Rated 1 out of 5 by Hawk Poor Service
Pretty typical room for a Westin but the worst service that I have ever encountered at a SPG property.
June 8, 2013
Rated 2 out of 5 by myles66 Recent Stay
The gift shop beverages are extremely expensive. The service at the lobby bar is terrible
October 27, 2013
Rated 3 out of 5 by pcb123 Did not meet expectations
Not clean. Thin walls and very loud. Power outage not handled well by management in my opinion.
July 24, 2013
Rated 4 out of 5 by JeanTheGr8 Highly recommend
I travel to the area a few weeks each month. Great service and rooms. Staff is very pleasant.
August 6, 2012
Rated 1 out of 5 by Mag5 Weddoing
Wrong for place for ceremony
Table set oncorrect
Top shelf liquor paid for but not served
July 5, 2012
Rated 4 out of 5 by HotelGuest111 Staff hustles, tub could be cleaner
Great hotel for meetings
Bath Tub could be cleaner
January 13, 2013
Rated 3 out of 5 by snowy1 good location
Disappointed continental breakfast or similar was not included SPG locations
October 1, 2013
Rated 4 out of 5 by Relaxed Hotel heating air was poor
we couldn't control the heat or air in a easy way. Was always suffy in the room
April 2, 2013
Rated 2 out of 5 by ChicagoTraveler123 Didn't get one thing right
Picked this hotel because of assumed Westin quality, location and ability to get coffee/breakfasts and hit the road in the morning.
When checking in at 1:30 am, front desk clerk wasnt sure whether starbucks would be open in the lobbly in the morning because "things have been wierd over there lately".
Carpet in the room was stained and looks like it is the orginal carpet from 30 years ago.
Hot water was not present in the shower, barely lukewarm when turned all the way to hot. My colleague in the other room had a worse experience as she couldn't get hers any warmer than "cold".
When checking out the clerk made it seem like I was at fault for not brining the water temperature issue to their attention that morning. Problem is, when you have to leave early in the monring, there is not time to get out of the shower, call maintenance, wait for them to come, then get back in the shower.
Was able to get a coffee at Starbucks in the lobby, but the other breakfast items there "weren't ready" at 7:30am. If you are serving breakfast, you should have it available at breakfast time. They happily offered the $20 breakfast buffet at the steakhouse, but did not have the time or desire for a full sit down breakfast.
July 30, 2013
Rated 5 out of 5 by Kate1417 Very elegant and comfortable
Stayed as part of a wedding block. Competitively priced and a lovely hotel
September 30, 2013
Rated 5 out of 5 by mrbf Great hotel and conference space
Customer service, hotel room, location, and conference space were excellent.
May 7, 2013
Rated 4 out of 5 by nene992 great location
This hotel has a great location and the best site for events and vacation
July 8, 2013
Rated 5 out of 5 by RBE6886 Short stay
Our stay was excellent. The facilities & staff exceeded our expectations.
May 20, 2013
Rated 4 out of 5 by jamf Excellent staff
Checking in and out was a breeze. Staff was helpful and courteous.
June 3, 2013
Rated 5 out of 5 by Wedguest1 Great Stay
I really enjoyed my stay and Kelly in reservations was very good.
July 8, 2013
Rated 5 out of 5 by TAS1 Great rom and view
Exceeded my expectations. Gorgeous room, very reaonably priced
August 28, 2012
Rated 5 out of 5 by monnum Great bed
The bed was one of the most comfortable I've ever stayed in!
June 16, 2013
Rated 5 out of 5 by tinad This hotel was great
Stayed one night for a wedding and everything was wonderful.
August 28, 2012
Rated 5 out of 5 by tgrudzin Great Hotel
Nice place. Priced well too!
December 16, 2013
Rated 5 out of 5 by Scott61 Recent stay
Great hotel, very clean. The staff was especially helpful.
February 7, 2013
Rated 4 out of 5 by MJCENT Nice Stay...
I enjoyed my stay at the Westin. A great first experience.
March 22, 2013
Rated 5 out of 5 by Tom73 Rotary Clubm President
The only thing that was missing was a room refrigerator.
March 11, 2013
Rated 4 out of 5 by Vasanta13 None
Over stay was fine but plan on eating outside the hotel.
March 18, 2013
Rated 5 out of 5 by shortydhar good stay
Nice clean hotel nice location the staff was nice.
August 1, 2012
Rated 5 out of 5 by lk80 Awesome Suite and Service
The suites were very nice and the staff was great.
September 22, 2012
Rated 4 out of 5 by review001 Review of Westin
Hotel is very large and facilities are nice
March 29, 2013
Rated 5 out of 5 by Gary1846 review Nov 2013
good value, excellent staff
November 14, 2013
Rated 3 out of 5 by Benpri This hotel has very good decor & surrounding.
Very good lakeside pavilion for events.
July 7, 2013
Rated 5 out of 5 by Tom100653 awesome
beautiful place and I would return
August 26, 2013
Rated 5 out of 5 by zingo great staff
Staff is very friendly and helpful
July 30, 2013