Rated 1 out of 5 The hotel was not at the Westin stander
The hotel lobby is old and the chairs and sofa at the bar are past due and not to clean. The lobby need a refresh. The worst of my stay is the hotel sutch down the AC. My room was at 24 C constantly. Sunday morning. I ask to change room with a window you can open no problem , I reserved it for you sais the ladies at the front desk and I told her I will be back at 10 pm. when I came back at 9pm after my meetings , no room available (king or queenand no intention to satisfy me?
I was very desapointed and you can imaging the sleep I had at 24 C.
March 4, 2014
Rated 5 out of 5 by BoomerMom Best value in Toronto Airport Vicinity
Excellent place to stay in airport area. Well equipped, clean and gracious staff. Very good value.
March 7, 2014
Rated 5 out of 5 by Flyingtailor Feb 1st review
I have not left a review for this hotel in 6 months and have stayed here at least 10 times. Love this hotel for all the reasons I have stated before great staff there own shuttle. My home away from home.
February 4, 2014
Rated 5 out of 5 by GaryUSA Staff Could Not Have Been More Helpful
I recently stayed at the Westin Bristol Place in connection with a business conference. To me, the professionalism and helpfulness of the hotel staff makes or breaks a stay, and in this instance, from the moment I arrived to the moment I departed, the staff went the extra mile. On a separate note, the conference food was unexpectedly good.
January 30, 2014
Rated 5 out of 5 by Jimmy A great stay (June 10th)
Got upgraded to a nice size suite.
The food is very good. Best fish and chip I ever have had. Breakfast is very good and service is very prompt, great for rush in the morning.
Check-in and check-out processes are very fast and courteous.
Airport shuttle very timely.
June 14, 2012
Rated 5 out of 5 by finner01 great service
The beds as is always the case were great. The check in experience was good also. I left early the next morning but getting a cab was not a issue. Very good experience all around.
August 24, 2012
Rated 5 out of 5 by ladiesman860 This hotel was beautiful
Staff was very friendly at the front desk.
August 21, 2012
Rated 2 out of 5 by Fashiongirl In need of repairs...
Staying on the 2nd floor, feel like I might be staying in a 2* as it's in need of cleaning and repairs. The hallway is tired and scuffed and not up to Starwood or Westin standards. I am quite surprised actually. Floods due to broken pipes re cold weather with major floods in the lobby and public areas. Restaurant cold, had to leave my dinner (it was cold too)..buffet at breakfast cold. Huge bins to capture water were unloaded across from me so noisy at night. Just not a good time to stay here. I will come back when they renovate. Mgr was apologetic and I understand they can't help somethings but I'm paying top $ for a cold wet hotel. I was offered a free breakfast but I'm just plain .. cold on this place.
January 29, 2014