Rated 5 out of 5 by DFL16 Rest and Relaxation in Key West
This hotel is perfectly situated. Everything you need is right there, or very close by.
Hotel, grounds, staff, room, and food....all were great!
We had a wonderful experience!
July 30, 2016
Rated 4 out of 5 by scooter21 My go to in Key West
Great location and always nice to walk the grounds. Wish the restaurants would have stayed open later, but it's summer and you get what you get.
July 27, 2016
Rated 5 out of 5 by gwenny1 Summer 2016
I booked this trip last minute. I stayed on the 3rd floor and the room was great, nice pool and water view from the balcony. The Sunday brunch was excellent. The hotel is within walking distance to pretty much everything...next door to Mallory Square and many excellent restaurants. I didn't have to drive anywhere. The only drawback for me was that the hotel does not have a private beach. I have kids so this was important to us. The hotel DOES however give 20 passes daily to go to their private resort's beach on Sunset Island... Very beautiful there! The passes cost $20 each and you have to get down to the desk at 8 am to get one because they do sell out quickly. I'd definitely stay here again.
July 10, 2016
Rated 5 out of 5 by janooney great location
Location is excellent, view is fantastic, and the staff was great. Will return!
June 4, 2016
Rated 3 out of 5 by ANJ2067 Depends what you are looking for.....
To start I never write reviews but I read a ton of them. I had read about this hotel but I don't quite think other ratings put it into prospective.
I travel ALOT for work. I am a member of the SPG Ambassador program.
This is Key West. I don't think this town is for me. If you enjoy drunken, loud, and rowdy people this is the place for you. I do not.
This town is run down, dirty and not what I would consider a beach resort. My bad I suppose for not reading further.
So onto my stay...
The staff here are very helpful. The highlight was Nick and Daniel, the hardest working beach attendants ever! They recommended a special drink not on menu and were just very cheerful and attentive. And this in the heat and sand slugging drinks and food out to the beach from the bar. They get 6 stars.
The rooms are old. Older than what I have come to know from a Westin. I was in an ocean front but I think I would have chosen facing the pool because of the direct sun, noise from the boardwalk and inability to really use deck.
The pool here is tiny! Very tiny. i opted for the beach on Sunset Key.
I woke up and went to lobby each morning at 7:15 to stand in line to ensure I was one of the 20 people to get passes to go across. Tons complained about it, some came down at 8am to find a long line and they needed to get up earlier. I get why the hotel does this... Just get up early and line up. It is so worth it! That beach was the best part of the trip and my boyfriend and I spent three days under the cabana. And of course I did mention Nick and Daniel.
In all this Westin reflects the overall condition of Key West in general. Not my scene. I won't be back.
May 29, 2016
Rated 5 out of 5 by ArleighK Excellent hotel and helpful staff
I stayed here May 24, 2016. It was my third stay at this property. The hotel is in a great location in Old Town Key West and also has great ocean views. I'm currently a platinum member and I received an upgraded room with a great ocean view. I also used points for a free night. The room was clean and the amenities were all excellent. Cassidy who was working in registration was extremely helpful and friendly and had some great recommendations on places to eat and on things to see. I would definitely stay here again.
May 26, 2016
Rated 5 out of 5 by Joylynn Amazing Hotel and location
We couldn't be happier with our experience at the Westin Key West. The staff was more than accommodating to our special vacation for my boyfriends 40th birthday! The room was perfect and over looked the amazing sunset. The staff and food were also awesome! We were pleased with every aspect of the hotel and would highly recommend it :)
May 17, 2016
Rated 5 out of 5 by angie67 Lovely Key West hotel
Had a wonderful stay at this hotel. They made it very special for my birthday. Room service delivered a fabulous cheese and cracker plate (with a beautiful purple bow and a birthday card) as well as chilled bottle of white wine, compliments of the hotel. Second stay at this hotel and will stay here again.
April 22, 2016