Rated 5 out of 5 by Flyingtailor Feb 1st review
I have not left a review for this hotel in 6 months and have stayed here at least 10 times. Love this hotel for all the reasons I have stated before great staff there own shuttle. My home away from home.
February 4, 2014
Rated 5 out of 5 by GaryUSA Staff Could Not Have Been More Helpful
I recently stayed at the Westin Bristol Place in connection with a business conference. To me, the professionalism and helpfulness of the hotel staff makes or breaks a stay, and in this instance, from the moment I arrived to the moment I departed, the staff went the extra mile. On a separate note, the conference food was unexpectedly good.
January 30, 2014
Rated 5 out of 5 by Jimmy A great stay (June 10th)
Got upgraded to a nice size suite.
The food is very good. Best fish and chip I ever have had. Breakfast is very good and service is very prompt, great for rush in the morning.
Check-in and check-out processes are very fast and courteous.
Airport shuttle very timely.
June 14, 2012
Rated 2 out of 5 by HLAO Room Temperature too Warm
Stayed 4 Nights in Your Hotel. My Room got Warmer and Warmer on Days 2, 3 and 4. Complained to Front Desk. Maintenance said AC was Not Operating at this Time. Please use the Electric Fan?!.
February 8, 2014
Rated 2 out of 5 by Fashiongirl In need of repairs...
Staying on the 2nd floor, feel like I might be staying in a 2* as it's in need of cleaning and repairs. The hallway is tired and scuffed and not up to Starwood or Westin standards. I am quite surprised actually. Floods due to broken pipes re cold weather with major floods in the lobby and public areas. Restaurant cold, had to leave my dinner (it was cold too)..buffet at breakfast cold. Huge bins to capture water were unloaded across from me so noisy at night. Just not a good time to stay here. I will come back when they renovate. Mgr was apologetic and I understand they can't help somethings but I'm paying top $ for a cold wet hotel. I was offered a free breakfast but I'm just plain .. cold on this place.
January 29, 2014
Rated 1 out of 5 by Heather45 Too Hot
Our room was extremely hot. The thermostats can only provide heat in the winter. Our room at one point was 80 degrees! I called the front desk and said there was nothing they could do about it. We asked for another fan to be brought up. We opened the room door and blew the nice cool air from the hallway into our room for over an hour to make it more comfortable. This is unacceptable for this caliber of a hotel. Another disappointment, there are no washrooms by the pool. You need to go back to your room to use the facilities. Not good for parents with small children. No hot tub either. Not that you need it when you have a sauna for a room!
January 18, 2014
Rated 5 out of 5 by finner01 great service
The beds as is always the case were great. The check in experience was good also. I left early the next morning but getting a cab was not a issue. Very good experience all around.
August 24, 2012
Rated 5 out of 5 by shelju stay and fly
Exceptional service to and from the airport.
Staff were friendly and helpful.
The beds are extremely comfortable.
On site restaurant very good.
Great place to stop over if flying to or from Pearson Intl. Airport.
Would definitely stay again.
January 15, 2014