Rated 4 out of 5 by Curativekris Out of the way but yet close to everything!
We stay at this hotel as it is a very nice one and so close to the areas attractions, shopping and restaurants. Just a great way to get away from it all and relax.
May 20, 2013
Rated 5 out of 5 by DiscerningRoadWarrior excellent meeting location
Hotel handled a 400 - 500 person gathering effectively and efficiently utilizing space for meetings and dining well. Easy check in and check out, smooth operation.
February 25, 2013
Rated 4 out of 5 by Funk49 Good place to stay.
While the facility met or exceeded all of my expectations keep in mind that it is a very busy hotel and can have an affect on your stay. The staff is outstanding.
March 4, 2013
Rated 4 out of 5 by kr22 Great Staff!
we were checked into a dirty room, but we completely understand that that happens! your front office staff were amazing and really got us taken care of!
December 4, 2013
Rated 5 out of 5 by ernie great hotel and environment
stayed for two days. very pleasant interior with high open central atrium. rooms are large and very well maintained. great value . easy access from expressway.
June 9, 2013
Rated 5 out of 5 by LaRoy Your staff and hotel are tops
Your efforts in wanting to make your guests welcome have paid off. Every person that works for the hotel was kind and willing to make my stay comfortable.
October 21, 2013
Rated 4 out of 5 by harold200 Good Hotel
The service was good but there were some things we missed
March 10, 2014
Rated 5 out of 5 by XNChicago Nice Suburban Stay
Nice facility tucked in the suburbs. It's a hike to the city, but close to major spots in the NW suburbs. It's well kept, quiet, and has free parking.
September 12, 2012
Rated 5 out of 5 by jgr4749 Great Hotel to set at!
My family and I had a great stay. The room was great, nice and clean. Staff treated us great and made my family feel welcome. Keep up the great work!
March 28, 2013
Rated 4 out of 5 by Reese20132 This hotel is very nice
the rooms are wonderful, the staff is welcoming and the food is excellent
February 24, 2014
Rated 4 out of 5 by Yaronavr Room Cleanliness
I've stayed in this hotel at over 100 nights the past year. this was the first time the bath tub and the air vents were dirty!!!
December 20, 2013
Rated 5 out of 5 by DISAPOINTED quiet night
We had a brief 1 night stay. There were 3 weddings going on Sat. night, you would never know it by the noise level. Staff is very friendly.
September 16, 2013
Rated 4 out of 5 by MOTB13 HOTEL FEATURES
NO HASSLE CHECKING IN/OUT.
BREAKFAST BUFFET GOOD FOOD & SERVICE
WOULD DEFINITELY STAY AT A WESTIN HOTEL IN THE FUTURE
September 8, 2013
Rated 5 out of 5 by Carl52 Great Service
Every employee that I met or with whom I interacted, was very friendly and helpful. They were knowledgeable and able to answer my questions.
September 18, 2012
Rated 4 out of 5 by archietek CAElliott-Westin-14jul2013
We always enjoy staying at the Westin Northwest. It is close to family and great shopping nearby.
The Westin Heavenly Beds are the greatest
July 15, 2013
Rated 5 out of 5 by Macy Outstanding Customer Service
The hotel staff was fantastic, truly making us feel valued and important. The shower was very relaxing. The room was clean and comfortable.
August 1, 2012
Rated 1 out of 5 by Zack1979 Old and dirty
Room was not clean, several stains on carpet and couch and the hallway was same. Room service was horrible returned my food.
December 5, 2013
Rated 5 out of 5 by jensbad Love Westin
I love all the Westin Hotels and this one is awesome. I was a little disappointed to find out the fitness club was under renovation.
July 6, 2013
Rated 5 out of 5 by Etlives There is no place better to stay!
The staff are so helpful, pleasant, and always available to help. I appreciated the cleanliness not only in our room but everywhere.
June 17, 2013
Rated 4 out of 5 by Richie2012 Very clean and professional
Everything ran very smoothly on the trip. Complimentary bottles of water were thoughtful, rooms were clean, beds were comfortable.
August 7, 2012
Rated 5 out of 5 by mallen3629 Excellent Service
We had a great time at the Westin Chicago Northwest. The service was great, the room was fabulous and we will definitely be back.
June 11, 2013
Rated 2 out of 5 by Jack 12th Floor - Near Elevator
Not sure what was going on, but there were noises all night coming from the roof? Vacuuming, humming, roaring noise all night.
February 19, 2013
Rated 3 out of 5 by Sarath good service
good service. i have stayed there few times. The only problem I have faced is with electrical plug points that does not work.
January 24, 2013
Rated 4 out of 5 by grovegirl Cleanliness
There was a leftover used coffee packet in coffeemaker. Also, room not very well vacuumed.
Overall a good experience.
November 18, 2013
Rated 5 out of 5 by JD15 Front staff was excellent.
The warm reception by the hotel staff and their attentiveness insures that I shall return for all of my business meetings.
April 22, 2013
Rated 4 out of 5 by dingo Good hotel
Overall the hotel was great for the price. However there was no SPG recognition and the room wasn't cleaned all the way.
March 8, 2013
Rated 5 out of 5 by Susi58 Ms
You need book or sheets in room telling of service. If you did not turn on TV there was no such information in the room.
March 25, 2013
Rated 5 out of 5 by TravelAlot Very Comfortable & Clean
Check in was a breeze. Accomodated me on a lower floor. Room was comfortable & clean... Beds are as they say HEAVENLY!
March 7, 2013
Rated 4 out of 5 by Nerb Workout
The offer of "in house" workout gear is terrific! Makes packing for a multi-day, multi-location trip much easier!
September 19, 2013
Rated 5 out of 5 by SPGmbr2012 Great hotel
The bed is super comfortable, and the room was clean and spacious. I stayed in the suite and the room was awesome.
January 6, 2013