out of 5 by Convenience and Comfort I stayed here while visiting my daughter and her husband who reside in Reston. The location was very convenient. I found the staff to be very accommodating and friendly. My room was clean and comfortable. March 24, 2014
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