Rated 5 out of 5 by KGusD New Orleans Choice
Many choices in the Big Easy but we prefer to be a few blocks away with an amazing river view and immediate access to the mall and plenty of protected garage parking. Front desk is among the best I have ever encountered.
October 24, 2012
Rated 5 out of 5 by FullHouse Very nice stay
We had a very nice stay at the hotel. I think the hotel could use some updates to elevators, pool, fitness center and carpet in some areas but overall everything was clean and we had no problems. Location was excellent.
August 9, 2012
Rated 5 out of 5 by Faye13 Doctor
Our family reunion was outstanding at the Westin Canal Place, New Orleans, Louisiana. The sales department in particular was excellently attentive and met all of our expectations. We will be visiting the Westin again.
August 5, 2012
Rated 2 out of 5 by traveller012 New Orleans
Gym was very poor
I had to constantly prompt re my green request
Internet was not at a standard for a Starwoods property
Hours for Breakfast were not client friendly
Room temperature a problem
Front desk excellent
October 26, 2012
Rated 1 out of 5 by NOLAaaaaaaaa This hotel really needs remodeling.
We left New Orleans two days as the room ruined our New Orleans mood.
Lock on one door was missing.
Mold in shower.
Not like ANY Westin we have ever stayed.
August 25, 2013
Rated 3 out of 5 by Louisa Great promise once renovations are completed
Excellent stay except for elevators being renovated, fitness room in a temporary location and internet which was slow. Looking forward to the "elevating" experience next year. Beautiful lobby overlooking the river.
December 28, 2012
Rated 5 out of 5 by DJ256 Westin New Orleans
Staff was extremely friendly and helpful. The hotel is located close to the French Quarter, so most things are within easy walking distance. The concierge helped to guide us to great restaurants and things to do.
March 19, 2013
Rated 3 out of 5 by Sigkap12 Elevator Nightmare
The elevator's were terrible. It took my family 20 minutes to get on an elevator to leave Sunday. All weekend the elevators were slow. Very disappointing for such a beautiful property.
July 23, 2013
Rated 5 out of 5 by GirlsTrip2012 So pretty!!
Hotel was great. Christmas decor was so pretty and nicely done. Rooms were perfect. They even allowed us an early check in. Very close to all the shopping. Just wished our stay was longer. Our stay was great.
December 13, 2012
Rated 4 out of 5 by Lefty very nice hotel and excellent location
The hotel is modern with very nice accomodations. The beds are very comfortable.
The conference and meeting facilities were also very good
Good location, walking distance to everything in the French Quarter.
February 8, 2013
Rated 3 out of 5 by TOD89 TOD
Dogs do not belong in hotels. Dogs barking in the hallway and dogs in the elevator. I suffered a significant allergy attack. DOGS ARE DOGS. THEY DO NOT BELONG IN HOTELS.
August 7, 2013
Rated 3 out of 5 by Cathy529 Review of the NOLA Westin
Until the hotel has recovered from Isaac, it is hard to recommend it. Most elevators didn't work and the working one creaked when walking into it. The hotel looked long in the tooth. Service was fine though.
September 26, 2012
Rated 4 out of 5 by DCHollywood Wedding in New Orleans
The Westin was a great hotel to stay in. The staff was friendly. The location was great. Within walking distance from everything. It was connected to a great mall! I would definitely stay there again!
May 28, 2013
Rated 3 out of 5 by LRWater Business Traveler
Great location and friendly staff. Clean room. No hurry to fix anything. Typical New Orleans, friendly apology no effort to fix problems. Instead of fix elevators they print a nice sign "expect delays".
November 17, 2012
Rated 5 out of 5 by Sally31 Great hotel in perfect location!
This is a great hotel with spacious rooms attentive staff and the most desirable location. Close to everything plus so many things to do right at the hotel and adjacent shopping area. Highly recommend.
December 30, 2012
Rated 5 out of 5 by NancyAW This hotel was excellent
The room service was excellent. There were always clean linens and bath towels. The foods was enjoyable. Live entertainment would have been over the top. Thank you for a very pleasant stay in Norleans.
October 18, 2012
Rated 4 out of 5 by China007 Great hotel!
Everything was good, the self parking was a little tricky and guest slamming room doors but beside that it was great! Will stay again.....
August 26, 2013
Rated 3 out of 5 by Tr882423 July weekend
Hotel was noisy this weekend a lot of party goers. The hotel staff needs to do a better job of cleaning up, trash left along hallway. Hotel lobby and room very nice.
July 29, 2013
Rated 2 out of 5 by LockOk Great location, but a bit disappointed
Hotel didn't have the room we reserved available. Kids had to sleep on a cot the first night of vacation & didn't have river view we paid for. Very disappointed.
July 27, 2013
Rated 4 out of 5 by lonecedar Great View
A nice hotel with one of the best views in the city. The staff was very friendly and helpful. There needs to be some updating, but overall a very pleasant place to stay.
July 15, 2013
Rated 3 out of 5 by Jack48 The elevators were awful.
The elevators required wait times in some instances exceeding 15 min. The staff was apologetic but none the less time is valuable. The outside staff was fantastic, very freindly and helpful
January 4, 2013
Rated 5 out of 5 by O641 Great rooms but bathroom in meeting space needs updating
The bathrooms in the meeting space had knats flying around everywhere. I had to kill three before using the restroom and the tampon dispenser was never full. It was a nasty, nasty bathroom.
May 7, 2012
Rated 5 out of 5 by smitty101 The best of New Orlean
Your staff was very helpful, courteous and exceedingly cheerful and could serve as a " poster child " for what's great about New Orleans... you guys are lucky to have such a great crew !!
March 17, 2013
Rated 5 out of 5 by krobins110276 Great Service
This property upheld the expectations of Westin service that I have long come to expect. Too bad we got there just before the new gym opened, guess we'll just have to return at some point.
January 22, 2013
Rated 2 out of 5 by tulidog The Place Was Shabby
The last time I stayed at this Westin was five years ago. It was nice then, but it is not now. I found it to be run down and shabby.
August 19, 2013
Rated 5 out of 5 by Raym Great stay
Enjoyed the great accomadations,service and location. My wife and I decided to have a staycation and use your hotel as our base, what a great decision.You exceeded our high expectations.
November 24, 2012
Rated 2 out of 5 by NewsQueen122 Elevators HORRENDOUS
I stayed at this hotel for a convention...and the Elevators are absolutely HORRENDOUS...everytime you go in and out or to a different floor there is an endless wait,,,very annoying hotel
November 21, 2012
Rated 5 out of 5 by LovellStudios Great Stay! Thank you!
Walking distance to so many places! The view of the Mississippi River out our window was wonderful! Roof-top pool was a great place to hang out and recover from meetings and Bourbon St.
November 1, 2012
Rated 5 out of 5 by vista excellent
Overall the stay at the Westin was outstanding. We wish we were young enough to return tomorrow. Thanks for all your kind attention. We loved watching the river activity from our room.
December 17, 2012
Rated 4 out of 5 by Kibee Needs help
The hotel looks very worn; especially in the lobby area. The furniture desperately needs an upgrade. The rooms are very dark; bland.
I loved the location and the view from the lobby!
March 31, 2013