Rated 3 out of 5 by JKP27 I have had better stays here
Usually the service and accommodations exceed my expectations but there were some things that weren't great.
The room had a problem with the air conditioning and it rattled the entire stay. I did report at check out so it could be fixed. Our housekeeper did not replace bottled water each day.
I feel like as a platinum (my boyfriend is platinum and his name was on the reservation) that if you can't provide an upgrade, something else should be done to show recognition.
The pool required guests to wear wristbands for identification since local members can use the pool area. I feel like the locals should have to wear the wristbands, not the guests!
Since there are 3 hot tubs, I recommend that one be designated for adults only. Most hot tubs do not even allow for kids under a certain age to go in, but there were 3 year olds in and out all weekend.
I realize this was a holiday weekend, but when you are using premium points, and are at full occupancy, the service and experience should match.
July 8, 2013
Rated 5 out of 5 by ME027 Beautiful Hotel
Number one were the VALETS This is your first encounter at the hotel. They were AMAZING! They made our stay fun.
The Cima restaurant and waitress were excellent.
The hotel is very beautiful. We especially loved the relaxing view from the pool area.
We and our two dogs Lola and Abby wish to thank you.
May 9, 2012
Rated 5 out of 5 by Skidud313 Everything is great except for the fees
This is a spectacular property. For not being in Beaver Creek proper, the resort feel that the design creates is fantastic. Rooms are laid out perfectly, very nice fixtures and amenities. But with the resort fee and very expensive parking (even at off-peak times), the fees add up quickly.
August 24, 2012
Rated 4 out of 5 by ARB10 Parking
We have stayed before and have alsways enjoyed our stay. My biggest complaint is the parking fee. If I stay at your hotel and spend money for the room meals etc I am charged $31.00 per night to park. If I have lunch or dinner and spend a great deal less I can park for free??????
June 25, 2012
Rated 5 out of 5 by Tiffani An Amazing Experience
I can see why the Westin Beaver Creek received the honor of being #1 in CO from Conde Nast Travel magazine for 2013. The property, gym, spa, pools, and rooms are amazing. Where else can you get hot chocolate chip cookies and cocoa at 4pm every day by a warm fire and live music.
December 31, 2012
Rated 5 out of 5 by John6794 Fabulous Experience
This was a fabulous experience for our family at so many levels. The rooms were outstanding, the spa, pool, fitness center and yoga programs were fabulous and brilliantly integrated. You have to have the Sunday Brunch at Cima. Arguably the best Sunday Brunch on the planet!!!
March 30, 2013
Rated 4 out of 5 by Kristen33 Great room, bar, spa - cold shower
This facility was beautiful and the rooms were well appointed. However, I did have to suffer through a cold shower due to issues with the boiler. I mentioned it to the front desk staff, who apologized, but there was no offer of recompense. Not the best way to start the day.
August 26, 2012
Rated 5 out of 5 by jds52 Great view and features-pool, spa, restaurant room set up.
Loved our room upgrade, location could be better-it was noisy as we were on the circle entrance drive- noisy at night when people are coming and going. The Rest of the our experience was wonderful. Staff was excellent, and went out of their way to assist us in all areas.
July 2, 2013
Rated 5 out of 5 by Tina29 The best place to stay while visiting Avon, Vail, Beaver Creek for sure!
Excellent location and wonderful accommodations.
If you are looking for a comfortable place to stay with a great mountain vibe...this is the place.
Staff is very friendly and within a few hours you will feel at home.
This was my 3rd visit and I won't stay anywhere else!
August 4, 2013
Rated 5 out of 5 by OkPacific Ultimate relaxing experience
Checked into property late, really late on Thursdsy evening. Staff greeted us as family. Loved and appreciated our platinum upgrade room. Only disappointment was we had to leave day early due to weather and points used for reservation were not redeposited into acct.
October 7, 2013
Rated 3 out of 5 by 22765 doesnt care about starwood customers
As I've seen before this hotel only puts out the red carpet for people who show them the money. As a loyal spg member for ten years I get the last available room, no late check out, no recognition for being a member and when I checked out no one asked about my stay.
July 15, 2013
Rated 5 out of 5 by SusieQ123 This hotel is amazing!
We absolutely loved this hotel. We stayed in a one bedroom suite and the rooms were amazing - 800 ft. of space, great decor and all the amenities you would want away from home. I would definitely stay here again and recommend this hotel to anyone. We will be back.
August 27, 2012
Rated 5 out of 5 by BillJeri Awesome experience
We were celebrating our 36th wedding anniversary. We spent two awesome days at the Westin at Avon CO. The staff was very attentive, the Spa services were excellent, the views were amazing, the food was delicious...
We look forward to other anniversaries there.
December 23, 2012
Rated 5 out of 5 by massskier Awesome experience
From the time the bellman unloaded our luggage, to the time we left, our experience with the hotel, staff and service was outstanding. The views were breathtaking, the fitness club to die for, and the restaurant superb. We will be returning next year.
September 27, 2013
Rated 5 out of 5 by Share57 All features to accommodate
Avon is a hide away special place with excellent and very nice people and accomodations. The hotel is wonderful. We hope to have the CESDA Conference back there 2014. It will be our 40 year of given educational information to students thru out Colorado.
May 28, 2013
Rated 5 out of 5 by Riley84 Incredible hotel & staff!
This hotel is awesome, the staff incredible! I stayed here in early Oct & was shocked about being able to swim outside. The pool & hot tubs are wonderful! The workout room is to die for! If your looking for a relaxing time in Colorado this place rocks!
October 23, 2012
Rated 5 out of 5 by Lickman The hotel was great!
My stay at the hotel was wonderful all around. However, I was surprised that the WIFI service was horrible. I could not use my computer or I-pad and I needed it for business purposes. Otherwise everything else was great.
August 14, 2012
Rated 5 out of 5 by SPG4me wonderful
Had a wonderful time - the villas are beautiful and spacious and Lucas, the manager, is the best. he is concerned & caring & goes out of his way to make sure the guests are happy. Love it and would recommend it any time.
August 9, 2012
Rated 5 out of 5 by jst48 Greatest place for healthy vacation
Combo of best fitness center and mountain outdoor activites, and healthy food choices everywhere make this my favorite location anywhere. And throw in the best rooms and lobby. I wish I could stay more often.
August 19, 2012
Rated 5 out of 5 by mrobnett Perfect Stay
The staff was extremely curtious and friendly. We were treated very special. The hotel is beautiful and the room was quite comfortable and cozy with a beautiful view. The stay was perfect for me and my wife.
October 31, 2012
Rated 5 out of 5 by MrTee Super Resort for Active Adults and Kids
Just returned from wonderful winter break at the Westin. Great hotel, wonderful access to slopes and outdoor activity. Wonderful music scene at hotel and in the area. Great getaway for active folks.
February 21, 2013
Rated 5 out of 5 by GFM2012 Early December stay
I stayed at the Westin the second week of December and it was a great stay, been that close to the Gondola and lifts is great, the staff is really helpful and friendly.
Gym services are great
December 27, 2012
Rated 5 out of 5 by Nicpro1 Awesome skiing and winter experience!
The hotel was amazing! So clean, so relaxing. Love the spa, gym, pool and hot tub areas. The lobby is so warm and inviting. I have stayed at many Westin hotels-- this is one of the BEST!
March 4, 2013
Rated 4 out of 5 by Fridge Watch the fridge
Great property to stay at. Watch the fridge. I stayed at this hotel several times. The fridge always freeze everything even the eggs. No one figure it out to set them properly.
February 4, 2013
Rated 5 out of 5 by Flyboy72 dining experience
Your chef goes above & beyond to make his meals wonderful; and also to accommodate even the pickiest eater--me. He made our 49th anniversary VERY SPECIAL. God bless Linda
August 11, 2012
Rated 5 out of 5 by pluckymaster Great for dog lovers
The hotel was very good overall but definitely awesome for those traveling with dogs or dog lovers. The gondola to the first ski lift makes this a ski in ski out hotel!!
January 6, 2013
Rated 4 out of 5 by Andy Kid's Club
Margie and Margot were absolutely tremendous. My daughter had a fantastic time. This is a wonderful Kid's Club specifically because of Margie and Margot!!
March 19, 2013
Rated 5 out of 5 by Erin19th Great Features
Apart from the fantastic location and facilities, this hotel has one of the friendliest and most courteous staff of any hotel we have ever stayed at.
December 26, 2012
Rated 5 out of 5 by Jr833 Great hotel but be Aware of the soft cost
Great ski Hotel. Jst be Aware of the resort fee and parking fee , hat can add up.
No cash and points rooms available at all
For next year.....
February 10, 2013
Rated 5 out of 5 by Barbie68 Great Location
Besides the hotel's great location it is also beautiful and very comfortable. Loved that they allow dogs even though mine were not with me.
July 27, 2012