Rated 5 out of 5 by Lovedit25 Amazing hotel in perfect location
Absolutely perfect location next to Eagle River! For summer activities, staying in Avon was more convenient than staying in Beaver Creek proper, and even in Winter, this would be perfect with on-site Gondola access to the slopes. Amenties are top-notch, and the gym/fitness area is the best I've seen at a hotel. Beds are very comfortable, and the sleeper sofa is convenient if needed.
August 22, 2016
Rated 3 out of 5 by JuJu61 No more heavenly bed
We stay in Westin hotels every year using our SPG points. For some reason the heavenly bed is no longer heavenly. The bed was so hard that I had trouble sleeping. Also would have liked a fan in the room. The room needs a ceiling fan to circulate air, even in the winter. I am just wondering if Westin has changed their bed system from last year. We also noticed the bed changed in our timeshare villa in Maui. Not sure why they would change a good thing.
August 21, 2016
Rated 2 out of 5 by LauraMae The service was horrible
My husband & I arrived on Friday evening.I was asked while booking if there was a special reason we we were coming, and I told them it was my husband's birthday. When we arrived, there was no acknowledgement of the event. We spent 45,000 points for 2 nights, the room was small and was very noisy, especially at 1am. After arriving, we went out onto the patio for a drink and a bite to eat- we needed to ask the waitress 2X for service... We finally got our drinks and a cheese board an hour later. When I spoke to the manager the next day, she apologized and brought my husband a bottle of sparkling wine and asked us what time our dinner reservation was and told us a nice surprise would be waiting for us when we got back- which there was not. As with the waitress from Friday night- the follow- through was horrible. This was the first time we used our points for a hotel and were very disappointed. To spend so many points for a weekend was disheartening. Thank God Beaver Creek and Vail were beautiful enough so we didn't dwell on our "sad" accommodations !
August 15, 2016
Rated 2 out of 5 by Jim2016 Below expectations
Common spaces were much nicer than the rooms. Our room was small, cramped and very loud. Despite our Gold status we were given a poor room location with an adjoining door, questionable mountain view and no balcony. Even though our reservation indicated an infant requiring a crib, the crib was not present on check-in and a chair had to be removed to make room for the crib.
August 3, 2016
Rated 3 out of 5 by Verified Reviewer member
Staff is below average. Facility is strong.
Concierges were usually not to be found, but if found, behaved as if we were intruding on them.
July 26, 2016
Rated 5 out of 5 by Sar39 Perfect ski getaway
We came here for thanks giving vacation in 2015. Hotel has a beautiful lobby with a very high roof. The windows open up to Colorado mountain ranges. Lobby also has fire place and in the evenings it has live performances. All facilities get together in the lobby either at the bar, kids play area or next to fire place for reading or playing board games. Our room had a huge balcony which had view of mountains and road near by. Though it was cold, we could take a dip in the jacuzzi and heated swimming pool. Again both the pools are in the open area which face mountains. A peaceful retreat in a great ski location.
July 17, 2016
Rated 5 out of 5 by Metalman711 Weekend of golf and R&R
Back again for the 4th time in 3 years. Love this place. The location is the best with great view of the mountain. Pool has an outstanding location. Hot tubs are a little to hot. Spa is one of the best, not for it's ambiance but for the quality of service. Lobby bar never seems to be open much, but a great bar in the restaurant.
And my daughter got married here last year...service was outstanding.
July 13, 2016
Rated 5 out of 5 by TwoHearted Fantastic Ski Week
Stayed for a work conference in February. This is the perfect location in town to get on and off the mountain. Gondola right outside the door. Easy ski valet. Excellent gym, pool, and hot tubs. Very family friendly.
June 26, 2016