Rated 5 out of 5 by Travelfan Slept great!
We stayed for just one night, but had a great night's rest. The bed was extremely comfortable, and the room was quiet. We appreciated the separate shower and tub in the bathroom. Great location for shopping - right across from Southdale Mall.
July 31, 2013
Rated 5 out of 5 by Weav Favorite Hotel in US
We have stayed at this Westin many times, in fact everytime we come to Twin Cities, it's the best, the service, the location, the beds are the "best". I won't ever stay any where else.
September 25, 2012
Rated 5 out of 5 by Sunnysixty Ellegance and Comfort
Edina Galleria Westin has the best pool and spa in the area and the dining experience at the restaurant attached is superb. Quiet and respectful.
April 24, 2013
Rated 5 out of 5 by MicheleM2012 always a great Westin
Have stayed here several times, and always happy with my stay and the service. It's a more upscale Westin, clean, quiet and attentive staff.
June 10, 2013
Rated 5 out of 5 by PaulaH Classy hotel
Beautiful room, great service, great restaurant, great meeting facilities and a nice buffet lunch served for it.
October 2, 2012
Rated 5 out of 5 by Rocco Peaceful and Delightful
Very nice and helpful staff, room and bathroom are very nice. Love the soaking tub and double shower head!
April 22, 2013
Rated 5 out of 5 by lefty03488 Welcoming and Relaxing!
Upon arriving at the Westin, we were greeted warmly by staff. Check-in was fast and easy. We got to our room and loved the functional layout. The bathroom was one of the best features. The bath tub and shower were separate, which is not something that you see in too many hotels. The bath tub was larger and deeper than a standard tub.
The pool and and hot tub were enjoyable as well! The salt water/saline pool was very refreshing. My husband took advantage of the New Balance workout gear program. He was able to select three clothing items to use during his workout. The program only cost $5 for our entire stay.
We stayed on the club level of the hotel. We were very impressed with the food selection at the continental breakfast. There weren't any hot items like sausage, bacon, and eggs, but there was cereal, fruit, yogurt, bread, and pastries. Also, the continental breakfast is offered till 10-11am depending on if you are there during the week or over the weekend. The hors d’oeuvres in the evening were not as good as the breakfast. They tasted great, but there wasn't much of a variety.
Overall, this hotel exceeded my husband's and my expectations and we will most definitely stay here again!
August 19, 2012
Rated 5 out of 5 by HEWC WOW
Great hotel Work out facility -- Rooms -- Bathrooms-- Beds -- Everything fantastic
September 5, 2012
Rated 5 out of 5 by Catnip The Galleria Westin is tops for service and features
The staff was outstanding...room quiet, well appointed and spotless.
October 2, 2012
Rated 5 out of 5 by Mike48 This hotel is in a great location
This hotel is conviently located within the Minneapolis metro area.
May 6, 2013
Rated 4 out of 5 by Rho43 Awesome/friendly
This was the first time here but not our last. Thanks to all
August 10, 2012
Rated 5 out of 5 by DanTonyLucy Best Minneapolis Hotel
The only place to stay while in Minneapolis!!! Great staff.
April 28, 2013
Rated 5 out of 5 by FrequentTraveler13 WESTIN EDINA IS AMAZING
Another quick leisure stay.
POSITIVES: Amazing hotel, very friendly staff, I was upgraded to a beautiful suite. The suites at this hotel are truly amazing, very spacious with a living room and a large dining table that can seat about 8 people, it also has a tub and two bathrooms. The Westin double showerheads are refreshing.
NEGATIVES: Club lounge located on the 7th floor is open in the evenings from 1700 hrs to 1900 hrs and the food is only available for TWO HOURS. If you are checking in after 1900 hours it will not be possible to get any food. I truly feel that the TWO HOURS WINDOW is too short. SPG-75 and SPG-100 members who ulitize your24 facility and members who check in after 1900 hrs will get no food. In addition any member who wants to go shopping at the Edina Galleria mall or wants to check out a movie at the nearby AMC theater in the evening will have to use the club lounge only within the 2 hours bracket.
CLUB LOUNGE BREAKFAST: The breakfast service is excellent and on weekends the Westin has extended hours until 1100 hrs. You can sleep in on a Saturday or Sunday for a little longer before breakfast especially if you have been awake the previous night or after a late night flight. The food is excellent.
RESTAURANTS : I ate at THE GOOD EARTH and the Westin front desk has a 20% off voucher which you need to take with you to get a discount at various nearby restaurants. The Westin is connected via an underground walkway to the mall. There is a Starbucks right opposite the Westin if you are a coffee lover.
POOL AND HOT TUB: Pool and hot tub located on the ground floor are amazing. You will need your room key for access.
OVERALL ATMOSPHERE: Family and seniors. Do not expect a club or party atmosphere. Its a combination of peace, tranquility, family and seniors.
RECOMMENDATIONS: Kindly introduce EXTENDED HOURS for the club lounge in the evenings if possible. The two hours window from 1700-1900 hrs is too short. Addition of extra 1-2 hours after 1900 hrs may be helpful.
OVERALL: An AMAZING SPG hotel. You will feel relaxed and energized here. I always stay here for leisure and to recharge myself. Try it out and you will immensely enjoy it
June 9, 2013
Rated 3 out of 5 by Luigi57 out of control weddings
Hotel was wonderful except for Saturday night, 10/27, when the wedding guests arrived on our floor about 1:00am and proceeded to party in the halls and guest rooms.
Not what I paid for !!!
October 24, 2012
Rated 1 out of 5 by Jim86 The worst service. Stay somewhere else!
I have stayed at this hotel many times since it opened a few years ago. From a facility point of view it is a very nice facility, which is one of the reasons that I have continued to return. Things are fine unless you ask for anything. They have an arrogance about themselves, so they don't seem to care about keeping you as a customer. I have never come across people that make no attempt to make something work for you.
If customer service is as important to you as the facility, pick a different place. If you have no expectation of service, this is a fine choice.
I don't make these statements lightly. I won't go back.
February 18, 2012
Rated 5 out of 5 by DonM1945 Pet Friendly
Not only is this a first class hotel, but they welcome pets. We normally have to kennel our golden doodle whe we visit our family. However, we discovered that they allowed us to bring our pet to the Westin Galleria.
It made our stay so much more enjoyable . This is the only place we will stay when we visit th twin cities.
We also,enjoyed the fact we could,shop,at the galleria mall without having to go outside as it is connect by a tunnel to the Westin.
First class facility, wonderful friendly staff and best of all pet friendly .
November 26, 2013
Rated 5 out of 5 by maggie Excellent stay
I only travel to the Minneapolis area a few times per year, and this was my first stay at this hotel. I'll be back. The room was roomy and comfortable. The bathroom was heaven! Parking was easily accessible (and free!). The exercise room was very clean, and the equipment kept up very well. The staff were extremely responsive to any needs. My only bit of feedback is the in-room wi-fi service. Unfortunately, you have to pay for service for each device you use, which I didn't realize. So I had to purchase wi-fi for both my ipad and my laptop. The front desk clerk explained it's tracked by the ip address, but I still think that's kind of a poor policy. She was kind enough to remove the additional charges though.
overall, top notch service - great hotel!!
June 17, 2013
Rated 2 out of 5 by WayneRichfield The room was misrepresented
When I made the reservation, I was told the room I reserved would have two sets of windows and would be oversized (503 square feet) with multiple TVs.
The room we had only had one set of windows, was only the size of a standard room and only had one TV.
I feel that I over paid for the room I had and should have been charged only for a standard room.
This reservation was for a belated birthday so my partner was very disappointed in what we ended up with.
February 3, 2014
Rated 5 out of 5 by JenB1234 Fave Westin to Date
Perfect place to crash after a long day. Great food and really convenient to airport and shopping. Hotel room was squeaky clean and staff were incredibly professional - will stay here again for sure.
May 26, 2014
Rated 5 out of 5 by Carly33 Restful Stay
My husband and I stayed one night to celebrate our anniversary and have a night away from our small children. We were looking for a quite, uninterrupted night of sleep! And we got it! When we checked in, we were upgraded to one of the floors with complimentary breakfast and appetizers. The staff made sure to help us get a quiet room and we were told if it wasn't satisfactory after we got into the room, to let them know, and they would be happy to move us. The room was great from the start!
November 4, 2013
Rated 4 out of 5 by EgSCH hotel is great
everything does meet expectations
May 27, 2014
Rated 3 out of 5 by SMF426 Overpriced in Edina
the hotel is lovely but when you compare Starwood options in MSP this is far too costly for the area. At NYC prices you expect more----. the valet parking was elusive- could never find the guy- the room( normal Westin stock) was fine, but at this price I would have expected late turndown service ,the Exectuive lounge was fair. the staff in the lounge was unfamiliar with the area. When asked where aspecific major store was located they did not know and sent me to the wrong mall.
If you are charing five star rates then act like a five star hotel. Checking the rates--- at a lowest cost in the mid $300 range and the services not at that level think twice! when yoiu examine the cost for what you get it just was not worth it.
January 28, 2012
Rated 5 out of 5 by Mike680 Wonderful staff
Last minute changes needed to be made due to a family emergency and your front desk personnel were incredible in helping with our reservation. Even your corporate reservations operator (just a voice on the phone) went far above and beyond and was very much appreciated when making my initial reservation.
Special thanks to front desk person Kem Michels who was compassionately helpful.
October 21, 2013
Rated 5 out of 5 by SBonnet My preferred place to stay!
Our preferred place to stay when the 'girls' must go shopping! We enjoy the beautiful spa inspired accommodations connected to the Galleria with lovely boutique shops and the convenience of having the areas finest restaurants within steps. The Westin employees always extend a friendly 'Minnesooota' welcome and are helpful and accommodating. Its the perfect Spring and Fall shopping escape!
July 2, 2013
Rated 5 out of 5 by ckccan Always a great stay here!
There's no question this is the best hotel in the area, and my only complaint is that it can sometimes be difficult to secure a reservation, especially on short notice during the week.
This property is in a great location with free underground parking immediately adjacent to the property along with upscale shopping and dining.
The property is elegant and manages to create a peaceful environment from the moment you walk through the front door. It features a McCormick & Schmicks restaurant in the hotel that gets busy for their amazing happy hour deals. They also have a diverse well priced wine list and a great bar staff.
The staff and management team at this property are fantastic and always seem to genuinely care and go out of their way to accommodate any special requests, whether it’s the front desk, bell services, concierges or housekeeping.
As anyone who travels for business knows, business travel can be trying at the best of times. I actually look forward to my visits here. If you book a Club Floor room or you are SPG Platinum you’ll have access to the top floor lounge for breakfast and evening hors d’oeuvres.
In terms of facilities, it’s not a massive property but does have all the essentials of a business hotel including a business centre, gym and swimming pool along with several options for meeting rooms.
I have stayed here several times over the past couple of years and I wouldn’t hesitate to recommend this property to anyone! I’ve done a lot of business travel over the years and this is easily one of my favourite places to stay.
December 1, 2011
Rated 2 out of 5 by Traveler6325 One of the most embarrising situations I've had
On Saturday 01/25/14, we stayed at the Westin Galleria Edina hotel for a special family event I had planned for a long time with setting up a 200 dollar shopping spree and diner for my wife. Everything was set to go and when arriving to our room, the gift cards were on the dresser with a white card that had "Love Mike!" in big red letters. I asked my wife "Who's Mike?" and my wife asked me "Who's Mike?" and must of thought it was my flame. It was very uncomfortible for both of us and I convinced my wife I had no idea why "Love Mike!" was placed in our room. When informing the front desk about the situation, they appologized and informed it was a mistake and added a free breakfast to our room and an appologized and a card was also left with the sparking wine I ordered to be delived a few weeks earlier. Oversights that take place like these are difficult and ideally I feel should never happen. Just wanted to share my experience. Restaurant and the rest of the evening went fine. It will be hard to forget this experience for a while. Scott
January 27, 2014
Rated 5 out of 5 by qsusie Wi-Fi
I had a hard time understanding why the Westin makes the guest pay for WiFi. $9.95 a day is a bit much, and because of that, I won't stay at another Westin.
August 19, 2013
Rated 5 out of 5 by Gladygo Girls weekend stay
My Daughter and my two Granddaughters and myself stayed at your hotel this past weekend for the second time. We enjoyed our stay in your spacious room and stayed on a club floor and enjoyed the healthy breakfast and evening appetizers very much.
It is a very convenient location for shopping and dining, we will definitely be back again.
July 22, 2013
Rated 5 out of 5 by GregKarenP Perfect
We enjoyed our stay at the Westin Galleria on Chistmas Eve. The location is ideal for visiting our family. We found ourselves wishing we could have stayed another night or two as the hotel is very comfortable and shopping is all around the hotel. We will be coming back!
December 26, 2013
Rated 5 out of 5 by MNstaycation Great night away.
Loved the convenience to shopping and great dining. So convenient to have the underground walkway to the Galleria, especially in the bitter cold!
Great room, bathroom was fantastic. Also, on the Club Level, we thoroughly enjoyed the complimentary breakfast. A nice night away from the kids.
November 25, 2013