Rated 4 out of 5 by QSue Great Location
Perfect location, walking distance to all of French Quarter but away from noisy smelly Bourbon St. Could use some updating, looking a little "tired" but rooms are large and comfortable. Valet/doormen Ray and Don are excellent ambassadors as the "face" of the hotel and consistently provided great advice on local restaurants and attractions. They, along with Tamika at the front desk, made our visit.
May 19, 2015
Rated 3 out of 5 by amstaffs Pipe and Toilet Issues
I ended up with a leaky ceiling from the toilet in the room above me, and the toilet in my room was also having overflow issues. Unfortunately the hotel was completely booked, so I had to stay in that room, but the front desk assured me I would be comped a night and would have additional points deposited into my account.
The hallways were a bit loud, but that is to be expected in New Orleans. The food in the hotel restaurant could use some upgrading.
Other than that, the beds were comfortable, the location was central to everything and the view was fantastic.
May 4, 2015
Rated 5 out of 5 by FouzeF One of a kind
Probably the best i stayed out of all Westin in North America
May 2, 2015
Rated 5 out of 5 by LAMM08 LAmm
We enjoyed the location and view very much, the staff was excellent also.
April 11, 2015
Rated 5 out of 5 by CRDS The Perfect hotel when visiting French Quarter area
More than perfect!!! Perfect service, location, view, accomadations, etc - It was all more than we expected.
April 8, 2015
Rated 2 out of 5 by hj4321 Room quality was substandard
Room quality was not what I would have expected for a Westin. A/C unit leaked, handle was broken on the bathroom door, and the room just looked old.
April 6, 2015
Rated 2 out of 5 by Vivvy Nice view
Nice view but bad experience. Took me 15 minutes to check-in, sink and toilet did not work properly and took 20 minutes to get my breakfast when I specifically my limited time. Other than the view and the beautiful staircase not much more....
April 1, 2015
Rated 5 out of 5 by Horatio Superb choice in the Big Easy
The Westin Canal Place has been my hotel of choice for many years. It is superbly located, has friendly staff, and wonderful rooms overlooking the river. You can walk within minutes along the river, catch a streetcar along Canal St. or St. Charles.
The view of the city from the 11th floor reception, living area is magnificent.
Minor foibles: consistent with Starwood polices they skimp on the amenities; no toothbrush, inconvenient for a late evening arriver. No shoehorn either.
March 26, 2015