Rated 4 out of 5 by BubbaChubba Great family vaca - met and exceeded expectations
Omar (OMAR!) - Ethan - Simon - Fran - Regina and so many other kind people - THANK YOU!
Our family of five from Boston stayed during the April break and had a wonderful visit. The Westin is extremely reliable - albeit corporate/American in feel. That just means the service is prompt (like, call for something and they arrive immediately!), everything is clean, and servers go out of their way to help. I'd say any grumpiness experienced - which happens everywhere, I've been to many beach destinations - is well below normal.
Beach was excellent (modest wind is a relief, and totally normal, not sure about any griping), there is seaweed (hello, it's an ocean!) but mostly on the left side. Drinks at your chair, great water, what's not to like?
Restaurants are fine. We were there 7 days and, as they recommend, you'll want to eat out much of the time. This is very easy to do. We went to the French side two nights (Le Shambala might be the best restaurant in the Caribbean!) and to the close area (Oyster Bay) many nights - Mr. Busby's is the best mix of food and surroundings. Cab is $15 one way for 1/4 mile, so we just walked.
Yes, there are folks trying to sell timeshares, but I cannot get over the big deal some reviewers are making of this. First, the timeshare office is busy, so they are obviously good at it and selling something people are interested in. Second, the office is between the hotel proper and the front desk desk, so we didn't pass by too much. Last, when asked, I smiled and said "No thanks!" and that was that.
This is what we wanted in a beach vacation - easy transfers, direct flight (Jet Blue), good cost (btw, take the upgrade to Oceanfront, ask to FACE the ocean!), very comfortable, excellent beach and pool, solid food, a lot of choices, great service. Could stand to have more of an "island" feel, but then "island feel" is often a euphemism for "slow and mediocre service" which this place is not!
May 20, 2015
Rated 4 out of 5 by MLS19 Business & Pleasure
Seven nights, three on business, four for vacation.....started off a little wavy like the surf at the beach and although it took a little time to settle everything it ended quite well. Actually better than quite well because Dane and Jean at the beach and pool, Shawn M in the dining room/kitchen and Sandy T, the assistant front desk manager make you feel like you're the only guest at the resort when they communicate with you.
Although I would not return, it is only because when we go on vacation, we try a new place every time; however, it we were to ever repeat a destination, the people make this property a sure bet.
My advise, wait in line to be served by Sandy, Dane, Shawn and Jean and you will not regret the time spent...
April 27, 2015
Rated 5 out of 5 by sharrick Superior and friendly service destination
Can't wait to return next year. The staff is over the top couteous and friendly. Everyone has a positive and helpful attitude. Conversations with many of the staff people revealled a genuine friendly nature. The wonderful staff made this the best vacation I have experienced.
You will be approached about joining the Dawn Beach Club and owning a timeshare no matter where you go on the island. My answer was to buy two weeks so I can say I am an owner already. This was our second trip to the island and included numerous restaurants. The Ocean restaurant at the Westin serves an awesome jalepeno, pink ginger, and orange marmalade for perfectly cooked cornmeal battered shrimp. We had this twice and hope it stays on the menu for next year. The best prepared shrimp versus four other restaurants where we had shrimp.
There are signs of wear at the Westin complex. The proximity to salt water and warm temperatures for a daily assault on wood, metal, stone, and paint is apparent not only here but all over the island. We did observe some maintenance activity which was executed to be the least obtrusive to the guests as possible.
April 25, 2015
Rated 4 out of 5 by DrewP Nice Hotel
The hotel is nice. On a quiet part of the island, but that's exactly what I wanted. Also, Sandra at the front desk was a great help in getting me a room that met my needs.
April 6, 2015
Rated 5 out of 5 by Rback55 A good trip
Our family just stayed a week at the West Dawn Beach. We had a great experience. The staff was the best I have ever encountered at even the finest of resorts. The facilities were as expected. The beach was great and clean. The water and wave action perfect. Rent a cabana as the sun is brutal after a couple of hours. I can't imagine what more one would need. We used taxi's to and from the hotel as well as on daily excursions. I can't see the need to rent a car. What a hassle that would be and one can't see anything while negotiating the narrow roads. The taxis we used were all clean and the drivers were friendly. Yes, we ate at Ocean's daily and also at the resort just to the north. Everyone needs to go to Daniel's for the 5 lb Grilled Lobster served at your beachside table. Can't get that just anywhere.
We intend to return soon.
March 27, 2015
Rated 3 out of 5 by StoopsHall It is what it is, a hotel
The Westin Dawn Beach is just a hotel, not a "Resort" as billed. Be leary of the "ocean front" rooms, some are truly ocean front and are nice. We paid for an Ocean Front room, but our room was more of a pool view with view of the ocean. When we questioned the desk & expressed disappointment, not much was done to rectify the situation. Seemed they almost chuckled as they knew we did not have any options. We(our friends included) were offered a two bedroom option in the time share.
Our friends did receive an Ocean Front room which was nice. Beach staff was nice, but not overly visible. Went to Pinel Island one day, should have gone daily. Left the hotel to dine nightly, wise choice. Contacted SPG upon our return and very disappointed with their lack of response. Basically the same as the hotel.
Would not recommend for a long weekend getaway.
March 23, 2015
Rated 3 out of 5 by Direne Nice hotel but watch for a few items
nice hotel but you need to rent a car as it is off the beaten path. there is also NO SHADE at the pool so you are in the blazing sun. the hotel needs some umbrellas. the restaurants are OK but after a few days very boring. they do not have casual coffee service or a place to get a quick muffin so every day you need to order room service or eat in the same restaurant. the spa was very good but very expensive and no deals or packages. the hotel managemnt is visible and willing to listen but after many of the same reviews nothing seems to change. the timeshare people are ready to pounce as you drive up to the hotel and this should be stopped as they are very annoying.
February 25, 2015
Rated 5 out of 5 by klaus43 detailed attention on single services
I was with my wife at Westin sint marteen for 9 nights feb 10 feb 19
we had great time.
because we always find the right place-space to do what we wanted to do.
February 25, 2015