Rated 4 out of 5 by Esmond2504045 The Hotel Has Great Food
Good hotel. Would nice if they added the Tennis Channel and MSNBC News Channel to their TV line up.
February 27, 2013
Rated 3 out of 5 by Platinum66 Elevator noise in room
As a "Platinum" member, an "upgrade" to a room next to a noisy elevator shaft is no upgrade at all.
February 21, 2013
Rated 4 out of 5 by Matt1000 kids stuff
nice little bag of kids stuff for the kids - and practical too, not crayons and a coloring book
August 12, 2012
Rated 5 out of 5 by km123 always great
staff and hotel are always great. I stay there approx 15 times a year and never an issue!
June 2, 2012
Rated 4 out of 5 by Pierre56 Nice Place to Stay
Very convenient to Tampa Convention Center. Loved the complimentary apples in the lobby.
June 11, 2012
Rated 3 out of 5 by Rippem Does not honor SPG program
Reserved a Corner Suite on SPG. At check-in mentioned we were Gold Members and asked what was available. Under the new plan rules an enhanced room should be offered. The best the front desk could do is a room on the lowest floor with a direct view of the roof and air conditioners.
Worth mentioning there were corner suites with city/harbor views, executive suites and luxury suites available for the duration of our stay (we checked). Also not offered the New welcome gift at check in.
Hotel location is convenient if you plan on visiting Convention Center or Forum. Aside from the center and forum not much else to do. Not for a family vacation.
The hotel and room furnishings are a little tired but clean and well maintained. Bathtub drain beyond clogged, fine if you want a bath, not so good for a shower (unless you want to soak your feet and ankles).
Pool is small and very crowded during our stay. On more than one occasion no chairs or lounges were available.
Would recommend the restaurant, 725 South. The food and service was good. The hotel staff are polite and helpful. Also if you want a change of menu there are other decent offerings within walking distance. Selection for breakfast buffet limited.
May 19, 2013
Rated 5 out of 5 by Geezie Very friendly and helpful.
My husband was at TGH and they were very helpful getting me to and from the hospital.
June 20, 2013
Rated 5 out of 5 by Tee571 This was great hotel for my business meeting
This was a great hotel for me to land my business deal. Excellent ambiance and service
August 14, 2012
Rated 5 out of 5 by James82 Staff was Great
The staff was extremely courteous and very attentive
October 21, 2013
Rated 1 out of 5 by jakeSanFran tired hotel
this hotel needs serious updating. carpets are dirty, fitness ceter is gross.
May 5, 2012
Rated 4 out of 5 by KaceyN The manager went above and beyond to make our stay special.
We recently attended my neice's wedding in Tampa and I used my points to get a room for my family as well as my neice and her husband on their wedding night. The rest of my family stayed at the Westin, as well. There was a lot of details with the wedding rehearsal earlier in the day, my mom having her dog, my toddler needing a nap, and my neice getting married. Claudio spoke with my sister and myself several times over the phone to make sure our rooms were ready very early, so that the dog could get in and the baby could get a nap while the rest of us were at the rehearsal prior to the wedding. He upgraded our rooms: my neice and her husband got an 1800 sq foot suite and we got a corner room with a closed partition, so the baby could sleep easier, as well as my older two children. The next morning I went for a run and Claudio made sure there was a cold bottle of water waiting with the valets. The Westin Harbour Island is not the fanciest Starwood resort I've stayed in, but Claudio and the staff did more than anyone ever has to make our stay go smoothly. My whole family was pleased and impressed and my neice was happy and content on her wedding day! Above and beyond would be how I describe our experience.
September 5, 2012
Rated 5 out of 5 by DrJimSr this is a great hotel
Would not hesitate to stay at the Westin
This is my favorite hotel in Tampa
November 20, 2012
Rated 5 out of 5 by GtrHorn Bon Jovi
The hotel was great within walking distance to the Tampa Bay Times Forum.
March 3, 2013
Rated 2 out of 5 by Nita83 Bad Experience
I was traveling around Florida for the month of December for work. I have had great stays at Westin hotels in other cities and was looking forward to staying here during the week I was in Tampa. The ladies at the front-desk were really nice, but it all went downhill from there. I changed rooms three times and by the third time I just gave up. The first room smelled of mildew. It was so strong I began to sneeze. The lady at the front desk agreed there was a foul odor in the room. They moved me to a second room down the hall, the room smelled better but it was directly behind the elevator and beside the staff room where they prepare for cleaning rooms, transporting food, etc. It was extremely loud and doors slammed and employees talking loud was non stop. I requested to move again and they kindly did so, however, that room had a strong mildew odor as well, was not very clean (stringy hair everywhere and the mattress had a huge brown stain on the side that looked absolutely disgusting!) To add, the food was terrible. My spinach dip began good and then when I got to the middle it was ice cold as if it had been nuked. Several times the elevators were down and only one worked. Overall just a a horrible experience. I've been on the road for seven months with my job and have spent nearly 200 days in hotels... This has to rank high on my worst hotel experiences.
December 22, 2013
Rated 4 out of 5 by Davamy Great location
Disappointed that there was no free transportation to Tampa Airport
April 2, 2013
Rated 2 out of 5 by Elisha This hotel needs updating
The staff were great. The hotel itself is in need of a makeover.
March 28, 2013
Rated 5 out of 5 by metaverse Awesome Stay
The location, the view. Everything about our stay was fantastic
February 13, 2012
Rated 3 out of 5 by Howie Tournament stay
Hotel has some nice features but for the price, not worth it.
February 19, 2013
Rated 2 out of 5 by AAal not worthy of Westin brand needs upgrading
Gym, facilities, elevators, rooms and general upkeep lacking
August 11, 2012
Rated 5 out of 5 by JGSwank Great Hotel
Nice rooms, excellent meeting space, and friendly staff
August 1, 2012
Rated 5 out of 5 by greenbeenies Wonderful
Wonderful stay, excellent staff, can't wait to return.
April 22, 2013
Rated 3 out of 5 by 1bbbbb rooms
rooms need remodel bad,, carpet in hallways worn
July 15, 2013
Rated 5 out of 5 by ay248 Great Hotel
Excellent overall. Great service and rooms.
August 15, 2012
Rated 4 out of 5 by JG1234 Nice Waterfront View
Nice hotel, nice waterfront view of Tampa.
June 27, 2012
Rated 4 out of 5 by maddog16 room comfort
bed was very comfortable and nice
November 28, 2012
Rated 5 out of 5 by Just Beds
The beds are great, I slept like a baby
August 1, 2012
Rated 2 out of 5 by Brian Do not plan on staying here again
Not up to Starwood or westin standards
March 13, 2013
Rated 5 out of 5 by SusanB2653 Great
everything was just great Thanks!!!
December 28, 2012
Rated 4 out of 5 by Heat Nice
Very nice hotel. Great location.
March 7, 2013
Rated 5 out of 5 by PattiAnneO A great travel experience
Far exceded our expectations.
September 5, 2012