Rated 3.7 out of 5 by 790
Rated 5 out of 5 by hvm22 Great Hotel
This is the Hotel I choose while staying in the French Quarter. The Lobby is a nice area to have a relaxing drink and view the River. A good center location to walk around and visit what the Quarter has to offer. Rooms are very clean and have a fresh feeling. The Staff is very professional and well trained. Friendly and most helpful. The Housekeeping Staff have to be acknowledged for their excellent work and how considerate and quiet they are while in the hallways. This is a Westin Hotel that respect their guest and recognize SPG members. Just Excellent Hotel Management.
May 27, 2013
Rated 5 out of 5 by debraa $5 Green Program
i did not understand the $5 Green program to be "no maid service. " i thought i was agreeing to "no new linens," but we got no maid service during our stay.
for the next guest you may want to check out the week flush in the toilet and slow drip out of the cold sink faucet (room 2515).
loved the hotel lobby.
don was the nicest car greeter/valet/doorman!
July 15, 2014
Rated 5 out of 5 by KKMadd Best stay in the Quarters
There were five couples along for a quick get away. So glad we decided to stay at the Westin at Canal Place. One issue with the television in our room. I reported it before going out to lunch and it was repaired by the time we returned. We will definitely be back!
July 15, 2014
Rated 5 out of 5 by gumsasg gums
Room was very well appointed.
Bathroom lacked shower caps .
Definitely continue to stay at westin
July 14, 2014
Rated 5 out of 5 by wesleypat Wonderful visit to New Orleans
My husband and I stayed at your beautiful hotel last weekend for our family reunion.
We had a wonderful view of the Mississippi River from our room. You staff was very helpful. I got a lot of information from your wonderful concierge which helped us to explore the city.
July 24, 2014
Rated 2 out of 5 by CM52 The hotel is noisy
I like this hotel and have stayed many times but on weekends it is very noisy. While we were moved once to get away from the part next door on the 25th floor, the noise on the 26th after 2 a.m. was bothersome to say the least. I know it is New Orleans and people are there to party but there should be an understanding that is not what all guests are doing at the hotel. The hotel is at the edge of the Quarter and markets the facilities to business travelers. Perhaps the weekends do not fall into the marketing concept.
July 20, 2014
Rated 5 out of 5 by Jannuare What a fantastic view from our room. Love this Hotel.
This Hotel exceeded my expectations and I will only stay at the Westin. We had a problem on our floor and they moved us and sent a nice bottle of wine to our new room. The bellman, Dillon was more than helpful with everything and a real asset to the hotel. The rooms are nice, food is good and if you go to the Green Room Bar for a light meal or drink Lindsey is wonderful. Great staff and my only complaint is that the housekeeping is not consistent (on both floors) and doesn't quite meet up to the standards of this wonderful hotel. Another added plus is the Westin is connected to the Shops on Canal street so we got some Christmas shopping in!!
December 3, 2013
Rated 5 out of 5 by chrissyg1 Great features at the hotel
If and when I return I will stay at the Westin excellent and overall location is good
July 22, 2014