Rated 4 out of 5 by 142
Rated 5 out of 5 by Bitti67 The staff was extremely friendly and accommodating.
I was in Miami to spend Thanksgiving with my family. Normally I stay with them, however this year I needed to stay at a hotel. I chose the Colonnade as I am an SPG Gold member. What started as a simple hotel stay turned into a vacation getaway for my husband, our dog and I. The staff was attentive and always greeted us and my dog by name. He was treated as a star. At check in the staff decided to give me both the bonus points and free wifi, after I had to choose wifi due to having to work. Great recognition. I also want to recognize the valet service. Espcially Thomas. He and the others always tried to anticipate our needs and helped me with my pug making sure he was accommodated in our car.
Rated 5 out of 5 by Rodrigoasca JUST MARRIED AND JUST AMAZING
This was a great experience, on our honeymoon and they met and exceeded every expectation. The staff was very kind and helpful, always ready to help us with anything. Excellent location, surrounded by great places to eat and and the hope on, hop off bus stop is at the hotel...!!!
Rated 5 out of 5 by RMYS Great experience
This hotel exceeded my expectations. The rooms and facilities were excellent, of course but the stand out was the very high level of service from the staff. I'd like to come again.
Rated 5 out of 5 by Joanie48 Great Experience
Our room was lovely, the personnel were very helpful and friendly all the time. The hotel is centrally located in Coral Gables so that we walked to various restaurants, coffee shops and shopping. We will surely stay again when in the Miami area!
Rated 5 out of 5 by Roadwarrior624 Fabulous
Great hotel, great location, great staff.
Rated 5 out of 5 by MsLou333 The service is outstanding.
Our group stayed at the hotel. We used the conference room, catered lunch and rented the audio/visual equipment. The moment we arrived, we received outstanding service from the front desk to the catered lunch and valet parking. The bedrooms were clean, spacious and the beds were comfortable. Thank you!
Rated 5 out of 5 by RP32 Fantastic
Friendly staff, clean room, quality throughout! Highly recommend
Rated 5 out of 5 by UMMOM Wouldn't Stay anywhere else when in Coral Gables
We have been staying here for 4 years- every time we visit our UM son. The staff is friendly, courteous and attentive. They now know us by name and we recommend this Westin to all. See you in a few weeks