Rated 5 out of 5 by hvm22 Great Hotel
This is the Hotel I choose while staying in the French Quarter. The Lobby is a nice area to have a relaxing drink and view the River. A good center location to walk around and visit what the Quarter has to offer. Rooms are very clean and have a fresh feeling. The Staff is very professional and well trained. Friendly and most helpful. The Housekeeping Staff have to be acknowledged for their excellent work and how considerate and quiet they are while in the hallways. This is a Westin Hotel that respect their guest and recognize SPG members. Just Excellent Hotel Management.
May 27, 2013
Rated 5 out of 5 by Jannuare What a fantastic view from our room. Love this Hotel.
This Hotel exceeded my expectations and I will only stay at the Westin. We had a problem on our floor and they moved us and sent a nice bottle of wine to our new room. The bellman, Dillon was more than helpful with everything and a real asset to the hotel. The rooms are nice, food is good and if you go to the Green Room Bar for a light meal or drink Lindsey is wonderful. Great staff and my only complaint is that the housekeeping is not consistent (on both floors) and doesn't quite meet up to the standards of this wonderful hotel. Another added plus is the Westin is connected to the Shops on Canal street so we got some Christmas shopping in!!
December 3, 2013
Rated 5 out of 5 by hvm22 Best SPG Hotel in New Orleans
Another great stay. Room was nice and clean and had lots of relaxation. Staff was professional and meet our needs in every way. My favorite New Orleans hotel.
September 17, 2013
Rated 5 out of 5 by NolaGirl One of the best Hotels in this city-(from a local New Orleans Guest)
This Hotel is spacious, clean and by far the best views of the Mississippi. Ordered room service at 8:00 and was delivered shortly after. Quicker than any hotel I have ever been in and the hotel was full due to jazz fest weekend. The bar is very relaxing and the hotel is located in Canal Place which includes Sak's, Mihael Kors, Starbucks, French Connection and many other great stores. Westin also offered 3pm check out this particular weekend and $18 overnight parking for the best covered parking in the city. You won't be disappointed. Very clean.
May 6, 2013
Rated 5 out of 5 by tripindiuclar1 good hotel with superb location
This is the best situated hotel in New Orleans as far as location. Right near convention center, casino and walk half a block you are in the French Qtr. Has the advantage of being over a mall so it's lobby is on the 11th floor. NO is an all night party city, so that helps it stay a little quieter. Amazing river views. The River Suite is huge. Helpful, friendly staff. Would stay there again.
October 13, 2013
Rated 3 out of 5 by BANGER80 Perfect location for hotel
I booked this property to hold a bachelor party which I stated clearly upon booking this location. However, after three hours into it we received several complaints which clearly if I was on the other end, would have complained as well.
It was the failure of the reservation agent to inform me that this location had a zero tolerance for noise/ party goers. Of course if I would have known this I would have not chosen this property. Other than that, this hotel was awesome. I would chose this location again to stay on business or personal leisure.
October 7, 2013
Rated 5 out of 5 by hvm22 Another Good Stay
Spent a Relaxing Sunday and Monday at the Westin. The room was perfect. We had a nice in room breakfast and enjoyed the Pool. Small issue with HouseKeeping but the Management quickly helped with that. Outstanding Service. One small complaint with the Front Desk and it's not a big deal but I do like to be acknowleged I am a SPG Gold member. It's a little detail that makes me feel good. The girl at the front desk must have been new because she did not mention it.
Do yourself a favor and stay here while in the French Quarter Area.
October 19, 2013
Rated 5 out of 5 by Vincos An Exemplary Westin
Although towering over the Canal Place shopping center, the hotel location can really be considered as it is just a couple of minutes walk from the Bourbon Street action.
The Welcome was exemplary with a manager coming out from behind the counter to personally greet me and walk me to the lifts. The room was lovely and the view over the river and the quarter nothing short of spectacular.
No surprises and certainly no disappointments, this hotel hits the mark on every brand touchpoint.
April 9, 2012