Rated 5 out of 5 by Allen The hotel staff is very accommodating.
There was a smell of garbage coming into the hallway outside our room from the stairwell.
The bath sink drains very slowly.
May 19, 2013
Rated 2 out of 5 by traveljockey22 my stay last week
on the SPG floor the hallway carpet was very dingy and needs to be replaced. the awful part is, I told this to your staff the last time I stayed in the hotel last August.
the staff is very friendly
May 19, 2013
Rated 3 out of 5 by Rippem Does not honor SPG program
Reserved a Corner Suite on SPG. At check-in mentioned we were Gold Members and asked what was available. Under the new plan rules an enhanced room should be offered. The best the front desk could do is a room on the lowest floor with a direct view of the roof and air conditioners.
Worth mentioning there were corner suites with city/harbor views, executive suites and luxury suites available for the duration of our stay (we checked). Also not offered the New welcome gift at check in.
Hotel location is convenient if you plan on visiting Convention Center or Forum. Aside from the center and forum not much else to do. Not for a family vacation.
The hotel and room furnishings are a little tired but clean and well maintained. Bathtub drain beyond clogged, fine if you want a bath, not so good for a shower (unless you want to soak your feet and ankles).
Pool is small and very crowded during our stay. On more than one occasion no chairs or lounges were available.
Would recommend the restaurant, 725 South. The food and service was good. The hotel staff are polite and helpful. Also if you want a change of menu there are other decent offerings within walking distance. Selection for breakfast buffet limited.
May 19, 2013
Rated 5 out of 5 by Jimmy123 Amazing staff!
I never read reviews but decided to read the reviews about this hotel. I called and was assured I would enjoy my stay. Skeptical, I checked in and was immediately put at ease. The staff in this hotel is amazing. Sure it was a little dated but they are in the process of updating it. I highly recommend this hotel.
April 30, 2013
Rated 5 out of 5 by Rocker Wonderful!
The staff was efficient & friendly. The room was clean and the bed..."comfy".
A wonderful experience! :)
April 28, 2013
Rated 1 out of 5 by DocB Crazy Reviews
Stayed here several times. No one in the know in Tampa stays here. VERY run down. This property has been undergoing a "renovation" for 2 years now. No change to room decor or comfort. Very old, dirty, rundown. It's sad as the location is amazing. Truly this hotel is a disgrace to the Westin brand and they should take the sign down till they decide to bring it up to brand standards.
May 6, 2013
Rated 4 out of 5 by BRCSr Westin harbor
Very good hotel. The staff was excellent. The "guys" at the front door provide excellent first impressions. I am at a loss to understand why I could not get an elevator in the evening to go to my room. After about 15 minutes I took the service elevator. The temperature in the hallways is freezing. Save money chill less!
May 7, 2013
Rated 1 out of 5 by Daorlando Filthy Dirty Hotel
I have been a Platinum Member for several years and stay over 200 nights a year in Hotels - Often Westins.
OMG - As Noted it is a Great Location But this is perhaps the most disgusting Hotel in Tampa (Maybe Florida). I took Pictures of the Hallways to show my Friends. Food, Trash and Dirt on the carpets. Same overflowing Trash in the Elevator Disposal for 2 days. I was on the 9th Floor, My Collegue on the 7th Floor and both corridors were the same Filthy Condition. If I were the GM I would be so embarrassed to have Guests on this property.
February 18, 2012