Rated 5 out of 5 by tgrudzin Great Hotel
Nice place. Priced well too!
December 16, 2013
Rated 2 out of 5 by Ranae65 Disappointing Westin
Due to staying in the Westin in St. Louis on 2 occasions, I was very excited to be staying in the Westin in Itasca for 4 days. Reason being, I expected that the Westin in Itasca to be very similiar to the one in St. Louis. Very modern, posh room, rain shower, large soaking tub, etc. This location was just the opposite, The only similarities were the heavenly bed and the flat screen t.v.. The room was dated, furniture was worn & the carpet was soiled. No resemblance of a Westin that I was eager to be visting. I was very disappointed. How dare this location have the Westin's name! If I wasn't attending a conference that was being hosted at that location, I'd packed my bages and vacated.
December 8, 2013
Rated 2 out of 5 by vike86 Late night stay.
Wasn't recognized as a Gold member. Never asked about free internet, free drink or points. Reserved King room. When I got to the room it was 2 doubles. At 7:30am someone from the front desk called my room, waking me up, asking if I had called for a taxi. Is that how it works now we just randomly call guests when a taxi shows up and he doesn't know who he is picking up. Didn't ask how my stay was on departure. Staff failed on all levels.
December 12, 2013
Rated 4 out of 5 by Linda434 Need microwave and fridge in the rooms
Love the hotel - beautiful lobby, comfortable rooms and very helpful and gracious staff. My only complaint is that the rooms didn't have a microwave or refrigerator. We were traveling with small children and this did make the stay much more difficult. This was my 2nd stay with you. The first time was business so I never even noticed they weren't in the room.
December 10, 2013
Rated 3 out of 5 by sparky5 Westin stay
It was very noisy. The lobby where we had to meet and have Breakfast and Lunch was incredibly cold. We had to wear our coats just to sit there. The worst was there were no options for Dinner. The only restaurant was really over priced, and you have to get in the car and travel elsewhere to get reasonably
priced food. Can't say that I would stay there again. I arrived a day earlier to relax and use the pool and it was closed. Bummer
December 8, 2013
Rated 4 out of 5 by Brad1000000 Interesting hotel
First of all, there's no club lounge at this property, which is kind of weird given it's business-class orientation and location in a business park setting. That said, it's very nice for a business travelor or couple looking for a quality place to stay. I usually stay at another Westin south of here, but will strongly consider this property next time I'm nearby. Rates seem to fluctuate greatly; I understand sub $100 is the weekend norm and weekday rates climb to ~$200. Very much worth $100; not sure about $200 unless there are few options. The atrium is really cool, but request a high room to avoid the noise and appreciate the view...also get one near the elevator or you may walk a mile by the time you check out...though some of us could use the exercise!
November 18, 2013
Rated 1 out of 5 by Zack1979 Old and dirty
Room was not clean, several stains on carpet and couch and the hallway was same. Room service was horrible returned my food.
December 5, 2013
Rated 4 out of 5 by jcarmen needs help
The carpet in the rooms were really disgusting. Dirty, stained and had some sort of candy or food that was ground into them in spots in front of the closet, bathroom and bed.
I had to wear shoes at ALL TIMES!!!
December 5, 2013