Rated 2 out of 5 by willspot Do not stay on Saturday Night
There is a nightclub next door that lets out at 2:30am and everyone honks the car horns on way out. Hotel staff says it happens every weekend. Needless to say, you will have a terrible nights sleep.
August 8, 2012
Rated 2 out of 5 by traveljockey22 my stay last week
on the SPG floor the hallway carpet was very dingy and needs to be replaced. the awful part is, I told this to your staff the last time I stayed in the hotel last August.
the staff is very friendly
May 19, 2013
Rated 4 out of 5 by metaverse Nice Westin Property
Hotel was clean, and very nice. Always had a good experience with the staff. Parking is hit and miss, spent one week where there was never an attendant, and the next week they were there everyday.
December 7, 2013
Rated 3 out of 5 by Connie The hotel had some good features but the elevators did not work properly and were told to use service elevators.
Many of the rooms did not have a safe for valuables. Checking in took a long time due to the number of guest checking in at once. The bar did not have tonic water. The guest rooms were very clean.
February 27, 2013
Rated 5 out of 5 by HenryHongKong Very helpful front desk services
The front desk managers are very helpful and efficient. I had problem with the noise of elevator near my room and I was put into another room immediately.
June 23, 2014
Rated 5 out of 5 by JamesB50 Nice place filled with pleasant staff
Very nice staff. The junior suite was spacious and had a great view. Staff was pleasant at every encounter. Valet parking attendant went as far as to rinse my car off of bird droppings. Amazing!
December 17, 2013
Rated 5 out of 5 by Mike149 Excellent Stay
The staff was the best I have encountered in my travels. Friendly and helpful from the front desk to the valet. The view of the water was beautiful in the evening and the rooms were comfortable.
December 1, 2013
Rated 3 out of 5 by Janegerous The Westine Tampa Harbour Island
We reserved a premium room and was assigned 1104; which in my opinion, was not. The shower would not drain and the toilet paper holder was loose and crooked. The view was however, excellent.
March 17, 2014
Rated 3 out of 5 by Steve42 Staff was superb
Great service at this very dated hotel...felt like the staff was going above and beyond to make up for the dated decor, old carpet and extremely SLOW elevators...they exceeded my expectations.
October 24, 2012
Rated 5 out of 5 by Bradb88 Excellent staff and attentive to all needs
What a great stay. 3rd time here and Front Desk staff upgraded me to a corner Suite. Totally unexpected, even with Gold status. I was very appreciative!!!
June 19, 2014
Rated 5 out of 5 by Tutu23 Great Hotel
I loved the Westin in Tampa, FL! Not only was the hotel at a beautiful location, it was very clean and the staff was wonderful! I would definitely go again and recommend anyone to stay here!
March 12, 2013
Rated 4 out of 5 by Ryno Good location
Walking distance to concert. Hotel is planning on improvements needed to cosmetics & elevators. Room service fee & automatic gratuity is excessive. Very limited menu for late night dining.
July 3, 2012
Rated 4 out of 5 by Shelleysmiles This hotel has great staff
The staff treated us very special when they realized we had a 6 hour wait before we had to be at the airport.
July 15, 2014
Rated 4 out of 5 by Eve70 great downtown location
Great for access to downtown museum, riverwalk. Jump on the trolley for breakfast downtown and walk back along the river. Catch the streetcar to ybor city for evening entertainment.
August 18, 2012
Rated 5 out of 5 by Dustin30 Great hotel
This is one of the best Westin hotels in the country. Staff is very attentive and friendly, rooms are well maintained, and location is very convenient to downtown.
May 7, 2014
Rated 5 out of 5 by lprof Comfortable overnight stay
Our king room on the 9th room had a nice view, was clean and very comfortable. The free pints of bottled water were a nice surprise. All employees were friendly and helpful.
March 5, 2013
Rated 5 out of 5 by Berkjr This hotel is very accommodative
The staff meets all of my needs and is very welcoming and accommodative. It is a pleasure to stay at the hotel and I would recommend it to anyone staying in the Tampa area.
July 21, 2013
Rated 2 out of 5 by siuc2001 Total Isolation
This is hotel is isolated from everything. Good luck finding restaurants, activities, and things to keep your attention, unless you prefer to stay holed up in your room.
October 24, 2013
Rated 4 out of 5 by NSX92 Weekend Getaway ++
We enjoyed the hospitality and relaxing waterfront location.
Mohammed in the restaurant and Emily at reception were particularly pleasant and helpful!
May 17, 2014
Rated 5 out of 5 by Cecil40 Very nice hotel...
Excellent service, the staff at front desk were very helpful.
July 27, 2014
Rated 5 out of 5 by jpmac Excellent Facility
From check in to check out the facility, staff and support staff were nothing but the best and always with a smile. Proximity to major events nothing short of the best
August 12, 2013
Rated 5 out of 5 by Steve15 Harbour Island Westin
It was fantastic accommodations from staff, management, housekeeping, and valet. Definitely close to all the action and I highly recommend this hotel in Tampa.
March 27, 2014
Rated 4 out of 5 by Randy5252 This hotel has a great staff
Everyone I came in contact with was attentive, curteous and went out of their way to be helpful. Amanda the front desk agent upon my check in was absolutely awesome
November 1, 2012
Rated 3 out of 5 by jodell ok stay
The hotel has 3 elevators, 1 never opened , 1 worked, 1 wouldn't stop on my room floor. The elevators are slow and often was a 3-5 minute wait at a minimum to open.
February 7, 2013
Rated 4 out of 5 by Smash2014 Wrecked my Rental Car
While they were very nice to allow me to complete an incident report, the Valet Service wrecked my rental car.
June 29, 2014
Rated 5 out of 5 by Barister Outstanding, comfortable. Right at home
One of my best stays in a hotel. Arranged for a refrig to be in my room. Never had to request anything everything was available. Friendly and accomodating
July 28, 2012
Rated 4 out of 5 by escape76 Great location, SUPERB staff
The staff exceeded my expectations in every way - thank you so much. Great views, comfortable beds and good showers. Everything a business traveler needs.
December 17, 2012
Rated 5 out of 5 by RichardG This Hotel has great service
The staff is friendly and accommodating especially the front desk, lounge and breakfast restaurant. Steven, the breakfast server is especially hospitable.
March 14, 2013
Rated 5 out of 5 by Dan15 Very professional personnel
We had 5 rooms and 15 people all arriving at different times. Everyone was experienced and attended to our needs in a professional and pleasant manner.
January 4, 2013
Rated 5 out of 5 by TruBlu10 wonderful of Tampa
This hotel is located downtown Tampa, it has the most beautiful night view of Tampa skyline and the Hillsborough River and Bay
May 27, 2014