The Westin Orlando Universal Boulevard

  • 9501 Universal Boulevard,
  • Orlando,
  • Florida
  • 32819
  • United States
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Rated 4.3 out of 5 by 356 reviewers.
Rated 5 out of 5 by great people The hotel is wonderful, just as I have come to expect, but the staff put it over the top, from the valet to front desk everyone was helpful July 17, 2014
Rated 5 out of 5 by Comfort & Cleanness Excellent accomodations and very clean! July 7, 2014
Rated 4 out of 5 by Great Stay We had a wonderful two bedroom suite and the kitchen was fully stocked. July 5, 2014
Rated 4 out of 5 by Great BUT...... This is a beautiful hotel and it's relatively new. My problems with this hotel were the additional fees for parking and wifi. Wifi was about $11 a day if you wanted to stay in the room or if you opted you could go do to their business center on the lobby level. Valet parking was $20 a day and self parking was $12 a day....ridiculous if you ask me. Self parking should be free, now if you want to valet that's fine anything else should be complimentary. The parking garage was also too far, it was not connected to the hotel with a skyway or common floor. In order to get into the hotel from the garage, you have to go down to the first floor of the garage and walk to the side doors of the lobby....huge hassle. This hotel does make up for it in the decor and aesthetics. I love the white tea scent that infuses the lobby, it made me feel good every time I returned to the hotel! January 25, 2012
Rated 5 out of 5 by The service at this hotel is amazing! Just finished a 5 night stay at your hotel. From the minute I checked in, I felt welcomed. All of the staff went above and beyond to provide friendly and courteous service. The front desk staff was amazing at check-in and helped me several times throughout my stay. I have stayed there two other times and the service was the same - amazing! Keep up the great work! June 30, 2014
Rated 5 out of 5 by Great Staff, Great Westin Checked in on a Wednesday night. Utilized self-parking -- the garage is an easy, short covered walk to the hotel, and costs $13 per night. Was upgraded at checking to a two bedroom king suite (as a Platinum), a pleasant surprise. I have found this hotel usually provides upgrades and does a fine job recognizing Starwood Status. Diner ordered through room service was delivered expeditiously, and the food was quite good. The room, beds, bathrooms are all comfortable and typical Westin. My only nit is that the HVAC system worked very well in the kitchen and living room, but less so in the two bedrooms. Final bill was emailed as requested and was 100% accurate. November 16, 2012
Rated 4 out of 5 by Westin Review This hotel is mainly for business travelers. I brought my family along to a conference I attended at the Westin, thinking there would be things they could do while I attended the conference. The only thing available for them was swimming in the pool (which was a very nice pool). There are no restaurants, shopping or entertainment opportunities in the immediate vicinity of this hotel and you must take a taxi to go anywhere else. Nothing within walking distance. June 27, 2014
Rated 5 out of 5 by Perfect Getaway Wonderful place to stay. Would highly recommend. June 30, 2014
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