The Westin Chicago Northwest

  • 400 Park Blvd.
  • Itasca,
  • Illinois
  • 60143
  • Estados Unidos
  • Mapa

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Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Rated 3.7 out of 5 by 439 reviewers.
Rated 3 out of 5 by Surprise Charges This hotel is fine except for the mysterious $10.60 facility rate upon checkout. I asked what it was and they said it was for bottled water in room, use of pool and gym. The fee is fine but it should be advertised upon booking the reservation or just included in the rate. I don't like surprises. August 10, 2014
Rated 4 out of 5 by Decent but no frills Although this Westin is showing its age, it is still a fine, upscale hotel. While we enjoyed our stay, unfortunately the AC unit was unable to cool our room too well, and we were too hot under the Heavenly Bed. Also, we were staying here as part of our 10 Year Anniversary, and I told such to the front desk when checking in. They said they would do something special, but nothing happened (that I noticed anyway). It wasn’t a huge deal, but it would be nice if the staff follows-through when they indicate something special will be done. August 5, 2014
Rated 2 out of 5 by I was booked on top of a wedding Room 319 sits right above a wedding reception hall. And let me tell you, I heard the music right up until midnight. Yes the hotel offered to have us change rooms but that meant waking up my 2 year old and moving up to the 10th floor now at 10:30 at night. Finally when my wife called the lady made us feel like it wa our fault in a way because we asked to extend our stay an extra night and asked if we could keep our room, but no one told us about the music. August 18, 2014
Rated 4 out of 5 by Good Place for a Conference I stayed there for a confrence the food and displays were outstanding. Some of the staff could use some imporovement. When asked questions they gave hesitation and there were few employees with smiles on. The Rooms were noisy i was located on the 11th floor near the elevators and it sounded like a train was passing by the hotel every 5 minutes i could not put my finger on the sound or where it was coming from. The Meeting space was fantastic and the banquet team did a fantastic job with decorations and setting up the space August 16, 2014
Rated 5 out of 5 by Great Hotel I stayed there recently for my company's annual sales conference. The hotel exceeded my expectations and I would be happy to stay there again. August 19, 2014
Rated 4 out of 5 by Execellent Customer Service Yesenia at the front desk was very helpful. I asked only for a razor and she gave me one but with 2 travel size shaving creams for my legs! It's that little stuff.... All the staff in banquets were great too! Clearing plates right away, I never saw any trash from our events. They were always smiling. August 18, 2014
Rated 2 out of 5 by Disappointed SPG Gold Member I arrived and checked in - no upgrades available - and to make matters worse the king room I reserved was also unavailable. Generally I receive terrific service as a Gold member, but here, very, very disappointed. August 5, 2014
Rated 3 out of 5 by Food and Beverage I'm a catering manager and loved your presentations for each of our event, The air-condition in my room was not satisfactory. It was hot. The noise from the atrium was a bit loud, event after 11PM. August 18, 2014
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