Rated 2 out of 5 by Jay777 Not like ther Westin Hotels I have stayed at
Light bulbs were out of order in the bathroom, The shower faucet handle broke and the water was running for 2 hours before it was replaced. The draing was clogged in the bath tub, and to top it off, by safe would not open with the correct code. The hotel engineers could not reprogram the safe. The ended up cutting the safer to get my valuables out. Stayed in numberous SPG hotels and this was my worst experience.
May 20, 2013
Rated 5 out of 5 by USPAD13 Management and Service
Knowledgeable and well trained staff--all who work so well as a team--complement this excellent property as a perfect getaway for business and pleasure. The facility is tranquil and food at the Vinifera is simply superb. I have marked this as one of my favorites--and I rarely do that in writing :)-
May 17, 2013
Rated 5 out of 5 by Junebug Most pleasant hotel
Check-in was so easy and Michael was very helpful. The room was lovely/bed heavenly as advertised! I really enjoyesd using the pool and spa.
May 13, 2013
Rated 5 out of 5 by JJAM At the Ready
As a frequent guest of The Westin, Reston, VA, I have come to appreciate the special care and attentiveness amongst the Staff. During my last several check-ins, the Staff welcomed me by name and promptly checked me in. This is most welcomed and appreciated. Further, since I typically check out before my Partner, the Staff goes out of their way to phone the room to make certain my Partner is readied for work!
May 9, 2013
Rated 4 out of 5 by Sean67 In room service
Tv was not working no picture had to make several call before tech came ,temp was all the way up but air was still cold
May 9, 2013
Rated 5 out of 5 by LFW2013 Very happy at the Westin Reston
I'm a part of a large team staying at the Westin Reston each week and have been consistently happy with the quality of the rooms, excellent service, amazing staff, and the great location to the town center. The staff knows our team by name and helps to make the Westin Reston a home away from home during a long-hour work week. Would highly recommend this hotel, especially for those doing business in the Northern Virginia area, they know how to cater to business travelers extremely well.
April 25, 2013
Rated 5 out of 5 by JonM Great staff, great hotel
I have stayed at this hotel nearly every week for the past year. The front desk staff and bartender are fantastic - catering to all of our needs in a friendly and quick manner. Our rooms are always waiting in advance, upgrades are granted when available, and they always greet us by name. The rooms are also kept in great shape.
My only negative comment on the hotel is that the Wi-Fi is almost non-functional. As a business traveler, it is important to have a good Wi-Fi connection, and the hotel should take steps to improve the bandwidth.
April 22, 2013
Rated 5 out of 5 by Blain Thanks for Making my Stay after a Desasterous Day of Trying to Deal with United Enjoyable
I had been trying to connect to a long distance overseas flght with United the other day, but a series of issue forced my United Express connection to be to late for the flight. When United offered a room at 1 AM I was happy, but from the time your driver picked me up at the airport through my entire day the next day, your staff was exceptional ... THANKS
April 20, 2013