Rated 5 out of 5 by Schnutzle23 Amazing experience, exceeded my expectations
The hotel was easy to find and located just 15 minutes from the airport. The Westin offers valet parking and you can come in and out as often as you'd like, although it was pricier than I'd like. If you value convience over value then go for the valet parking, but if you value getting a bang for your buck just park on the street for a couple of dollars instead of $24-$26 for valet. The location is just walking distance from restaurants, I was so pleased to eat at 100 Montaditos! Just like in Spain!!
The food served in Westin seriously exceeded my expectations, the food we ordered for room service was fresh, texturally rich, and delicious! I wish I could eat this food everyday!! We had a suite and ate our meal on the roof, which overlooked the city. That alone was such an experience. The staff took care of our dishes we left outside. I really recommend this for couples because it feels so much more private than eating in the often crowded Sushi Samba, located on the ground floor.
The rooftop has a pool, heated pool, beautiful lounge area (which could use just a little bit of maintenance), and gorgeous view of the city. On an architectural standpoint it felt like we were in Madrid, Spain. I felt like we were truely on vacation, which was awesome.
The balcony king suite that we stayed in was simply immaculate. The house keeping really take their jobs seriously, from the crisp sheets to the floor. Being here made me feel I was home away from home. The way the suite was designed felt a bit separated in two since there was a flat screen tv by the bed and a flat screen tv by the couch, which is nice if a couple can't agree on one thing to view!
I loved Westin's Heavenly Spa products! Surely this detail is important to guests, it made me feel so refreshed after a day of traveling. The refreshments in our suite included Starbucks coffee and 2 bottles of water, that was a boost to our stay!
I truely enjoyed my stay at the Westin and will be returning to this hotel next time in Miami!!
November 27, 2014
Rated 3 out of 5 by manto99 Its OK
It an OK property. Definitely not worth the average nightly rate. SPG members are not as recognized or acknowledged as other properties. Breakfast cafe is good and so is the service.
January 11, 2015
Rated 2 out of 5 by Disappointedtravelers Only stay here if you do not want to sleep
We had low expectations for this hotel, and it even fell below that.
Between the constant noise from both within the hotel and early beeping from the street, we were robbed of any night's rest. In addition, maid service was inconsistent and didn't even come one day.
There are no SPG perks at this hotel, and it was insulting that as an SPG member we would be put in such a terrible spot in the hotel.
We will never stay at this hotel again and have even discussed canceling our SPG number due to our experience. This hotel could not even provide the basic amenities standard at any level hotel.
May 15, 2012
Rated 5 out of 5 by Debbie7 This Hotel Is Fabulous
Our experience at the Westin Colonnade in Coral Gables, FL. was just fabulous!!!! The beds are so comfortable, our room was bigger than normal size and it was so quiet in our room, yet the hotel was packed with people since there was a wedding that weekend. We had a beautiful room that faced the white outdoor furniture. Room 234. You felt like you were at some Caribbean Resort on the beach. Beyond that a gorgeous view of the city. To the left a very inviting pool. Humberto, one of the concierge told us about a great restaurant called Ladorada within walking distance and it was probably one of the best restaurants we've ever been to.
April 3, 2012
Rated 4 out of 5 by FrequentTraveler007 Comfortable and well located but a bit noisy and dated
I had a two-level unit overlooking the pool. The room itself was comfortable, and staff was quite responsive to requests. The bathroom was a bit cramped, and facilities a bit dated. The room faced Miracle Mile, and I could hear road noise inside the room, likely because of inadequate sound proofing. I also could hear music from the street. I had not encountered these issues on a previous stay in the same hotel (but a different room). All in all, I'll probably stay at the hotel again, but ask for a room that does not face Miracle Mile.
December 19, 2014
Rated 2 out of 5 by Kellylee Mediocrity in Miami
We were really disappointed in this Westin. Each night of our stay there were weddings in the hotel. To enter the hotel we had to step over/around cigarette butts and trash, which remained there, unswept throughout the entire weekend of our visit. On Friday night we had to step around vomit to get into the Sushi Samba restaurant located in the lobby of the hotel. The room itself was only moderately clean and had terrible ventilation, we were all coughing and clearing our throats all weekend, and the room smelled musty. This hotel was simply not worth the price we paid and certainly did not live up to what we have come to expect from Westin. I am a UM parent and frequently visit Coral Gables, I will definitely seek alternative accomodations next time.
November 18, 2013
Rated 5 out of 5 by SunnyFlorida EXCEPTIONAL
First time in Florida,Coral Gables and this hotel,wasnt sure what to expect...The hotel is gorgeous,clean and have a good location.From the Valet(s)- staff are very nice and prompt.Check-in Desk-(Mr Valdez) is courteous,friendly and very accomodating,made us feel welcome.Concierge-(JOAQUIN)was exceptionally helpful,friendly,professional and full of knowledge of the areas.Housekeeping did a fantastic job on all days of our stay.Restaurant staff are friendly & attentive.Everyone i encountered had some personal touch of service,definitely made my stay wonderful.I will definitely be back at your gorgeous property with a smile !!! Excellent hotel.
July 11, 2012
Rated 2 out of 5 by upnadam There are some issues here...
Staff paid zero attention to busy talking to themselves. Asked Concierge for a local place that has a Sunday brunch - he responded , "you need a bus", I said no brunch, he said "brunch" after this went on for a few minutes he finally wanted me to go to a place 8 miles away - that's local? then he said another place 3 miles away. I walked away. He failed to mention that the property has a Sunday Brunch. //The A/C did not cool the room, I called twice, no one ever came up....The pools area lacks shade...forget about geting something to drink at the pool....when I checked out I was not asked how my stay was, nor thanked for staying....poor hotel standards....
August 1, 2012