Rated 4 out of 5 by OnBusinessAgain In town on business
Stayed one night on business - this place will be great after the renovations are complete.
The great bed was really all I needed though.
February 17, 2013
Rated 2 out of 5 by Venom Decent but old.
Hotel is old and in need of a renovation. While the room rate was very good, other Westin properties in the area are a better choice.
June 25, 2012
Rated 5 out of 5 by Paul3009 Great location and view
We had a very nice stay. The staff was very helpful and since it was Christmas they did not act like they would rather be home even.
December 26, 2012
Rated 5 out of 5 by dra1 Great staff
They took care of us starting with parking when we arrived, all the way to printing out maps of recommend beaches wham we left.
September 8, 2013
Rated 4 out of 5 by Mfbjd Staff assistance
My stay was much better due the staff including Winnelle, Lauren, Ann, Jose, and all the front desk staff! They were awesome!
December 16, 2012
Rated 5 out of 5 by Allen The hotel staff is very accommodating.
There was a smell of garbage coming into the hallway outside our room from the stairwell.
The bath sink drains very slowly.
May 19, 2013
Rated 2 out of 5 by Mannyphs7374 I would not recommend this hotel until housekeeping and maintenance items are addressed and corrected
My wife and I stayed at the Harbour Island, Tampa Westin Hotel this past weekend, Aug. 9-11 for my 40 Yr. High School Reunion. It was a bad start from the beginning as our rooms were not available to us until after 5:30 pm. The next day, we had not received room service as of 5 pm, when we returned to our room to get ready for the Reunion Dinner. Housekeeping showed up at 6 as we were getting ready so they could not work on our room. We settled for fresh towels. So did many of my classmates on our floor. The bathroom sink and bathtub were heavily clogged and the water would not drain for an extended period of time, making it very uncomfortable and slippery in the tub. We did not call this in to maintenance as our time in the room was limited to showers and sleep. The next day, checkout, Housekkeping did manage to be there early morning, even with the Do Not Distrurb sign on the door, wanting to know our estimated checkout time. Wow!!!!! Therefore, next time we are in Tampa, while we enjoy the Harbour Island area, we will stay at another hotel instead. I am not one to complain, however, I owe it to future guests of your property. Thank you for listening and God Bless.
August 12, 2013
Rated 5 out of 5 by JoanT Quiet and comfortable
My room was quiet, clean and very comfortable, and had a great view of the city. The staff was friendly and helpful.
February 2, 2013
Rated 5 out of 5 by BillandMarianne Can't wait to return
Although my stay at Harbour Island was brief, I can't wait to return. The setting and service were outstanding!!!
December 5, 2012
Rated 4 out of 5 by redtracs10 the staff did an amazing job
we have never had such a wonderful experience with with staff concerned that we were getting our needs fulfilled.
January 21, 2013
Rated 4 out of 5 by PatF frequent business traveler
The staff was especially helpful, courteous, and provided me with a great experience at this hotel! Thank you.
March 24, 2013
Rated 5 out of 5 by Jack12 Very good Hotel
Staff was courteous, rooms are clean, and location is good. Only negative was the fitness center is cramped.
February 1, 2013
Rated 5 out of 5 by Jawws Great hotel!
We had a great get-away at this property. All of the staff was very pleasant, professional and helpful.
August 12, 2013
Rated 5 out of 5 by MV28 Excellent stay
Wonderful location and the staff was kind and accomodating! Will definitely stay here again.
October 20, 2013
Rated 5 out of 5 by FamilyTaggedAlong Accommodating Staff
Friendly informative check-in, helpful housekeeping staff, clean, comfortable room, convenient location
June 29, 2013
Rated 4 out of 5 by Gatorg37 Nice place to lay your head
Some of the associates have no sense of urgency. Many do not know what's available in the hotel itself.
December 7, 2012
Rated 4 out of 5 by Esmond2504045 The Hotel Has Great Food
Good hotel. Would nice if they added the Tennis Channel and MSNBC News Channel to their TV line up.
February 27, 2013
Rated 3 out of 5 by Platinum66 Elevator noise in room
As a "Platinum" member, an "upgrade" to a room next to a noisy elevator shaft is no upgrade at all.
February 21, 2013
Rated 4 out of 5 by Matt1000 kids stuff
nice little bag of kids stuff for the kids - and practical too, not crayons and a coloring book
August 12, 2012
Rated 5 out of 5 by TedJo Great features Classy
Fantastic, great Service and so clean! Love it here!
December 5, 2013
Rated 5 out of 5 by RC7777 Very nice for business meeting
Great experience for our company conference. Staff was helpful and flexible.
October 24, 2013
Rated 5 out of 5 by km123 always great
staff and hotel are always great. I stay there approx 15 times a year and never an issue!
June 2, 2012
Rated 4 out of 5 by Pierre56 Nice Place to Stay
Very convenient to Tampa Convention Center. Loved the complimentary apples in the lobby.
June 11, 2012
Rated 3 out of 5 by Rippem Does not honor SPG program
Reserved a Corner Suite on SPG. At check-in mentioned we were Gold Members and asked what was available. Under the new plan rules an enhanced room should be offered. The best the front desk could do is a room on the lowest floor with a direct view of the roof and air conditioners.
Worth mentioning there were corner suites with city/harbor views, executive suites and luxury suites available for the duration of our stay (we checked). Also not offered the New welcome gift at check in.
Hotel location is convenient if you plan on visiting Convention Center or Forum. Aside from the center and forum not much else to do. Not for a family vacation.
The hotel and room furnishings are a little tired but clean and well maintained. Bathtub drain beyond clogged, fine if you want a bath, not so good for a shower (unless you want to soak your feet and ankles).
Pool is small and very crowded during our stay. On more than one occasion no chairs or lounges were available.
Would recommend the restaurant, 725 South. The food and service was good. The hotel staff are polite and helpful. Also if you want a change of menu there are other decent offerings within walking distance. Selection for breakfast buffet limited.
May 19, 2013
Rated 5 out of 5 by Tee571 This was great hotel for my business meeting
This was a great hotel for me to land my business deal. Excellent ambiance and service
August 14, 2012
Rated 5 out of 5 by Geezie Very friendly and helpful.
My husband was at TGH and they were very helpful getting me to and from the hospital.
June 20, 2013
Rated 1 out of 5 by jakeSanFran tired hotel
this hotel needs serious updating. carpets are dirty, fitness ceter is gross.
May 5, 2012
Rated 4 out of 5 by KaceyN The manager went above and beyond to make our stay special.
We recently attended my neice's wedding in Tampa and I used my points to get a room for my family as well as my neice and her husband on their wedding night. The rest of my family stayed at the Westin, as well. There was a lot of details with the wedding rehearsal earlier in the day, my mom having her dog, my toddler needing a nap, and my neice getting married. Claudio spoke with my sister and myself several times over the phone to make sure our rooms were ready very early, so that the dog could get in and the baby could get a nap while the rest of us were at the rehearsal prior to the wedding. He upgraded our rooms: my neice and her husband got an 1800 sq foot suite and we got a corner room with a closed partition, so the baby could sleep easier, as well as my older two children. The next morning I went for a run and Claudio made sure there was a cold bottle of water waiting with the valets. The Westin Harbour Island is not the fanciest Starwood resort I've stayed in, but Claudio and the staff did more than anyone ever has to make our stay go smoothly. My whole family was pleased and impressed and my neice was happy and content on her wedding day! Above and beyond would be how I describe our experience.
September 5, 2012
Rated 5 out of 5 by DrJimSr this is a great hotel
Would not hesitate to stay at the Westin
This is my favorite hotel in Tampa
November 20, 2012
Rated 5 out of 5 by GtrHorn Bon Jovi
The hotel was great within walking distance to the Tampa Bay Times Forum.
March 3, 2013