Rated 5 out of 5 by HappyHoustonian Wonderful Experience
My family and I arrived at Sunset Key and quickly fell in love. The views, the helpful staff and the food at Latitudes led to a great experience. A Special Thank You to the Concierge Staff for all their assistance and great ideas.
July 14, 2014
Rated 5 out of 5 by Mag21 Resort Service and Accommodations
We were celebrating one of our family members' birthday. Were upgraded to larger accommodation. It was outstanding. Excellent service. Thoroughly enjoyed our stay.
July 14, 2014
Rated 5 out of 5 by JHodges Sunset Key Cottages could be anywhere!
I travel every week on business and brought my family for long Easter weekend stay this time. What a beautiful island and just a quick 5 min boat ride from Key West Westin. Once you are on island the care and service you get are amazing. Awesome beach, dolphin trip, snorkeling, fishing all arranged by Concierge. Even had an easter egg hunt which my kids loved. Truely a safe and wonderful place to let the kids roam and do their thing and not have a worry about saftey or lack of things to do. Couldnt be easier and more relaxing. Latitudes was excellent and delicious! Enjoyed party time in Key West and quiet comforts of Sunset Keys only 5 minutes away.
First vacation my kids actually thanked me for taking them on!!
April 11, 2012
Rated 3 out of 5 by dizzyFletch DizzyFletch
Air Conditioner broken at arrival, but fixed by quick replacement by maintenance. Mess was never cleansed by janitors. We did ourselves.
TV constantly blinked on and off. We never reported the upstairs tv. Our two story rental was never swept the entire 8 days. Tv needs checking. No one to meet us and help with luggage at Key West pier at our departure. We had to carry from boat at pier to front of Westin.
Our rental car was mistagged by valet at departure one evening causing delay to pick up family at arrival at airport. Valet lost the car. We have stayed at Sunset for over a decade, AND we will be back. Just thought your attention to these issues might be helpful
May 30, 2014
Rated 5 out of 5 by SDBinOK The Sunset Key Cottages are outstanding
We have stayed here four times in under one year. We have stayed in both the two and three bedroom cottages. The hotel is truly a perfect environment. From the five minute boat ride to your private island to the beach cottages that are perfectly accommodating and furnished, your every need is met. Also, the gym is well done, the spa worked well for my wife, the pool was great for the kids and the beach was pretty and private. There are employees at all both the pool and the beach taking care of everyone's needs. Finally, the restaurant and room service is impeccable. The Sunset Key defines 5 star resort and is absolutely worthy of all of the accolades it has received.
January 18, 2012
Rated 3 out of 5 by Olek Overpriced Great Location
I went to the cottages because I wanted to have a great time and spend some time away from civilization with my family. We usually go to a five star in miami beach, but this time we felt more adventurous. What a mistake: 1. Starwood Status recognition was terrible. Late check-out was noon on a Monday when the hotel was completely empty. 2. Services always full regardless of status. Spa - booked, restaurant - booked, monday spa - closed. Can we do something? Not really. 3. I was feeling ill. "Is there a doctor in house: I could get you some pills?" 4. Location is awesome. But totally overpriced. Resort fees of amenities you cant use because they are booked. 5. Top tier price but mid tier service. 6. Pool bar on a weekend, closed after 3:00 PM. Want anything to drink? Go all the way to the entrance to pick it yourself. 7. Pastries in the morning. Great. for such a high price a night its the minimum you would ask.
October 3, 2013
Rated 5 out of 5 by MajiaVest Great Place
Wonderful resort for getaways. Nice food at the Latitude is a must try. Cottages are comfortable and feels just like home. There are many little stones on the beach which kinda hurt feet tho. But the pool is nice and fun.
July 2, 2014
Rated 5 out of 5 by Pumpkin10 Simply the Best!
Sunset Key provides any and all needs. It is a beach, a quiet place to relax, minutes from Key West by boat for all the excitement you might crave.. The personnel are outstanding. We have been going for 10 years and we don't know how but it gets better every time. The facilities are constantly being upgraded and the personnel always remember you. Can't say enough
May 29, 2012