Rated 3.7 out of 5 by 871 reviewers.
Rated 5 out of 5 by MCHenry great stay the only disappointment we had was that there was no refrigerator in the room. When we looked for one, the door to the "previous fridge" cabinet fell off it's hinges. Most Westin's that I have stayed at had in room refrigerators. Room 2323 needs to at least have the cabinet fixed. It's a big door and could have actually injured a guest. July 22, 2015
Rated 4 out of 5 by sharla74 Above & Beyond The employee on duty who helped my family was professionally friendly, and did everything he could to be sure my family was comfortable and happy. What a breath of fresh air! We will definitely stay at the Westin the next time we are in New Orleans. July 7, 2015
Rated 5 out of 5 by LockedOutGuy NOLA Best hotel in New Orleans June 27, 2015
Rated 2 out of 5 by Goodywin Not Impressed Staff uneducated with Delta crossover benefits and Delta Platinum Medallion benefits. Room service got my order wrong twice and was over 30 minutes late. It was also late a second time even after they told me it would be 10 more minutes, it was then 20 more minutes before being delivered and missing items. Premium paid internet is basically useless and had slow response time/disconnected frequently. Honestly the only good thing was the comfort of the room and location - other than that I was pretty disappointed. June 11, 2015
Rated 5 out of 5 by SC8120 Excellent View and workout facility Located on the Mississippi with majestic views of the river and French Quarter. Convenient to all of downtown. Excellent workout facility. Self parking a little steep @ $27/24hrs. June 5, 2015
Rated 5 out of 5 by Fitness90 Conference Spring Meetings The Westin staff were great, not only were they responsive in meeting the needs of my family but they were very attentive to making sure our meeting needs were met. My experience overall was great! May 31, 2015
Rated 5 out of 5 by Ants716 Excellent hotel in great location From the moment we drove up and met Don, the valet/ doorman, to the moment we left we had the best time here.the staff was so accommodating to all our needs and made sure we felt safe and welcomed.Don was one of the best employees we came across so friendly and helpful with directions and suggestions, he made our stay that much better.We are already planning a trip back and will definitely stay here. May 30, 2015