Rated 4 out of 5 by Nat75 Comfortable....
I always love staying with Westin because of the cleanliness of the hotel as well as the comfort of the beds. I wish that wifi was included in the price of the stay and that the workout facility provided the cold towels like other locations do. My room unfortunately had a problem with the cooling system and the desk staff did not hesitate to offer me a new room. The fan in the new room was quiet but wasnt really cooling the room down. I think some overall maintenance is needed with the heating and cooling system at this hotel. The staff is always friendly and I love the special touches of complimentary apples and the freshing fruit infused water. Thank you.
May 12, 2013
Rated 2 out of 5 by Brett33 Room was disgusting! Not up to the usual westin standards
Stayed here for one night while connecting between flights and was definitely not impressed.
The lobby of the hotel is beautiful and looks like a typical Westin but that's where it ends. Got off the elevator and was absolutely disgusted by the filth in the hallway.
Room wasn't much better and the cleaning staff must have spent less than 5 minutes in there. The worst thing I saw was the obviously used towels that were hanging in our bathroom. One was covered in fresh toothpaste and another had been used by someone to blow their nose!
May 8, 2013
Rated 5 out of 5 by MichT80 Great hotel for anyone in the Toronto Area
I recently stayed at The Westlin Hotel for a work conference seminar. I thought the hotel was beautifully set up, and it was great how pleaseant the staff was when I arrived. The complimentary refreshment stand, was a special touch.
While at the conference, we were treated to hotel meals for breakfast and lunch. Both meals were above my expectations. The serving staff was very pleasant.
Parking wasn't a problem, there is plenty of parking. But had there been no parking, the parking lot across the street would have been acceptable.
Considering that the airport is near, the sounds of the airplanes passing over wasn't as noisy as expected.
Overall, my stay at the hotel was great. I would have to say that the room was a bit warm and I had to set the temp to a cooler setting to sleep better. However, they do have a fan provided in the room. So that helped alot.
April 25, 2013
Rated 2 out of 5 by georgemd Unpleasant Stay
Not at all what I expected of a westin . The hotel rooms were in poo shape and no WIFI included as well as charging for parkingrg
May 12, 2013
Rated 3 out of 5 by SPG1 Needs a renovation
On the plus side, the hotel is clean and convenient to the airport with very friendly staff and great platinum recognition; on the downside, renovations are needed as the rooms are starting to look worn and dated.
May 9, 2013
Rated 5 out of 5 by Thomas special hotel, nice hotel
swimming pool and gym center, i like it.
nice room . but i hope the plicy for cleaning room should be clear.
April 22, 2013
Rated 5 out of 5 by DCTravelHound a superior hotel just minutes from YYZ
i had my first stay at this property and was very impressed. i had booked a 0630 flight out of Pearson, and thus wanted to stay somewhere close to the airport with a shuttle so i could get as much sleep as possible.
the hotel may be an older property but is well maintained. as a platinum guest i was upgraded to a deluxe room - slightly larger with a nice couch/sitting area. the room was quiet even though i saw the planes landing at Pearson from my room.
standard westin comfortable bed and shower - something i really appreciate.
as mentioned previously, it is a short shuttle ride to Pearson - quick and easy. overall, a great value right by the airport - i definitely will be back.
(a note about the temperature issues - i was skeptical about staying at this hotel based on other comments about the heating system (i like my rooms cold) - there was a very nice, thorough note in the room from the manager explaining that the hotel was still on winter/spring temperature and the steps to take in order to cool the room (which ironically is to switch the unit off). it was a great touch that there was a fan in the room, and i remained cool enough throughout the night.)
April 1, 2013
Rated 5 out of 5 by Jimmy A great stay (June 10th)
Got upgraded to a nice size suite.
The food is very good. Best fish and chip I ever have had. Breakfast is very good and service is very prompt, great for rush in the morning.
Check-in and check-out processes are very fast and courteous.
Airport shuttle very timely.
June 14, 2012