Rated 5 out of 5 by GregKarenP Perfect
We enjoyed our stay at the Westin Galleria on Chistmas Eve. The location is ideal for visiting our family. We found ourselves wishing we could have stayed another night or two as the hotel is very comfortable and shopping is all around the hotel. We will be coming back!
December 26, 2013
Rated 5 out of 5 by MNstaycation Great night away.
Loved the convenience to shopping and great dining. So convenient to have the underground walkway to the Galleria, especially in the bitter cold!
Great room, bathroom was fantastic. Also, on the Club Level, we thoroughly enjoyed the complimentary breakfast. A nice night away from the kids.
November 25, 2013
Rated 5 out of 5 by kdtp EXCELLENT
I stay in the this hotel as a treat when I travel to the Twin Cities. It is an excellent hotel that is extremely clean and comfortable. I get the best night sleep here. It is very conveniently located to the Galleria of Edina (connected), which caters to fine dining and upscale shops.
July 19, 2013
Rated 5 out of 5 by MandiG Amazing place to stay especially during business
The stay at the Westin was absolutely amazing. The gym was well equiped and Westin even allows for you to rent New Balance clothing and gym apperal for only $5 during your stay. The bed comfort and amenties made me feel right at home and allowed for a perfect stay.
November 7, 2013
Rated 5 out of 5 by JF27 Highly Recommended
Staff was great, hotel seemed brand new, rooms were well appointed and spotlessly clean. Exceeded my expectations and was just what i needed. The New Balance loaner program is a great addition to their already great list of amenities.
December 6, 2013
Rated 5 out of 5 by sbpaul Sid and Bettys experience!
As always, we really feel welcome and comfortable when we stay at the Edina Westin! It is so easy to relax and forget that we are here to do several things besides an overnight stary at the Westin!
December 22, 2013
Rated 5 out of 5 by AS37 Great rooms and great staff
I've been staying at the Westin Edina nearly every week for the last three or so months, and I've always found it exceedingly comfortable and friendly. The rooms and fitness facilities are great, and the staff — especially Andreas — really goes above and beyond.
July 16, 2012
Rated 5 out of 5 by Travel2Mn In a time of stress
The Westin Galleria met the demands of multiple rooms, varying ages, exacting personalities and handicap limitations for a family funeral. Unflappable and flexible even in during Minnesota blizzard!
December 8, 2013
Rated 5 out of 5 by Jeff11 Great spot
Stayed at last minute as a location choice for visiting our recent college graduate son with a job in the Cities.
Great location,location next o mall?
Large convenient rooms large bath
Exceptionally clean and professional
July 21, 2013
Rated 5 out of 5 by Carol23 Treated with a Reward Night
I had heard the Westin was a very nice hotel, so I decided to use one of my reward nights to stay here. I was not disappointed. Check in was a little rushed and not friendly feeling. But the room was excellent. Had a make up mirror, deep tub, instant hot soft water, huge shower head and carpet felt clean. We ate at the hotel restaurant, McCormick and Schmicks, the food was very good and atmosphere relaxing. Valet was the friendliest staff person I encountered in the hotel, but you didn't see a lot of staff. It also irks us that they charge for internet in the rooms, why not include it in the room rate. I would definitely stay there again.
January 22, 2014
Rated 5 out of 5 by Lavishone Magnificient Stay
Everything was perfect starting the minute we entered the hotel, the light floral scent of the lobby made us feel very relaxed and everyone in the front reception were wonderful and eager to help!
July 2, 2013
Rated 5 out of 5 by kpscott Perfection!
This hotel is really the best place to stay in Minneapolis. The front staff are professional, the rooms are exceptionally clean. I can't say enough good things about staying here!
September 4, 2013
Rated 4 out of 5 by Julesjazz Excellent Westin
Clean , new, comfortable. Great place for shopping/dinner weekend away.
December 27, 2013
Rated 5 out of 5 by Franny2014 modern comfortable and convenient
The hotel is very clean and modern. High ceilings, roomy, with the type of conveniences such as places to charge devices beside the bed.
July 24, 2013
Rated 5 out of 5 by jazza11 wonderful hotel and staff excellent
everything about our stay was memorable.
the staff everywhere were friendly and always helpful.
June 17, 2013
Rated 1 out of 5 by Audie The room and bath were so spacious!
Excellent facility..... Very spacious accommodations......
November 4, 2013
Rated 5 out of 5 by AnniversaryDate Clean and Modern
They even delivered champagne to our room when they learned it was our anniversay!
September 16, 2013
Rated 5 out of 5 by Justin78 Room
Room were great...but needs more humidity and bed was not the best comfort wise.
January 28, 2013
Rated 5 out of 5 by Larene Good experierce
First time at local Westin. Celebration successful thanks to good experience.
July 1, 2013
Rated 5 out of 5 by Roxy2013 Nice location
Always stay here when the price is right.
October 15, 2013
Rated 5 out of 5 by 4908707 People really took care of us
People really took good care of us.
September 1, 2013
Rated 5 out of 5 by Mikey Great Hotel
Hotel Staff were fantastic!
May 20, 2013
Rated 2 out of 5 by Disappointed379 Disappointing...
After only reserving this hotel because it was offered for a big wedding party, I initially encountered a problem with the hotel not willing to hold my room based of the price difference that was stated in the wedding invitation for the price of the room. The front desk asked that I bring in the wedding invitation so that when I check in, they can adjust the price of the room.
They were unwilling to uphold this price change of less than $10 for the 2 nights we stayed there.
We had to pay for everything extra in the room & the rooms were definitely NOT worth the money spent. I would NOT recommend this hotel to anyone! No incentive to ever come back.
September 10, 2013
Rated 5 out of 5 by Robbie52 A beautiful new Westin property in a great location
The Westin Edina Galleria Hotel
This is a fine property in a great location located next to an upscale mall not too far from downtown Minneapolis.
I found hospitality and services to be excellent, though I did have to be proactive upon check in to point out to the gentleman at check in that I had multiple reservations for my 5 night stay. Had I not pointed this out, I'd have suffered that painful experience many road warriors experience: key lockout.
On morning one, I had no hot water service from the sink for AT LEAST 7 minutes or so, though the shower worked perfectly. Fortunately, after one call to Guest Services this issue was resolved upon my return later that same day, thankfully. Nice, job, Westin. These things DO happen from time to time.
The Club level lounge is quite nice, but in my opinion breakfast offerings a bit sparse relative to other Starwood properties. For example, no hot food whatsoever, not even cooked oatmeal.No selection of flavored yogurt. Appetizers in the evening were perfectly acceptable and up to Starwood standards I've come to expect. The lounge is quite nice and beautifully appointed. Excellent wi-fi!
As for the guest rooms, you will find them spacious, wonderfully appointed with nice, modern day amenities and a nice, large bathroom. In room internet worked perfectly and provided good, consistent connectivity and bandwidth. I would recommend this property.
September 22, 2013
Rated 5 out of 5 by FrequentTraveler13 GREAT HOTEL
POSITIVES: Great and refreshing hotel.
NEGATIVES (THIS STAY ONLY): Room service was horribly delayed leaving me super hungry. I was ready to go out to a late night McDonalds but then the food was delivered. I was happy but FISH AND CHIPS with NO TARTAR SAUCE. I had to call KAREN from service express for the umpteenth time and the very nice waiter lady had to come up to deliver the sauce for the umpteenth time.
I was called in the morning to discuss the above situation plus I was told that there was a charge for internet service when I asked why one had shown up on my bill. I explained that for Platinum members the internet was free but the gentleman on the phone did not appear to be aware of this fact. It just denotes poor SPG membership benefits knowledge. The gentleman did eventually acknowledge that the internet was free for platinum members. The charge was taken off my bill upon check out along with the charge for the very late delivery of dinner.
RECOMMENDATIONS: Staff should update themselves on knowledge about SPG benefits pertaining to various tiers of membership and if the kitchen is busy and the order is going to be significantly delayed then the concierge should be honest with the guest and call him/her so that they can arrange to eat elsewhere rather than be sitting in the room in a hypoglycemic state.
OVERALL: Fabulous hotel. extremely refreshing and one of the BEST SPG hotel in the Twin Cities. It is one of my most favorite hotels and SPG members and non-members will immensely enjoy here.
July 4, 2013
Rated 4 out of 5 by Cherie2 This hotel has great features
Very clean and very comfortable friendly staff
May 19, 2014
Rated 3 out of 5 by vb2012 Substandard Customer Service
I have stayed at the Westin Galleria several times and love the hotel. My problem with this particular stay was two-fold. I booked 2 rooms, and asked that they at least be on the same floor. When I checked in I was told that the rooms were not next to eachother but they were "right around the corner" from each other. When the second half of my party checked in, they were put in a room 2 floors below us. Secondly, I have always been on the club floor, and even though I requested to at least be given key access, I was denied. As I have been a member of the SPG network for many years, I felt this was extremely poor customer service.
November 16, 2012
Rated 4 out of 5 by mg419 Poor Internet Connection
We enjoyed our stay at the Westin but once in our room, we were unable to have any service from personal cell phones. Could have paid money for Wi-Fi through the hotel but choose not too.
May 14, 2014
Rated 5 out of 5 by dm1027 My favorite hotel
This is one of the best hotels I've ever stayed in. It's beautiful, modern, and very clean. The staff are friendly and helpful. I would recommend it to anyone!
May 14, 2014
Rated 4 out of 5 by ChefLaurie The suite was very spacious
We stayed in one of the suites and loved the space and having two bathrooms. Attempted to take the stairwell to the executive lounge only to find there was no admittance between floors - had to go to the first floor and outside to get back into the hotel. The food in the lounge was not very appealing. The hot tub was in service and could not be used.
It was nice being connected to the Galleria.
April 30, 2014