The Westin Key West Resort & Marina

  • 245 Front Street
  • Key West,
  • Florida
  • 33040
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years of age or older to reserve a guest room. We request that minors be accompanied by an adult.

Rated 4 out of 5 by 589 reviewers.
Rated 4 out of 5 by 4 of july stay the wall air conditioner was very loud and did not let us sleep well. the handheld phone battery did not work for more than 1 minute without turning off. Room 259 July 8, 2013
Rated 5 out of 5 by January 2013 stay Had a wonderful room overlooking the marina. The hotel has the best location in Key West! Make sure you see "The Cat Man" show on Mallory Square right after sunset. February 7, 2013
Rated 4 out of 5 by This hotel has great features Very clean and well groomed hotel. Great location and within walking distance to Duval St and Marina excursions. December 27, 2013
Rated 4 out of 5 by There is something lacking at the front desk I think the front desk could have been more attentive to the needs of their guests, especially a platinum member who couldn't get upgraded,(that's understandable), couldn't use the $10 minibar gift, as there was none and it was disallowed in the gift shop,,,apparently could only be used by room service(not explained till later, and could not get a 12-1 Pm checkout after an in house charge for a fish charter that ended at 12..request to shower before checkout. When I called again in the morning I was given the a 12:30 checkout which was great. The hotel was great, location fantastic, access to their Marina was extremely convenient, the bistro 245 excellent food, service and price. We just fell that the fornt desk fell short as they boasted 56 Platinum members checked in and later over 100 checked in, which tied their hands to accommodate any favors. We almost canceled the fishing trip until the platinum desk (tel.) suggessted we could shower in the health club,,we didn't know they had one,, but we got the late checkout as it turned out. Otherwise high praise for all the staff from concierge to housekeeping to food service. November 29, 2011
Rated 5 out of 5 by Great Experience! They were able to accommodate us at the last minute, and even though they were extremely busy, they made us feel like we were the only thing important to them! July 28, 2013
Rated 5 out of 5 by best location in Keys Wonderful facility on the water. Service was excellent. They even served fruit kabobs while I was by the pool. Food was cooked to perfection. Highly recommend. January 30, 2012
Rated 5 out of 5 by Birthday Celebration Had a wonderful stay with my daughter for my birthday! The hotel provided a special treat in our room upon arrival. Very thoughtful. Plan on coming back soon! December 13, 2012
Rated 5 out of 5 by Great hotel! Love the hotel & location. My room was nice but I was given a handicap assesibility room that was a little uncomfortable for me. The bed however is AMAZING! January 15, 2013
Rated 4 out of 5 by Great Enjoyed our stay. Great location great staff. The bed was very hard and needs a gel type mattress cover. December 24, 2013
Rated 3 out of 5 by Mixed Very good location. Second room smelled like dog. 35th anniversry. Was suppose to be ocen front not harbor view. Maid service was not at requested time. April 30, 2013
Rated 4 out of 5 by lousy room As a Platinum member with my wife I had a room that looked into a tree and below had huge plastic containers that were being loaded all day with laundry July 25, 2012
Rated 5 out of 5 by Best location We go to Key West 3 times a year and ALWAYS stay at the Westin. It is the best location - close enough to everything but far enough away from the noise. November 4, 2012
Rated 2 out of 5 by family vacation the room was outdated and not very comfortable. We also called housekeeping to request some extra blankets and pillows and had to wait nearly 2 hours August 12, 2013
Rated 2 out of 5 by Stay at the westin Recently stayed at the Westin in KeyWest. Great location BUT things broken. E.g, couldn't connect the to the wi-fi, tv didn't work. Staff was subpar. April 6, 2013
Rated 5 out of 5 by Beautiful comfort with friendly professional staff We had lobster quesadillas and mojitos at sunset pier. It was delicious and a great value. A great location to watch the sunset action or just relax. January 24, 2013
Rated 3 out of 5 by common area interior was not clean The guest elevators and vestibules were quite dirty during our stay. In addition, the fitness center needed attention in the cleanliness department. December 28, 2011
Rated 1 out of 5 by westin key west Was given smoking room when one was not requested. Very noisy at night. Check in procedure was not well done. Service at restaurant was very slow. March 14, 2013
Rated 4 out of 5 by this hotel has a small pool We were very disappointed with the pool area of this large hotel. Even though we paid extra for the 'view" it was often blocked by cruise ships. March 26, 2013
Rated 5 out of 5 by Great Location and excelent management People friendly and even if we started with a problem, the management was very competent on how to solve it and made our stay a great experience. August 4, 2012
Rated 5 out of 5 by Bistro 245 Food was exceptional! We had dinner two nights and breakfast every morning. Everything was delicious and staff was very friendly and welcoming. July 19, 2012
Rated 4 out of 5 by this hotels features are good This hotel is a very good one I love staying at the westin I have stayed at several westins and they have all met or exceeded my expectations July 13, 2013
Rated 4 out of 5 by Misleading ad about view. Promised a water view. Received an excellent view of the visiting cruise ships. January 1, 2014
Rated 5 out of 5 by best quality The hotel's location is perfect for enjoying the sunset and the attractions of Duval street. The only negative thing is the breakfast room August 23, 2013
Rated 5 out of 5 by This is an awesome place. We've liked the hotel very much as well as Key West is an awesome place to be. I'll be recommending this place to my friends back in Turkey. August 23, 2012
Rated 2 out of 5 by Not up to Westin standard Hotel very dated and in desperate need of updating...had to switch rooms as our pool/garden view became a view of the Aquarium ( next door) rusted AC unit and their maintenance area..got switched to our pool/garden area after taking our luggage up to the new room...carpet was stained and sliding bathroom door did not function and had to call maintenance to repair along with the room safe that did not function after a day...elevator paneling was scratched and mirrors were dirty and smeared the whole time we were there..no housekeeping saw it I guess...one day we rode the elevator with housekeeper that had a blue tub of dirty linens....and we had to make room for dirty laundry..when we were leaving on our final day we stood at the outside kiosk to get a taxi to the airport and was ignored and left standing by ourselves....finally had to go into the lobby and have the front desk call a taxi for us..the marina was lovely and the pool bar staffer David was most accomodating...for the rest of the staff that you would see and say 'Good Morning'..no reply....other Westins where have stayed at in resort areas are exceptional...sad to say..not this one... August 16, 2013
Rated 5 out of 5 by Excellence in Hospitality I have never had a better experience at any hotel or resort. My experience at the Westin Key West is second to none. Everything was great! March 1, 2013
Rated 5 out of 5 by Great hotel This was our second visit with our kids and had a great time. Excellent location, the facilities are great and we love Sunset Key beach. July 10, 2012
Rated 5 out of 5 by great area staff was very helpful, pleasant, and very glad too have us there need a little work on wheelchair handicap touches to room October 21, 2013
Rated 4 out of 5 by This hotel has great location Front Desk Staff is always excellent They try to always accomodate customer requests. The rooms are spacious and very comfortable. September 20, 2012
Rated 5 out of 5 by Nice local feel Large enough to contain all the facilities you expect in a Westin. Small enough to feel like a local Key West hotel. Very nice. August 5, 2012
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