Rated 5 out of 5 by RichardG This Hotel has great service
The staff is friendly and accommodating especially the front desk, lounge and breakfast restaurant. Steven, the breakfast server is especially hospitable.
March 14, 2013
Rated 5 out of 5 by Dan15 Very professional personnel
We had 5 rooms and 15 people all arriving at different times. Everyone was experienced and attended to our needs in a professional and pleasant manner.
January 4, 2013
Rated 5 out of 5 by MVTraveler Comfortable, Great Location!
The Westin is in a prime location with a gorgeous view of Downtown Tampa. Minutes away from great attractions and good food restaurants. Great choice!
October 23, 2012
Rated 5 out of 5 The staff here is great
Me and my future wife stayed here while we were getting married at the Florida Aquarium. The staff did everything they were asked by us and our guest.
March 3, 2013
Rated 5 out of 5 by nansi13 This Hotel Is Wonderful
From the moment you pull into the hotel... every need is taken care of!
Beautiful room, wonderful bedding, fabulous food... and exceptional service!
June 24, 2013
Rated 5 out of 5 by KenUNCD Great hotel
The hotel was close to the conference center and offered free coffee/tea/water and apples. I am very pleased with the Westin Tampa Harbour Island.
November 6, 2012
Rated 2 out of 5 by Michelle78 Under staffed
2 people working on a line of 20 check ins.
No safe in room.
No valet in the evening.
No mini bar. Waited 45 for a glass of wine to be delivered
March 7, 2013
Rated 4 out of 5 by zpi775 Convenient location at a decent rate
The hotel stay was a good, solid experience. Conveniently located to what I needed and the corporate rate was good vs. the other opportunities.
May 7, 2012
Rated 2 out of 5 by RD12345 review of Tampa Westin
This is a tired hotel both inside in the general public areas and outside around the grounds. Not up to the traditional Westin standards.
July 16, 2013
Rated 4 out of 5 by OnBusinessAgain In town on business
Stayed one night on business - this place will be great after the renovations are complete.
The great bed was really all I needed though.
February 17, 2013
Rated 2 out of 5 by Venom Decent but old.
Hotel is old and in need of a renovation. While the room rate was very good, other Westin properties in the area are a better choice.
June 25, 2012
Rated 5 out of 5 by Paul3009 Great location and view
We had a very nice stay. The staff was very helpful and since it was Christmas they did not act like they would rather be home even.
December 26, 2012
Rated 5 out of 5 by dra1 Great staff
They took care of us starting with parking when we arrived, all the way to printing out maps of recommend beaches wham we left.
September 8, 2013
Rated 4 out of 5 by Mfbjd Staff assistance
My stay was much better due the staff including Winnelle, Lauren, Ann, Jose, and all the front desk staff! They were awesome!
December 16, 2012
Rated 5 out of 5 by Allen The hotel staff is very accommodating.
There was a smell of garbage coming into the hallway outside our room from the stairwell.
The bath sink drains very slowly.
May 19, 2013
Rated 2 out of 5 by Mannyphs7374 I would not recommend this hotel until housekeeping and maintenance items are addressed and corrected
My wife and I stayed at the Harbour Island, Tampa Westin Hotel this past weekend, Aug. 9-11 for my 40 Yr. High School Reunion. It was a bad start from the beginning as our rooms were not available to us until after 5:30 pm. The next day, we had not received room service as of 5 pm, when we returned to our room to get ready for the Reunion Dinner. Housekeeping showed up at 6 as we were getting ready so they could not work on our room. We settled for fresh towels. So did many of my classmates on our floor. The bathroom sink and bathtub were heavily clogged and the water would not drain for an extended period of time, making it very uncomfortable and slippery in the tub. We did not call this in to maintenance as our time in the room was limited to showers and sleep. The next day, checkout, Housekkeping did manage to be there early morning, even with the Do Not Distrurb sign on the door, wanting to know our estimated checkout time. Wow!!!!! Therefore, next time we are in Tampa, while we enjoy the Harbour Island area, we will stay at another hotel instead. I am not one to complain, however, I owe it to future guests of your property. Thank you for listening and God Bless.
August 12, 2013
Rated 5 out of 5 by JoanT Quiet and comfortable
My room was quiet, clean and very comfortable, and had a great view of the city. The staff was friendly and helpful.
February 2, 2013
Rated 5 out of 5 by BillandMarianne Can't wait to return
Although my stay at Harbour Island was brief, I can't wait to return. The setting and service were outstanding!!!
December 5, 2012
Rated 4 out of 5 by redtracs10 the staff did an amazing job
we have never had such a wonderful experience with with staff concerned that we were getting our needs fulfilled.
January 21, 2013
Rated 4 out of 5 by PatF frequent business traveler
The staff was especially helpful, courteous, and provided me with a great experience at this hotel! Thank you.
March 24, 2013
Rated 5 out of 5 by Jack12 Very good Hotel
Staff was courteous, rooms are clean, and location is good. Only negative was the fitness center is cramped.
February 1, 2013
Rated 2 out of 5 by flyingoverhills Very disappointed
As a Starwood member, I have stayed at many Starwood resorts and each time have been very satisfied. This trip was different as many other reviews have stated. We arrived at 2pm, one hour earlier than check in time after 8 hours in the airport/flight. We were told that a room was ready however, as we requested a nice view, the room with a view would be ready at 3pm. The bar was right there so we gladly waited. At 3:20, we had not heard anything so I went to guest services and was told that the prior hotel personnel I had dealt with was incorrect, the hotel was oversold, and that I would never get a room with a view. Also, though I had asked for a kind bed, the only bed arrangement available was two doubles. We reluctantly took the two doubles which were slighly larger than twins but less than a full bed.
Sleeping well at night as the walls are terribly thin and the bed was very uncomfortable.
Carpets in hallways look stained and dirty. Some floors smell of mold.
Our room was fairly clean but the bathroom was rusty and the toilet paper roll was on the floor having fallen off the broken holder. Also, the hallways felt like 32 degrees as did the room.
The restaurant Jackson's which is attached to the hotel but not truly part of it is excellent! That was a true plus. Great cuisine with spectacular views!
None of these things make the hotel unbearable for sure, but when you are paying top dollar for a hotel and expecting top quality, this was highly disappointing. As another has said, I am also surprised, Starwood has put their name on this hotel.
March 30, 2014
Rated 5 out of 5 by Jawws Great hotel!
We had a great get-away at this property. All of the staff was very pleasant, professional and helpful.
August 12, 2013
Rated 5 out of 5 by FamilyTaggedAlong Accommodating Staff
Friendly informative check-in, helpful housekeeping staff, clean, comfortable room, convenient location
June 29, 2013
Rated 4 out of 5 by Gatorg37 Nice place to lay your head
Some of the associates have no sense of urgency. Many do not know what's available in the hotel itself.
December 7, 2012
Rated 4 out of 5 by Esmond2504045 The Hotel Has Great Food
Good hotel. Would nice if they added the Tennis Channel and MSNBC News Channel to their TV line up.
February 27, 2013
Rated 3 out of 5 by Platinum66 Elevator noise in room
As a "Platinum" member, an "upgrade" to a room next to a noisy elevator shaft is no upgrade at all.
February 21, 2013
Rated 5 out of 5 by MV28 Excellent stay
Wonderful location and the staff was kind and accomodating! Will definitely stay here again.
October 20, 2013
Rated 4 out of 5 by Matt1000 kids stuff
nice little bag of kids stuff for the kids - and practical too, not crayons and a coloring book
August 12, 2012
Rated 5 out of 5 by km123 always great
staff and hotel are always great. I stay there approx 15 times a year and never an issue!
June 2, 2012