Rated 4.2 out of 5 by 182
Rated 5 out of 5 Great Experience
Everything was great. from top to bottom. Highly recommended !
August 20, 2014
Rated 5 out of 5 by lalawoo Amazing Experience!!
Always amazing whenever I stay here. Kudos for having one of the best hotel staffs I have encountered. So helpful, friendly and happy! Makes my stay so much more enjoyable!
August 19, 2014
Rated 5 out of 5 by MattR10 Beaver Creek
Unreal! The nicest Westin I have ever stayed at. I am almost lifetime Platinum and was amazed by this hotel. From the moment you arrive to housekeeping, this hotel has got it down. The room is unbelievable. We stayed in a suite with our kids and we had a full kitchen so we could save some of our $ eating some meals in our room and could use the extra money for activities on the mountain.
August 17, 2014
Rated 5 out of 5 by JoeV66 Wedding
The Riverfront Resort & Spa is completely breathtaking....Only been there before in the winter snow....this summer stay was beautiful. Will be back in the summer again....
August 18, 2014
Rated 3 out of 5 by Mer1024 Westin in Avon, Beaver Creek - nice facilities but some issues
We go to Beaver Creek almost 12 times a year as we live in Denver. This is our first time staying at the Westin in Avon. We stayed there because we wanted to have access to their pool which is beautiful and by far, one of the biggest pools in the area. The rooms and facilities were very nice. However, the hotel was "oversold" as we heard from the front desk many times in our 48 hours there. The front desk was not very responsive or nice for that matter, and it seemed that the hotel was understaffed, not able to handle this busy weekend. A few examples:
Upon check-in it took 45 minutes for our luggage to arrive in our room. We could've rolled the cart up ourselves if we knew it was going to take this long. It took a few calls to get the luggage. It seemed they were understaffed here.
The front desk gave our elderly parents wrong directions to walk to the shuttle to Beaver Creek Village. They were in no condition to walk the blocks it took to get there and they were sent in the wrong direction. We had two cars in the valet parking and they could have driven instead had they been told the amount of walking they needed to do. This walking wouldn't be a problem for most people, but one of our parents is almost handicapped.
We did not have cleaning/maid service one day either. Their response to this was that most rooms won't have it until every room is ready for new check-ins. I was told this could often be at 5/6pm. This seems late to have your hotel guests have maid service.
Again, this is probably due to the hotel being understaffed.
I would stay here in the summer if you want to lounge by a gorgeous pool with beautiful views. However, there are many other choices in the area (both hotels and condos) and we've had better experiences at similar resorts.
August 17, 2014
Rated 5 out of 5 by NJSand Beautiful views for a relaxing get-away
This hotel was so beautiful and the views were breathtaking. I needed a weekend to check-out and this was the perfect spot. The spa area was warm and welcoming and not overpriced. The Friday night happy hour on the patio was a nice surprise and very yummy. I am excited to come back for another weekend.
August 11, 2014
Rated 5 out of 5 by bbally Excellent property great people
We were on a second visit and had a great time. The property is running an extended weekend check out special during the summer months. While we did not take advantage of that because we were on a schedule it is a very good program because of the facilities offered on the property.
August 11, 2014
Rated 5 out of 5 by drpsych Beautiful hotel with great facilities
We loved the exercise room along with a quality spa. The equipment is well maintained and overall quality if terrific. The pool area is extremely nice with three great jacuzzis.
The concierge staff is first rate--overall-a fabulous hotel--we been there four times and plan on returning again next summer!
August 8, 2014