Rated 2 out of 5 by Pomama06 Westin Dawn Beach Resort and Spa Food
The amenities at the Westin were average but that is what I expect for an island retreat. The food was absolutely horrible!!! I came on vacation Sunday May 22, 2016 with the expectation of never having to leave the hotel. I had all the amenities right there. After the first day at the hotel my plans quickly changed. I spent over $100 for lunch and dinner. I do not have a problem spending that kind of money per day if the food is good. It was absolutely horrible. Spicy is just a word they use...the steak I ordered for dinner was like shoe leather yet it cost over $35. When I complained to the waitress and only ate two bites she said no problem and promptly bought me the ticket. The very next day I rented a car and never ate at the Westin again. I imagine anyone who tried the food once did the same as I. The vegetables were very bland as if they had just been thrown in water and thats it. The dining experience is 50% of the trip for me and I will never vacation at the Westin in St Marteen again. If you will review my account activity you will see that I am a loyal Westin customer. This has to be my worst experience with Westin thus far. Please have the executives of Westin go to this location and eat the food. I guarantee you won't come back either. I was very disappointed as my vacations are few and far in between. Bad food can really ruin a vacation.
May 25, 2016
Rated 4 out of 5 by coco5115 Very Pleasant Stay for the Most Part
This is a very beautiful resort and a good value. The staff was very helpful at all times--with nearby restaurants and car rentals and with small requests for the room like slippers. I loved the beach, powdery white sand, and the water, a very clear turquoise. The ocean was a little strong to swim in but I enjoyed cooling off in it. There were always umbrellas next to my beach chaise the drinks and food at the outdoor bar were very good. The Wi-Fi was not working--so if you are there on business this might be a problem--but I did not give a fig about that when I was there. The only thing that I found odd was when a family walked on the beach and was going to put their towels and totes down, the security officer of the Westin told them to go (to the far ends of the beach) because they were not guests. I am sure that the beach is public and the Westin does not have the right to kick people off of it, unless they are causing a distubance, which this family was not doing. The security officer seemed over zealous in his authority to make people leave. This did not seem right to me. He said it had to do with liaibitly, but I don't think this is true.
May 14, 2016
Rated 4 out of 5 by Silverla44 Great for A Day Pass
We (3 adults - 2 young children) were on a cruise and learned that there would be 5 ships in port that day. As it was not our first time in St. Maarten, we bought a Day Pass for the Westin to avoid the crowds at the "tourist" locations. The facilities were great and lunch by the pool was sandwiches, chips, and fruit - perfectly acceptable and the kids loved it. And, its full of iguanas!
The beach is very nice as are the pools although they could use more shaded areas. The room is lovely and comfortable. It was a good alternative for us and we thoroughly enjoyed it.
April 20, 2016
Rated 3 out of 5 by GabrielDP Average
Internet service was an issue for the first several nights and continued to be unreliable for the rest of the stay despite reporting it to the staff. Although pool opens at 7 am, the staff was cleaning the pool until 10 am using a vacuum cleaner like device with a long tube crossing the entire pool.
March 31, 2016
Rated 4 out of 5 by Sheher50 Wonderful pre-holiday getaway
I had a truly wonderful experience at the Westin Dawn Beach. It started before I even arrived... Fran, the Concierge, worked tirelessly with me to plan an amazing visit. She is worth the weight of all the staff in gold! The restaurant staff was equally amazing lead by their personable, charismatic, extremely talented leader / manager whose name I cannot remember but whose face and kindness I will never ever forget.
There was only one snafu, the room was not cleaned one day which made us late to dinner, but Fran fixed that too by rearranging the dinner reservation. I called management but they never returned my call. Other than the hotel manager, I love the working staff at this location! They are extremely attentive. Hotel was clean and beach and pool are beautiful.
March 28, 2016
Rated 5 out of 5 by DougO Excellant location, engaged staff, and top notch platinum recongnition
We had a wonderful experience. The location is beautiful. Tayib greeted us at the front desk and went out of his way to make our trip special. The welcome gift the first night was very well received. Thank you! Their special treatment and recognition for Platinum members was much better than the majority of the locations I have visited. A suite upgrade, complimentary breakfast buffet (w/omelet station) and special gift the first night is difficult to top. Tayib also called a few times during our time there to check if we needed anything and to ensure we were enjoying our stay. The staff manning the outdoor pool bar were very pleasant and friendly. We also would like to thank the staff at the concierge desk, as they were very helpful arranging dining reservations and excursions during our trip. Great Job Everyone!
March 21, 2016
Rated 5 out of 5 by Angel2745 Great Vacations
f you are looking to rest on a calm a beautiful place, this is the best option. The staff was great, specially Omar (the reception guy). They were very friendly and helpful. It is not an all inclusive resort, so you have to pay for everything. The pool was nice and the view awesome, just right to the ocean. If you want to go shopping or hang out to some places I recommend to rent a car because the hotel its about 20 minutes from Philipsburg.
March 16, 2016
Rated 5 out of 5 by PJR69 5 nights at Dawn Beach
Expansive resort with a wonderful beach and pool area with food & drink. Outstanding staff who are totally responsive to one's needs and so appreciative of our presence. Very relaxing vacation.
February 21, 2016