Rated 3 out of 5 by Becky Good and Bad
The Dawn Beach Resort and Spa is a great resort on one hand, but disappointing on the other. We stayed in a "three" bedroom Westin Suite. The third bedroom was a sofa bed and took up the whole room when pulled out to make the bed. The suite itself was nice. The icemaker in the freezer didn't work and the freezer didn't freeze so every day we had to go get ice in the hotel. A kitchen cabinet door fell off its hinges. Anything metal (light fixtures, towel racks, etc) were rusted. There were no activities, no welcome party, no happy hour - NEVER have experienced that before.
December 22, 2011
Rated 4 out of 5 by June56 This hotel has some special help!
First arriving to St. Maarten the second week in May it was pouring rain. Probably not a good start. We were optimistic, which worked out. It cleared up and was beautiful the whole time. The grounds were kept well and being the end of high season it was perfect. We did not have to worry about where to sit and enjoy the pool or the beach. The help at the pool was friendly and helpful. They happen to be filming for a brochure for SPG so we were moved a few times, but the manager Christian came and sat down and talked to us and explained the situation and made our stay at the pool and beach wonderful. He went out of his way to treat us as if we were VIP's. His recommendations on dining at the hotel restaurant was as good or better than the restaurants in town. Kudos to the Westin for having such a great manager in St. Maarten. This definitely is a place we will recommend to others and to say Hi to Christian for us! We recommend visiting in May also.
June 7, 2013
Rated 2 out of 5 by Goldenjet To be forthright the facility looks tired and is in need of remodeling.
The beach front is well maintained and staff were out each morning cleaning and raking the area. The pool is good condition and kept very clean.
If you are not going to this resort on an all-inclusive package be wary for they nickel and dime you for everything. In the morning the buffet breakfast was $22 per person regardless of what you wanted. If you did not have access to an automobile you were basically at the hotels mercy. Each morning I was charged for a cup of coffee when you would think it would be complimentary.
My family stayed on the first floor and we were very disappointed with conditions of the hotel. The carpet outside our room was terribly stained, pulled, and shoddy. Along with the carpet looking bad the ice machine on our floor was not operational and it was obvious that it had not been for a long time. Finally, and most distributing, was wild life inside the hotel. Lizards are one thing but roaches are something completely different. One morning in a heavily travel area outside our room a brown roach sat for at least three hours. What made matters worse was that I observed staff from the hotel walking right past the bug and basically did nothing about it until I mentioned it. Needless to say we checked every parcel of clothing and suit case for uninvited guest prior to packing up and leaving the resort.
April 29, 2012
Rated 4 out of 5 by Mochaberri Good and Bad
I recently visited this hotel and I enjoyed myself. For the most part the staff was friendly and meet all my needs. Sharon at the front desk is amazing!!! The downside is that upon checking in I was informed that there was a $20 a day mandatory fee which I felt should have been included as part of my payment when I booked the trip through Expedia especially if its mandatory.
The other downside is that if you rent a cabana during off season the cost is $58; on season its about $115 - that seems to be a bit overpriced.
June 19, 2012
Rated 5 out of 5 by Bleedblue Beautiful Resort
My wife and I recently stayed at the Westin in St. Maarten and we were very pleased with everything. The staff was very helpful with our questions and the service was quick and pleasant. The rooms are very spacious and the resort is very clean throughout.. Everyone was extremely pleasant and the breakfast buffet was great...especially the Sunday Brunch which was voted the best on the island. I would definitely recommend this resort to everyone. It was a fabulous vacation!
November 9, 2012
Rated 5 out of 5 by PartyofEight Great Resort
I was recently at this property in October 2012. We were a group of eight, and we all thought the resort was beautiful, breathtaking and picturesque. The entire staff (front desk, room attendants, in-room dining, concierge, restaurant staff, pool staff, etc.) was very accommodating, the food was amazing, the chefs at the breakfast buffet were always pleasant and personable. Want to give a shout out to Nadine a bartender at this property, she was always pleasant and went above and beyond to meet our expectations. She truly is an asset to this resort.
We went during "off season" and I was a little disappointed that the hotel did not have much of nightlife in the evenings, if you are looking for a dancing and music, you will have to leave the resort. The resort is a little remote from other areas of the island you need to travel to get to places. We were fortunate enough because our group met Nelson (three cheers to Nelson) a taxi driver who was there for us to transport us back and forth to our destinations during our stay on the island. Overall, the trip was excellent and would recommend this resort to family and friends a great place to escape to relax and rejuvenate.
October 26, 2012
Rated 5 out of 5 by HappyTraveler Wonderful Stay!
We stayed at The Westin Dawn Beach for a week in Feb 2013 & it was beautiful! We have traveled many places and stayed at wonderful hotels (all 4 or 5 star) and this was one of our favorites.
The beach was very large with plenty of chairs, cabanas were available for rent, & the pool was beautiful. The rooms were very nice, large bathroom with large glass shower & separate tub. We were upgraded to an Ocean Front room & sat on the patio at night listening to the ocean & looking up at the stars. The Casino was fun. We played Blackjack and I learned to play Craps. Sometimes it was pretty empty, but on 3 of the nights there was a little crowd around those tables. (My husband is animated when he plays Craps & sometimes draws the crowd) :) The food was good, yes the breakfast buffet was pricey - but aren't all at vacation spots? You can order from a menu for a cheaper price but one look at the buffet & it will be hard to pass up. We ate at both restaurants and the pool bar. I was happy that the pool bar had healthy options & not just the standard burgers. The most expensive restaurant (only open at night) was not much better than the one that is open all day. So my advice is, save your money.
We rented a car, & after much research, paid for full coverage insurance. That put my mind at ease, but luckily we had no incidents. We were happy to have the car & ventured out 3 days. We shopped on Front Street & rented Segways (fun). But our most favorite outing, Sunset Beach! Watching the planes come in (most planes come in between 2 & 3:30).
We had a couples massage, mine was great but husband said his was "ok." Another girl in the locker room said it was the best massage she ever had. So, as with most things, it's kinda luck of the draw on the massage therapist. I worked out in the gym, it had free weights and about 5 or 6 cardio machines, towels, water, yoga mat, etc. I was happy with it - the goal was to work off the extra calories from all the fruity drinks. ;)
Our luggage arrived the next day. This is not uncommon - we learned!! So, pack 2 - 3 days worth of clothes in your carry-on. Luckily, I had a swimsuit, a dress, & a few other necessities in my carry on so it did not dampen my mood. Another couple was not so lucky. They had no bags for 2 days & had to spend a lot of money at the hotel gift shop for needed items.
I read all the reviews before I booked the trip & am very happy that people who loved the trip took time to write a review. I saw a few lizards outside but no animals inside, & certainly no roaches. Yes, when you drive up you see a concrete building. The beautiful side faces the water, just as most homes along the coast of the U.S.
We are already talking about returning! I hope that if you decide to go here, you have a wonderful time too! :)
March 4, 2013
Rated 5 out of 5 by Beachbunny November in St. Maarten
Exceptionally friendly and professional staff.
Good food and quality in the restaurants.
Beautifully clean pool areas. Would highly reccomend this resort. Even the taxi drivers were good !
November 9, 2011