Rated 5 out of 5 by dm1027 My favorite hotel
This is one of the best hotels I've ever stayed in. It's beautiful, modern, and very clean. The staff are friendly and helpful. I would recommend it to anyone!
May 14, 2014
Rated 4 out of 5 by mg419 Poor Internet Connection
We enjoyed our stay at the Westin but once in our room, we were unable to have any service from personal cell phones. Could have paid money for Wi-Fi through the hotel but choose not too.
May 14, 2014
Rated 5 out of 5 by RBK1 Always top notch
We stay here every time we travel through Minneapolis. Service is impeccable - a top notch overall hotel.
May 9, 2014
Rated 5 out of 5 by JDC1 Hotel was amazing
This was excellent: food; meeting; room; timeliness of getting into room; cleanliness.
May 7, 2014
Rated 5 out of 5 by Randy17 Great hotel, Great location
Everything is close, shopping, dining, Mall of America, airport, downtown. Staff very well trained.
May 5, 2014
Rated 4 out of 5 by Jul51 Romantic get away
Comfortable, quiet, and elegant place for a romantic get away. Close to shopping and restaurants.
May 3, 2014
Rated 4 out of 5 by ChefLaurie The suite was very spacious
We stayed in one of the suites and loved the space and having two bathrooms. Attempted to take the stairwell to the executive lounge only to find there was no admittance between floors - had to go to the first floor and outside to get back into the hotel. The food in the lounge was not very appealing. The hot tub was in service and could not be used.
It was nice being connected to the Galleria.
April 30, 2014
Rated 5 out of 5 by BJDCEO Hotel was a great business stay.
great place to stay while on business in the Greater Minneapolis area.
April 30, 2014
Rated 4 out of 5 by grandmaC Safe, Quiet, Spacious
The Westin Galleria has a professional staff trained to make the stay easy, even if the guests have disabilities. This fine hotel has modern amenities and everything works !
April 29, 2014
Rated 5 out of 5 by clbenson Always stay here in mpls!
This hotel is well-run, with comfortable rooms and great exercise facilities, including an indoor pool. Big plus is next door -- walk outside or via an underground walkway -- the Galleria with locally-owned & mid- to high-end stores & restaurants. Plus, a Starbucks & Barnes & Noble at the hotel-end of the mail.
April 28, 2014
Rated 4 out of 5 by Visitor14 Internet
I travel often and while enjoying this Westin location it is one of the few hotels that charges guests for use of Wi-Fi and apparently is unable to improve cell phone receptiveness. Otherwise had a great stay!
April 27, 2014
Rated 5 out of 5 by Silversutter Great for business
Quick professional service
Beautiful hotel - close to airport and dining options -
April 25, 2014
Rated 5 out of 5 by PLC123 Great place to stay
We frequent this hotel. The staff are very friendly and professional. They go out of their way to meet any need or special request you have. A family and child friendly hotel. Great club lounge. Clean rooms. Great room service. Excellent location.
April 14, 2014
Rated 5 out of 5 by Mary6129 Five star service all the way
Great. Place to stay and shop
April 14, 2014
Rated 5 out of 5 by TLC1 Excellent hotel
A peaceful,clean hotel in a great location.
April 6, 2014
Rated 5 out of 5 by Mbeth Overcharge
$90.00 over charge on card compared too bill left under door . I did leave message with accounting.
March 31, 2014
Rated 5 out of 5 by michael Wonderful Hotel
One again, you have exceeded my expectations. The Platinum recognition, the service, the high ceilings, the great professional service are what make this property great.
March 24, 2014
Rated 5 out of 5 by FrequentTraveler13 ALWAYS AMAZING!
Just a romantic weekend relaxation stay here.
ROOM : Was a beautiful corner SUITE. Thank you for the upgrade.
CHECK IN: Was smooth and efficient as usual and I want to thank JULIUS for checking me in.
IN ROOM DINING: I want to thank RYAN for delivering dinner to my room and for getting me a second pair of dinnerware. The RAINBOW TROUT is amazing and try the CREME BRULEE for dessert.
CLUB LOUNGE: Is located on the 7th floor and can be accessed until 2200 hrs. You cannot access the lounge after 2200 hrs until it opens in the morning for breakfast. The club lounge attendants are very courteous and efficient.
MOVIES AND SHOPPING: You can walk to the Galleria Mall and an AMC theater is located nearby if you want to check out a movie. This theater also has an IMAX.
CHECK OUT: I want to thank BRANDON and it was a pleasure to meet ANA, Director of Guest Services who also assisted me. The process was smooth and effortless.
OVERALL: A great SPG hotel to stay and relax.
RECOMMENDATIONS: An amazing hotel to stay for business or for pleasure. A stay here will relax you. It will also be helpful if club lounge access is granted to eligible members after 2200 hrs so that they may get water or juice. 24 hours club lounge access is the norm for eligible members at many SPG hotels across the US and internationally. Overall, I highly recommend this SPG hotel and it is amongst my favorite for leisure stays. Please choose to stay here and you will experience true relaxation and luxury.
March 17, 2014
Rated 5 out of 5 by Retrodelux Always a pleasure to stay
Great hotel! Downtown features in a suburban setting. Staff are exceptional. Very warm and inviting place to stay. Great salt water pool and spa.
I stay here about once to twice a month.
March 17, 2014
Rated 5 out of 5 by KareH83 Nicest hotel in Minneapolis!
I stayed her for 10 night straight for business, and it will always be my first choice when I'm in the area. The hotel was super clean, staff was friendly, and I couldn't get enough of the fitness center with chilled towels! If only every hotel was this nice! :)
March 14, 2014
Rated 5 out of 5 by Sean072281 Great Stay
My stay at the Westin in Edina, MN was great. Staff was great. Loved the pool, hot tub, and fitness center was nice. McCormick and Schmick was a great restaurant, which was conveniently located next to the hotel. Room was spacious, clean, and bathroom was very big. Snack fridge was a little pricey, but a nice option if needed.
February 26, 2014
Rated 5 out of 5 by IVYtoo Better than Chicago
Our family had a trip planned to Chicago but a snow storm prevented us from going. We visited the Westin instead and what a wonderful getaway it was! The Club level is great! How nice to have the club room to gather and enjoy appetizers and breakfast.
February 24, 2014
Rated 5 out of 5 by FrequentTraveler13 VALENTINES DAY EDITION
I spent Valentines Day at this hotel.
ROOM: Was upgraded to a CLUB SUITE. Thank you BRANDON. The room was beautiful and located on the 6th floor. The suites at this hotel are located in the corner and have a great view of the GALLERIA MALL. The room had a living room fully equipped with sofas and other paraphernalia. It also had a dining table to seat 6 people. Two bathrooms and a tub along with a separate bedroom. This room felt like a fully equipped apartment.
CHECK IN PROCESS: Was smooth and easy with a very courteous front desk agent.
DINING: I had reservations to dine at McCormick's and Schmick's located within the hotel. I arrived was dinner at 2030 hrs and they were seating reservations for 1930 hrs. The restaurant was packed to capacity and I could barely walk inside. It was a zoo of people at the restaurant. I decided not to wait and went back to my room and ordered the same menu that is served at McCormicks's and Schmick's in my room and it was delivered within 10 minutes.
IN ROOM DINING: Was a beautiful private Valentine's Day experience. The food arrived promptly and was delivered by Ms Sanchez who was very sweet and courteous. I was also provided with complimentary champagne and dessert as an in room amenity. Thank you Westin Staff.
CHECK OUT PROCESS: Very smooth and effortless. Thank you SARAH.
CONCIERGE: Thank you BRANDON and FEY.
RECOMMENDATIONS: I highly recommend this SPG Hotel but I DO NOT recommend dining at McCormick's and Schmick's on VALENTINES DAY. You will be disappointed. Its best to dine in your room privately under candle light with roses. But the menu from McCormick's and Schmick's is phenomenal. I did eat lunch post Valentines Day and it was much more relaxed with no overcrowding.
OVERALL: Highly recommended SPG Hotel in the Twin Cities and it is amongst my most favorite hotels. I would say that this is the BEST SPG choice in MSP along with another SPG brand located in Downtown Minneapolis. Also this is more a family oriented hotel and if you are looking for a party atmosphere then this is not the hotel for you and you should look to staying at another SPG brand property in Downtown Minneapolis..This hotel is for relaxation and rejuvenation purposes.
February 18, 2014
Rated 5 out of 5 by Minnesota2014 Valentine's weekend 2014
The Westin located in Edina has great access to the Galleria via underground tunnel which is very nice - Especially in the winter!!! Parking underground in the rear parking ramp is also convenient for this access to & from the hotel & the Galleria/ places to eat & shopping. The pool area is a nice addition to this Westin, great for the kids & adults. Very nice fitness area for working-out too. All around great place to stay! Also, the late 3:00pm check-out on Sundays is AWESOME!!!
February 17, 2014
Rated 5 out of 5 by TheMacallan Great Evening In Edina
The staff was terrific all over the hotel, from the front desk to club lounge. We were immediately and politely greeted at the front desk. The lounge staff for breakfast was incredibly attentive and helpful.
The both the room and the overall building were clean and well maintained. Whatever fragrance they are using as an air freshener smells great. I looked around the workout/pool area of the hotel, but did not use the facilities. The fitness equipment was plentiful and top of the line. From the appearance of the setup, it was well designed facility.
The continental breakfast in the lounge was great. There was something for everyone and the food was delicious.
Looking forward to another visit in the future.
February 16, 2014
Rated 2 out of 5 by Clarkie291 Housekeeping Staff is poorly trained. Doesnt speak english
Stayed 4 nights. Maid on day 2 didn't speak english. not enough towels. poorly provisioned coffee. kleenex not replaced despite request. dryer ripped out of socket and bent prongs. soap/ shampoo not enough. obvious that there is no check list to follow as different maids forgot different things. since when are sheets not changed? pillows wtihout cases and smelled of stinky feet . Room not vacuumed and glassses not cleaned. they need training to do the same things in the same way every day, the way i expect it at every large hotel especially a westin.
February 11, 2014
Rated 5 out of 5 by FrequentTraveler13 ALWAYS AMAZING
Just stayed here for a quick 4 hours stay.
ROOM: Was upgraded to a big suite. Thank you.
This hotel is refreshing and an absolute delight.
CLUB LOUNGE: Beautiful lounge with great food.
OVERALL: I highly recommend this hotel. Its one of my favorites.
February 10, 2014
Rated 2 out of 5 by WayneRichfield The room was misrepresented
When I made the reservation, I was told the room I reserved would have two sets of windows and would be oversized (503 square feet) with multiple TVs.
The room we had only had one set of windows, was only the size of a standard room and only had one TV.
I feel that I over paid for the room I had and should have been charged only for a standard room.
This reservation was for a belated birthday so my partner was very disappointed in what we ended up with.
February 3, 2014
Rated 2 out of 5 by Traveler6325 One of the most embarrising situations I've had
On Saturday 01/25/14, we stayed at the Westin Galleria Edina hotel for a special family event I had planned for a long time with setting up a 200 dollar shopping spree and diner for my wife. Everything was set to go and when arriving to our room, the gift cards were on the dresser with a white card that had "Love Mike!" in big red letters. I asked my wife "Who's Mike?" and my wife asked me "Who's Mike?" and must of thought it was my flame. It was very uncomfortible for both of us and I convinced my wife I had no idea why "Love Mike!" was placed in our room. When informing the front desk about the situation, they appologized and informed it was a mistake and added a free breakfast to our room and an appologized and a card was also left with the sparking wine I ordered to be delived a few weeks earlier. Oversights that take place like these are difficult and ideally I feel should never happen. Just wanted to share my experience. Restaurant and the rest of the evening went fine. It will be hard to forget this experience for a while. Scott
January 27, 2014
Rated 5 out of 5 by Carol23 Treated with a Reward Night
I had heard the Westin was a very nice hotel, so I decided to use one of my reward nights to stay here. I was not disappointed. Check in was a little rushed and not friendly feeling. But the room was excellent. Had a make up mirror, deep tub, instant hot soft water, huge shower head and carpet felt clean. We ate at the hotel restaurant, McCormick and Schmicks, the food was very good and atmosphere relaxing. Valet was the friendliest staff person I encountered in the hotel, but you didn't see a lot of staff. It also irks us that they charge for internet in the rooms, why not include it in the room rate. I would definitely stay there again.
January 22, 2014