Rated 3.7 out of 5 by 831
Rated 5 out of 5 by MSBaconBoss Westin NO
Excellent Hotel--used the Valet Parking which was great. Checkin was easy. The only compliant was the service in the retaurant was extremely slow-- 2 hours for an appitizer and main course.
October 16, 2014
Rated 5 out of 5 by cbarnes99 New Orleans the right way
Phenomenal location looking over the river, with great views of the entire city. Can't go wrong with this location, a simple five minute walk from Bourbon Street or any of the action.
October 6, 2014
Rated 5 out of 5 by hvm22 Great Hotel
This is the Hotel I choose while staying in the French Quarter. The Lobby is a nice area to have a relaxing drink and view the River. A good center location to walk around and visit what the Quarter has to offer. Rooms are very clean and have a fresh feeling. The Staff is very professional and well trained. Friendly and most helpful. The Housekeeping Staff have to be acknowledged for their excellent work and how considerate and quiet they are while in the hallways. This is a Westin Hotel that respect their guest and recognize SPG members. Just Excellent Hotel Management.
May 27, 2013
Rated 2 out of 5 by albalb poor service
one phone did not work
had to call for housekeeping after two days
restaurant took forever
October 13, 2014
Rated 4 out of 5 by hvm22 Nice Stay
Another great relaxing stay.
Thanks Kenny J. for your attention
and giving great service.
Will be back soon!!
September 15, 2014
Rated 5 out of 5 by Jannuare What a fantastic view from our room. Love this Hotel.
This Hotel exceeded my expectations and I will only stay at the Westin. We had a problem on our floor and they moved us and sent a nice bottle of wine to our new room. The bellman, Dillon was more than helpful with everything and a real asset to the hotel. The rooms are nice, food is good and if you go to the Green Room Bar for a light meal or drink Lindsey is wonderful. Great staff and my only complaint is that the housekeeping is not consistent (on both floors) and doesn't quite meet up to the standards of this wonderful hotel. Another added plus is the Westin is connected to the Shops on Canal street so we got some Christmas shopping in!!
December 3, 2013
Rated 5 out of 5 by Steph40 Above and Beyond.....
From the moment of check-in, the Westin exceeded my expectations! Tamieka greeted us with a warm welcome and quickly arranged our accommodations. The room was spacious with updated furnishings and amazing bed. Breakfast at the hotel was superb and Nim was extremely attentive. The hotel was conveniently located to everything and the front desk was especially helpful in choosing a dinner location. We will definitely return in the near future. Thank you!
October 7, 2014
Rated 5 out of 5 by hvm22 Best SPG Hotel in New Orleans
Another great stay. Room was nice and clean and had lots of relaxation. Staff was professional and meet our needs in every way. My favorite New Orleans hotel.
September 17, 2013