Rated 4.5 out of 5 by 187
Rated 5 out of 5 by PLC123 Great place to stay
We frequent this hotel. The staff are very friendly and professional. They go out of their way to meet any need or special request you have. A family and child friendly hotel. Great club lounge. Clean rooms. Great room service. Excellent location.
April 14, 2014
Rated 5 out of 5 by Mary6129 Five star service all the way
Great. Place to stay and shop
April 14, 2014
Rated 5 out of 5 by TLC1 Excellent hotel
A peaceful,clean hotel in a great location.
April 6, 2014
Rated 5 out of 5 by Mbeth Overcharge
$90.00 over charge on card compared too bill left under door . I did leave message with accounting.
March 31, 2014
Rated 5 out of 5 by AnonymousMN Excellent Hotel!
Overall, an excellent hotel! My wife and I have stayed here many times over the past few years. The rooms are always clean, and the pool area is very nice. The underground walkway to the Galleria (many dining options) is great during the cold Minnesota winter.
We will definitely stay again!
October 16, 2012
Rated 5 out of 5 by Dave5555 Fantastic Staff and Service
the hotel was fantastic which was what I expected for a Westin. The workout facilities were great and the room was very comfortable and spacious. What set our stay apart was the fantastic friendliness of the staff. Always saying hello, offering us water, We got locked out of our room a couple of times due to a faulty security latch but the response was quick and friendly and they even upgraded us to access to the executive club which was a nice touch. I would stay here again , for sure.
November 29, 2012
Rated 5 out of 5 by DRDK Room Keys
This is our go to Hotel in the Twin Cities but I do have to mention a couple things. The room keys do not work well in the first elevator. My wife and I had trouble and observed numerous other people who also could not get the key to work. While I am on the subject of keys. I was out to dinner with family and received a call from my wife. Her key would not work and the front desk person would not make her a new one, even though she showed proper ID. It seems as though they needed to have her name on the registration also. If she had not been able to get in touch with me I do not know what she would have done. This does bother me, as I have never had to list her as staying in my room before.
March 7, 2012
Rated 4 out of 5 by Sturdaburns I Heart Westing
As always, a pleasant experience staying at a Westin property. Super friendly staff, and reliably clean and comfortable rooms.
December 7, 2012