Rated 4 out of 5 by Martha29 California Girl
The Westin came highly recommended so I had high expectations. When I checked in the evening of my arrival and opened the curtain, I was met with the red, brightly lit (national drugstore) sign and a view of the parking garage. I was so disappointed--I'm originally from Mpls. and wanted to take it all in. After contacting the front desk, I was given a room with a better view. My stay turned out to be wonderful--the service very good, the pool perfect and every one very cordial and professional.
October 5, 2015
Rated 5 out of 5 by crckfc Wonderful experience
Great location, loved the ability to go to the Galleria without having to go outside (avoiding the rain)! Staff was wonderfully attentive. Room was beautiful and QUIET!!
September 22, 2015
Rated 5 out of 5 by BeataJack Best stay ever
Great service, friendly and helpful staff. Hotel was very clean and comfortable. Walls were sound-proof, could not hear the next door neighbors. The pool was clean and water perfect temperature. We had very relaxing and pleasant stay. Location perfect to do any last minute shopping. All stores and restaurants within walking distance.
June 24, 2015
Rated 5 out of 5 by Ritam Always a great experience
The staff at the Westin are the best around. They make your stay welcoming, always responsive to any need, friendly, helpful, and make you feel at home.
The housekeeping and maintenance staff do an incredible job keeping the hotel clean and we'll maintained even though it is showing some wear. Well done Westin! Love staying here.
June 15, 2015
Rated 4 out of 5 by edujhe65 Expectations
Excellent Hotel. Would stay again. Booked online. Auto Club special. Said included free intranet, free parking and free breakfast. When arrived they said no free breakfast. Not the end of the world but disappointed it was not as stated online.
June 3, 2015
Rated 5 out of 5 by Frankie18 consistent
Staying at this particular hotel is a real pleasure because there are no surprises. Every time we stay here we can always count on the most immaculate rooms and lobby, a staff that will go above and beyond to please their patrons and the best location in Minneapolis in terms of proximity to stores and restaurants without the noise and traffic of a downtown area.
June 2, 2015
Rated 5 out of 5 by dicb Wonderful experience and Staff
We have finally stayed at a hotel that truely cares about US and what type of needs we might have. We celebrated our daughters University of Minnesota graduation and stayed with the Westin Edina Galleria and they took the stress out of our stay and weekend activities. Kem the Front Desk Manager made sure all our needs were exceeded and they really Thanked us for staying with the Westin. We are always going to stay at The Westin Edina Galleria whenever we come back to the Twin Cities. Wonderful experience. Dick
May 18, 2015
Rated 5 out of 5 by bozack Great Property
Some Westin properties nowadays can be hit or miss but this is one of the best Starwood properties I have visited. Great location and staff. For those looking or needing a club lounge they do have one (that does make a factor in my bookings).
Just wish the lounge hours were longer to accommodate travel delays etc.
May 14, 2015
Rated 5 out of 5 by Jon57108 Very hospitable
We had an excellent time at this hotel. The staff were very accommodating and friendly. The rooms were very clean and this is an excellent spot to do some weekend shopping at the Galleria Mall.
May 4, 2015
Rated 5 out of 5 by Kathryn15 Beautiful hotel and wonderful staff!
We stayed at the Westin Edina Galleria in March for my daughter's dance competition. We have stayed in this hotel several times and have always loved the facilities and area. The staff dealt with a problem we had with the most gracious and expedient means, going above and beyond to correct the issue. We couldn't have been more impressed.
April 6, 2015
Rated 5 out of 5 by CPCU Wonderful Westin
This is a first class property. AWESOME STAFF! The only Westin that I'm aware of that offers an Executive Club Lounge for Gold and Platinum members. That was a most welcome surprise. Large and Comfortable rooms, that are well appointed and very clean. Brand new Life Fitness equipment in hotel gym. Great location to Shopping, Airport and Downtown. One of the nicest Westin's I've stayed at.
March 23, 2015
Rated 4 out of 5 by Mrtravel28 Good option in MSP
My wife and I stayed here for one night. The front desk agent was very professional. As a platinum I only received a large corner room, not a real suite. Also the minibar key is given to a guest only if he/she requests it. The room itself was clean and large, with a large bathroom. I was a little disappointed as the bathroom amenities were very minimal. There was no sponge or q-tips available, which you would expect at this level hotel and the price it charges. The TV seemed rather small for the size of the room. The hotel itself is very modern and clean, just like you would expect at a Westin. The club lounge closes appetizers at 7, which must be the only hotel in MSP that does that, but I wasn't able to comment on that. It offers beer at an additional charge, which is a bit of an insult, once again considering the nightly rate. The breakfast in the lounge was great, with fruit options and no greasy foods, very appropriate of a Westin. The pool area and gym are large and clean and very welcoming. Overall a very clean, not luxurious, hotel, with comfortable sleep and very polite and professional staff. The rates however seem a little higher than what you receive, but then again it is by the Galleria.
February 5, 2015
Rated 5 out of 5 by Corky45 Five Star Staff
The room was above expectations, but the staff was excellent! Every encounter in four nights and three days was exceptional. Courteous, knowledgeable, prompt and friendly without exception.
November 10, 2014
Rated 5 out of 5 by arborwood43 Pleasant stay
Friendly and efficient staff
October 28, 2014
Rated 5 out of 5 by Nofxa9 Great Stay
Great accomodations and helpful and responsive staff. Happy to stay here whenever i am in town!
October 22, 2014
Rated 5 out of 5 by SAPA enjoyed my stay your staff is exceptional
I really enjoyed my stay
Your staff made it exceptional they work really hard and I saw that they were really friendly and willing to repond
However the pillow was too soft and was the only thing that I felt uncomfortable otherwise it was a great experience very clean rooms and that is what I expect in a room
Thank you to you and your staff for making our stay very comfortable and enjoyable
October 13, 2014
Rated 5 out of 5 by JamesJn Excellent stay
Check in was smooth & prompt. Room was ,as usual very clean & comfortable. Staff in the executive refreshment room were very efficient,courteous & pleasant. Overall a very nice stay, as usual.
September 30, 2014
Rated 5 out of 5 by Janwa This hotel lives up to Westin standards
I used SPG points for a night away with my husband to celebrate his birthday. Front desk was very accommodating; acknowledged my Gold status. Our room and the hotel was very clean. Bathroom was huge and beautiful. Hotel is within walking distance to shops and restaurants. I definitely would recommend this hotel and plan to return again to stay!
September 28, 2014
Rated 5 out of 5 by lindadonovan Everything about this hotel was great.
Everything at the hotel met our high expectations, along with the adjoining bar and restaurant next door.
September 20, 2014
Rated 5 out of 5 by Edinamom50 Hotel has a great location
Love spending time in Edina every time I visit the Twin Cities. The Galleria is a wonderful shopping experience.
September 15, 2014
Rated 5 out of 5 by Johnnybegood1 like restaurant
having McCormicks and Schmicks there is a plus.
September 15, 2014
Rated 3 out of 5 by punypoint cold room
after a delayed flight, reached room at about 11pm. Could not get key to work in room bar.
thermostat was set at 60 degrees and room and the bed were freezing. what in the world was that about. waste of electricity and extremely uncomfortable. had to turn on the heat in august.
August 19, 2014
Rated 5 out of 5 by Jane912 Upgraded to a suite!
We were upgraded to a suite for no additional charge on our last visit. The hotel was very busy and we had to wait for over an hour while housekeeping tried to get rooms cleaned. When I went to the desk to inquire about the status of our room I found out we had been upgraded to a suite. It was the best hotel experience EVER! My only regret is that we didn't stay longer! It was fabulous!
August 19, 2014
Rated 3 out of 5 by Jackie272727 So so experience
The elevator was slow to respond (had to bang hard on the buttons).
Couldn't adjust room temperature.
In the early mornings, reception staff were sleeping on chairs in a very unprofessional manner.
The server at the restaurant for breakfast was very professional and friendly at the same time. The food was good, too.
I think the $5 "travel light - stay fit" program is great. Will use it next time.
August 18, 2014
Rated 3 out of 5 by Butterscotch Hotel has good features but also has some problems.
I was generally pleased with the hotel but not satisfied with resolution to a personal problem.
August 16, 2014
Rated 5 out of 5 by MARCIA41 LUXURIOUS and WELCOMING
I would gladly stay in this hotel again; this was my second visit. The restaurants and the Galleria make the stay even more pleasurable.
The staff is professional, knowledgable and so very accommodating!
A GREAT PLACE TO STAY IN EDINA!!!!!!
July 31, 2014
Rated 4 out of 5 by rmjager Excellent hotel but unreasonably expensive
We love this hotel and the staff but the pricing is anything but reasonable. Hope they make the pricing more affordable.
July 30, 2014
Rated 3 out of 5 by EriJenn Beautiful Hotel-Small Room, Flat Pillows
This hotel was very beautiful. We did have a to get a new hotel though because they said they allowed dogs. However, once we checked in we were told we could not leave the dogs unattended in the room. We had family events all weekend. How do you allow dogs and not let me be left alone?!? MAJOR inconvenience. We ended up switching hotels to an extended stay hotel that was more money. The room was very warm. The thermostat was set at 70 but felt like 80. Had an engineer come check and he said it was blowing out the proper temp. we ended up having to turn the thermostat WAY down and it was still warm. The room was small and kind of average. WE asked for memory foam pillows but the were still flat and uncomfortable. VERY disappointed in this Westin. Probably ill not stay there again.
July 30, 2014
Rated 5 out of 5 by JeniG Excellent Stay
All staff members that we encountered during our stay were extremely friendly and professional. The hotel is beautiful and the amenities are excellent. It's location is ideal and there is plenty of shopping and restaurants within walking distance.
I will definitely be returning to the Westin Edina very soon. Our stay was absolutely amazing! We stayed at the Westin for our wedding anniversary and were upgraded to club level which was unexpected and truly appreciated. Because of the kind act to make our stay more special, the Westin Edina will now be our first choice while in the Twin Cities.
July 28, 2014
Rated 5 out of 5 by annieL2 visiting relatives in MPLS
We loved everything about the hotel. Great and comfortable beds and pillows great and well trained personnel. great location with a lot to offer. The restaurant for breakfast was wonderful. this was my second time to stay at this hotel and look forward to another visit.
July 28, 2014