Rated 3 out of 5 by suzpwc Yari
I wanted to let you know everytime I come and stay at your hotel Yari is always wonderful. She is cheerful and makes me feel right at home. She goes out of her way to be helpful. You have a wonderful employee.
September 25, 2014
Rated 3 out of 5 by GeorgeLV Thoughtful staff
Unfortunately a malfunction in the room above me caused my bathroom ceiling to leak. But the response from the staff was immediate.
Marty, from maintenance, was thoughtful enough to offer me a second room so that I could shower in comfort and get ready for the rest of my trip.
Overall a good experience despite the mechanical issue and a great staff.
September 23, 2014
Rated 5 out of 5 by Judie67 Great hotel and staff
My husband and I came to Tampa to celebrate our 45th wedding anniversary. The staff surprised us with champagne and strawberries, and couldn't have been nicer. The room was beautiful and I had requested a bay view, and it was fantastic. I would highly recommend this hotel.
September 22, 2014
Rated 1 out of 5 by Daorlando Filthy Dirty Hotel
I have been a Platinum Member for several years and stay over 200 nights a year in Hotels - Often Westins.
OMG - As Noted it is a Great Location But this is perhaps the most disgusting Hotel in Tampa (Maybe Florida). I took Pictures of the Hallways to show my Friends. Food, Trash and Dirt on the carpets. Same overflowing Trash in the Elevator Disposal for 2 days. I was on the 9th Floor, My Collegue on the 7th Floor and both corridors were the same Filthy Condition. If I were the GM I would be so embarrassed to have Guests on this property.
February 18, 2012
Rated 2 out of 5 by clv5464 Tired Hotel
While this hotel was clean it is certainly showing its age. This hotel needs an update. The suite I stayed in was very dated and worn. Like I said it was clean just NOT what I would expect from a Westin Hotel.
September 15, 2014
Rated 5 out of 5 by TerreTraveler Nice Place
This was a very nice place and I enjoyed my stay very much. The staff was very pleasant and helpful; the room was spacious and clean, and the location was first-rate. I will stay here any time I come to Tampa.
September 14, 2014
Rated 1 out of 5 by Mike57 Very disappointing
The hotel staff were courteous and professional, breakfast was exceptional, and the location was excellent. However, our overall experience with this hotel was very disappointing because of the ongoing facility upgrades and the quality of our room. Most disappointing was the aggravatingly slow elevator service. We understand the need to upgrade facilities, but to be fair, you should have informed us in advance that the ongoing elevator upgrades could create significant inconvenience. Then, we could have made an informed choice to stay at the Westin or seek other accommodations. I also had much higher expectations for our room based on your website photos and the price we paid. What we got for nearly $400 per night was a mediocre room, on par with much less expensive hotels, with a disappointing view through cloudy windows. We are not inclined to stay at another Westin.
January 14, 2013
Rated 4 out of 5 by WorldTraveler73 Good Hotel with a Few Kinks
Nice location (on a private island, quiet but very close to eveything, e.g. downtown, Ybor City Channelside district etc.), friendly and helpful staff, good SPG recognition (upgrade to a corner suite with nice water views). A few areas need improvement: First, the elevators do NOT work properly. We pressed the down button from our floor and the button would light up for a few seconds and then go out. This happened constantly, so we had to press the up button to get an elevator to then go down (this worked most of the time; at other times, we just had to pray that the elevator would stop on our floor to let someone off). Secondly, the carpet in the room is a bit old and worn and needs replacing.
February 10, 2013