Rated 3.2 out of 5 by 497
Rated 2 out of 5 by jbone425 Not a good place to stay
Well, let's see if they delete this review like the one a did a couple weeks ago that was detailed and took me quite a bit of time.
This has neither the feeling, comfort, or service that a Westin does.
Old dank atrium in lobby that unfortunately a lot of rooms look into.
Rooms with outside views have sliding doors that are sealed shut for your comfort.
After 3 phone calls to property and 2 to plat concierge I still have not received the 2000 SPG points owed me for making a "green choice" That stay was a month ago.
Perhaps instead of deleting my review someone could contact me and resolve my issues. I wonder how many other poor reviews of this hotel have been deleted.
August 20, 2014
Rated 1 out of 5 by fred79 A disappointing exprience
The Westin DC completely failed to meet the expectations I am used to with Westin properties. The staff responsiveness was below average, the in-room dining was a total disaster (mixed-up the order, twice, spoiled food) and the hotel itself is old and in dire need an upgrade. I have been a long time Starwood Platinum member and have grown to expect the excellence that a large majority of your hotels provide. The Westin DC Center failed me miserably.
August 22, 2014
Rated 2 out of 5 by Jim127 Not driver friendly
The enterance is very had to find when driving. At least 4 members of our group had to go around the block and try to find the enterance the second time. When I lchecked out it took 33 min to get my car delivered. the esculator to the meeting rooms omly runs one way down in the morning and up in theafternoon. a pain it you are in and out of meetings.
August 21, 2014
Rated 5 out of 5 by BobbyL Great choice...
THE WESTIN WASHINGTON, D.C. CITY CENTER proved to be a fantastic choice for our trip to the Washington area with our friends the Walshes. The accommodations were superb and the staff was extremely attentive... especially the bellman Ernest who went to any means to ensure our complete satisfaction. The location is very convenient to the tourist attractions that tell the many stories about our Country's history.
August 18, 2014
Rated 5 out of 5 by AFisher125 Great hotel for business travel
Good accommodations and would recommend
August 19, 2014
Rated 4 out of 5 by michele4 Nice hotel
We enjoyed everything about the hotel except that our room was next to the elevators which were very noisy so it kept us up late and up early with some hammering or repair on the elevator.
August 18, 2014
Rated 5 out of 5 by BobbyL A Beautiful Experience
What a nice Hotel to stay and visit Washington. Parked the car during our stay. The Concierge arranged for an all day trolley tour that picked you up at the Hotel. The rest of the staff ( bartenders, restaurant servers, carhops and a very special bellman named Ernist ) made our stay outstanding. Ernist would check with us daily on our well being. The room was very comfortable, except for a noisy neighbor.
August 15, 2014
Rated 3 out of 5 by Twocs Small room but comfortable and very clean
Room is small but very comfortable and clean. Westin beds are the best.
August 17, 2014