Rated 5 out of 5 by SirRandy A Week in Beijing
When I checked in, they had been overbooked and put me in a smoking room for one night. (If you are sensitive to smoke, please be sure to request a non-smoking room.)
They moved me into a luxurious corner suite and I was extremely happy! The King Bed was very comfortable. In my room, was a foot massager that I used daily. WiFi connectivity was excellent. I had no problems whatsoever. Shower and bath were also very modern and the bathroom was well kept. Bottled water was kept in abundance for me.
Fitness room was also excellent. It had every single piece of equipment that I needed. From yoga mats to weights. Bottled water was also provided.
Staff were also very friendly and helpful! I highly recommend this hotel. Location was next to a subway station (#10) and easily accessible to the rest of the city. Great for people who want to explore by foot.
April 13, 2014
Rated 2 out of 5 by Hjohn Poor check-in service
More then once, the staff has gotten my check in wrong. They are very slow and extremely inefficient. There is really no need to be an spg member as they don't even recognize it.
April 6, 2014
Rated 5 out of 5 by littleflower Awesome Stay
Friendly and helpful staff, awesome rooms, great location.
April 1, 2014
Rated 5 out of 5 by Peirrot This hotekl has geat employEyes
I really anjoy that some employee at the 4 seasons restaurants speak with me and recongnize me during a 3 days stay.
They really take care of the guest. We feel at home.
Thank to them. I didn't take their name but I will next time I visit your hotel.
March 31, 2014
Rated 3 out of 5 by A123456 efficiency
takes too much time for check-in and check-out.
March 31, 2014
Rated 5 out of 5 by Hangzhou My home in Beijing
I started staying at this hotel since 2008 when it was built. This hotel is outstanding in all aspects (facilities, room, staff and location). On this particular stay, I did not check in until midnight. To my surprise, someone knocked the door in 10 minutes after my check-in and brought me a birthday cake and wine. When I saw their note from their General Manager to say "welcome to your home in Beijing", I know they meant it.
March 27, 2014
Rated 5 out of 5 by Brian1004 The Westin Beijing Chaoyang provided relexations
The Westin Beijing Chaoyang provided relexations and good memories in my Bisiness trip in Beijing. They up-graded the room and I enjoyed the foot massage in my room. I will reserve The Westin Beijing Chaoyang whenever I visit Beijing as I used to do. Thanks a lot.
March 29, 2014
Rated 3 out of 5 by SimsJ Might need to keep standards consistent
I usually have a very good stay at the Westin, and will return. However, my latest visit wasnt very enjoyable. I booked in for a studio room, but the hotel was full, so they "upgraded" me to an executive floor. Room was smaller than a studio, but I didnt mind. However, I wasnt comfortable in the room and had wanted a change. There wasnt any rooms available, so I had to make do for a night.
The laundry missed my laundry for the day, and I was penalized to wait for another, else, pay an additional 50%.
Mix bar was also too busy, the staff didnt take notice for us sitting in the non-smoking area.
I didnt want to make a big fuss, but its one of the most disappointing stays I ever had with this hotel
March 17, 2014