Rated 3 out of 5 by Sarath good service
good service. i have stayed there few times. The only problem I have faced is with electrical plug points that does not work.
January 24, 2013
Rated 4 out of 5 by Nerb Workout
The offer of "in house" workout gear is terrific! Makes packing for a multi-day, multi-location trip much easier!
September 19, 2013
Rated 5 out of 5 by JD15 Front staff was excellent.
The warm reception by the hotel staff and their attentiveness insures that I shall return for all of my business meetings.
April 22, 2013
Rated 2 out of 5 by Healthyhealthy Needs Updating
The bed in my room was very uncomfortable. Carpeting shows signs of wear. Room could be updated.
October 21, 2013
Rated 5 out of 5 by Susi58 Ms
You need book or sheets in room telling of service. If you did not turn on TV there was no such information in the room.
March 25, 2013
Rated 4 out of 5 by dingo Good hotel
Overall the hotel was great for the price. However there was no SPG recognition and the room wasn't cleaned all the way.
March 8, 2013
Rated 5 out of 5 by TravelAlot Very Comfortable & Clean
Check in was a breeze. Accomodated me on a lower floor. Room was comfortable & clean... Beds are as they say HEAVENLY!
March 7, 2013
Rated 2 out of 5 by myles66 Recent Stay
The gift shop beverages are extremely expensive. The service at the lobby bar is terrible
October 27, 2013
Rated 5 out of 5 by SPGmbr2012 Great hotel
The bed is super comfortable, and the room was clean and spacious. I stayed in the suite and the room was awesome.
January 6, 2013
Rated 4 out of 5 by jerry21 Good ... could improve
staff at checkin not very friendly or helpful. Sound from Sports Bar carries into rooms. Otherwise all was well
November 17, 2012
Rated 1 out of 5 by Hawk Poor Service
Pretty typical room for a Westin but the worst service that I have ever encountered at a SPG property.
June 8, 2013
Rated 5 out of 5 by rm412 comfortable and Clean
Everything was nice and met expectations oither than I like to see the menu with more vegetarian items.
December 8, 2012
Rated 3 out of 5 by pcb123 Did not meet expectations
Not clean. Thin walls and very loud. Power outage not handled well by management in my opinion.
July 24, 2013
Rated 4 out of 5 by JeanTheGr8 Highly recommend
I travel to the area a few weeks each month. Great service and rooms. Staff is very pleasant.
August 6, 2012
Rated 3 out of 5 by snowy1 good location
Disappointed continental breakfast or similar was not included SPG locations
October 1, 2013
Rated 5 out of 5 by Kate1417 Very elegant and comfortable
Stayed as part of a wedding block. Competitively priced and a lovely hotel
September 30, 2013
Rated 1 out of 5 by Mag5 Weddoing
Wrong for place for ceremony
Table set oncorrect
Top shelf liquor paid for but not served
July 5, 2012
Rated 2 out of 5 by ChicagoTraveler123 Didn't get one thing right
Picked this hotel because of assumed Westin quality, location and ability to get coffee/breakfasts and hit the road in the morning.
When checking in at 1:30 am, front desk clerk wasnt sure whether starbucks would be open in the lobbly in the morning because "things have been wierd over there lately".
Carpet in the room was stained and looks like it is the orginal carpet from 30 years ago.
Hot water was not present in the shower, barely lukewarm when turned all the way to hot. My colleague in the other room had a worse experience as she couldn't get hers any warmer than "cold".
When checking out the clerk made it seem like I was at fault for not brining the water temperature issue to their attention that morning. Problem is, when you have to leave early in the monring, there is not time to get out of the shower, call maintenance, wait for them to come, then get back in the shower.
Was able to get a coffee at Starbucks in the lobby, but the other breakfast items there "weren't ready" at 7:30am. If you are serving breakfast, you should have it available at breakfast time. They happily offered the $20 breakfast buffet at the steakhouse, but did not have the time or desire for a full sit down breakfast.
July 30, 2013
Rated 4 out of 5 by HotelGuest111 Staff hustles, tub could be cleaner
Great hotel for meetings
Bath Tub could be cleaner
January 13, 2013
Rated 4 out of 5 by Relaxed Hotel heating air was poor
we couldn't control the heat or air in a easy way. Was always suffy in the room
April 2, 2013
Rated 5 out of 5 by Gary1846 review Nov 2013
good value, excellent staff
November 14, 2013
Rated 5 out of 5 by mrbf Great hotel and conference space
Customer service, hotel room, location, and conference space were excellent.
May 7, 2013
Rated 4 out of 5 by nene992 great location
This hotel has a great location and the best site for events and vacation
July 8, 2013
Rated 5 out of 5 by RBE6886 Short stay
Our stay was excellent. The facilities & staff exceeded our expectations.
May 20, 2013
Rated 5 out of 5 by Wedguest1 Great Stay
I really enjoyed my stay and Kelly in reservations was very good.
July 8, 2013
Rated 4 out of 5 by jamf Excellent staff
Checking in and out was a breeze. Staff was helpful and courteous.
June 3, 2013
Rated 5 out of 5 by TAS1 Great rom and view
Exceeded my expectations. Gorgeous room, very reaonably priced
August 28, 2012
Rated 5 out of 5 by monnum Great bed
The bed was one of the most comfortable I've ever stayed in!
June 16, 2013
Rated 5 out of 5 by tinad This hotel was great
Stayed one night for a wedding and everything was wonderful.
August 28, 2012
Rated 4 out of 5 by MJCENT Nice Stay...
I enjoyed my stay at the Westin. A great first experience.
March 22, 2013