Rated 5 out of 5 by Smith115 Business trip with pleasurable stay
Only in town on business, but the stay was made extremely nice with such great accommodations. Breakfast and lunch at the hotel was outstanding!
October 30, 2012
Rated 5 out of 5 by NatalieU Comfortable & Stylish & Great Staff
Loved my corner room and the bed! I also used the fitness center twice during my stay and enjoyed the new and modern equipment and cleanliness!
January 28, 2013
Rated 5 out of 5 by Remy24 Top notch
Everything was great. It started with check in with Rocelyn, she was awesome. Room was perfect, clean, spacious, and as always so comfortable.
August 26, 2013
Rated 5 out of 5 by Frequentguest Great Hotel
Great location; walking distance to Union Square and rapid transportation. Very clean and comfortable room. Staff very friendly and helpful.
February 8, 2013
Rated 5 out of 5 by Michellefromsb perfect
We had the best experience at this hotel. Everyone was so friendly. Bed was great, staff was amazing, breakfast and all meals delicious!
November 9, 2013
Rated 2 out of 5 by ty1213 Great location but lacks late night room service
Great location within walking distance of everything, but lacks late night room service, so not recommended for those arriving after 10pm.
October 14, 2012
Rated 4 out of 5 by salad Fun in Frisco
Everyone on the staff was always helpful and friendly. The location was convenient to everything. Loved the bed! Can't wait to come back.
October 1, 2013
Rated 5 out of 5 by Tommy Nice facility, comfy room
All good. Have only stayed here a couple of times but consistent service, great parking people, and the nicest hotel bed I've ever had...
April 2, 2013
Rated 4 out of 5 by GDC2014 A little more climate control
The hotel was fantastic. Just wish the climate control made the room cooler.
March 23, 2014
Rated 5 out of 5 by KinSD Never disappointing.
Third trip to San Francisco this year and third time at this hotel. Great location and wonderful staff. This place never disappoints me.
July 30, 2013
Rated 5 out of 5 by coining123 Great Comfort, Location, Price
The rooms are great, clean, VERY comfortable. Bar was closed for renovation. Breakfast area is great but food could have been kept warm.
February 8, 2013
Rated 4 out of 5 by dmbren Business Travel
Hotel was everything I needed for a business trip to San Francisco
March 28, 2014
Rated 5 out of 5 by Michael Great Location
We had a wonderful stay at the hotel. The staff was very friendly and helpful and the location is great...We would stay there again.
March 4, 2013
Rated 5 out of 5 by KinSD Wonderful hotel in great location.
Have stayed here before and love the place. Central location and close to all yet still quiet. Very helpful and accomodating staff.
July 2, 2013
Rated 5 out of 5 by Mike58 Best value in San Francisco
Room was clean and bed was comfortable.
Food in restaurant was very good. The management and staff were friendly and professional.
September 25, 2012
Rated 4 out of 5 by starwood92067 great location
hotel ws convenient to Union Square, staff was friendly and helpful, room was confortable, breakfast buffet was very dissapointing
August 29, 2012
Rated 3 out of 5 by dcfy bad AC
AC only worked for us at the first day and then it never worked during our stay. You may give some feedbacks to the hotel as well.
December 11, 2012
Rated 5 out of 5 by Kim95076 Hotel great features and staff
Great bar and cocktails. Staff very friendly and helpful. Love visiting this location and will continue to. When in San Francisco
January 23, 2013
Rated 3 out of 5 by rufkdlk good enough
i thought the staff were friendly, particularly Fredy, but it's very Westin, very sparse and very little in the way of amenities.
September 4, 2012
Rated 5 out of 5 by Mag2012 Great location, excellent staff.
Quick walk to Union Square. Clean and modern. Very helpful staff. I stay there often for business, and they treat me very well.
February 20, 2013
Rated 5 out of 5 by middleagedman nice hotel
only minor issue was that there was no cereal at the breakfast, but fortunately one of the lovely guys found me some granola!
May 4, 2013
Rated 5 out of 5 by fred57 excellent stay
This hotel is top notch and worked with me to meet all my needs. Great place to stay, and will return at next opportunity.
December 12, 2012
Rated 5 out of 5 by Maitrik Great view
I had amazing experience staying at westin market street. I appreciate frotn desk assistance. They are really helpful.
November 12, 2013
Rated 3 out of 5 by Cindy605 Comfortable bed. Noisy neighbors
Bed was comfortable. Located close to many amenities.
March 25, 2014
Rated 5 out of 5 by Biscott Short Stay in San Francisco
Amazing location, comfortable and clean room! Would definitely recommend others to book their San Francisco stay here!
July 23, 2013
Rated 5 out of 5 by AMC25 Great S.F. location
Great location right off Market St in San Francisco; wonderful view from 17th floor; really quiet and comfortable room
June 10, 2013
Rated 4 out of 5 by katierose8 Quite and good Location
Good hotel. staff was inconsistent. Sheets and pillows were awful. Scratchy, rough sheets and pillows were lumpy.
November 30, 2013
Rated 3 out of 5 by Guest711 Location was great, stay was a bummer!
I was not aware of the $48 valet parking fee until my arrival. After waiting a half hour for cars to clear out I finally had a attendant direct me to a City lot across the way for half of the price and MUCH friendlier staff. Needless to stay my daughter and I had to cross back on busy streets with our luggage ... so in a sense you are forced to use their expensive valet to forego this inconvenience.
We waited in line 45 minutes for check-in. My daughter and I timed it as we had limited time to spend in this city we were anxious to hit the town. The lady at check in was probably stressed out as she had a long face, no smile and was extremely direct.
After a very long day of driving and evening out on the town my daughter and I wanted to come back and watch TV. All of the channels except for ONE was either fuzzy or came in and out. I called the front desk to complain and a lady said that it was due to poor reception but we could order a pay movie and that would be clear. Pssshhh! After spending this high price for a nite stay they want me to pay for a $19.99 movie????
When booking I had MANY choices for cheaper rates. Believe me, I will not be staying here next time.
July 24, 2012
Rated 4 out of 5 by Cleahy94025 Shower
The Room was nice but the bathroom was very very small.
The shower pressure was terrible.
I liked everything else...
October 29, 2012
Rated 4 out of 5 by Giuliana Great Location
The staff was very friendly and helpful. The room was clean and we loved the White Tea scent throughout the hotel. The location off of Market Street was prime for a touristy trip to SF!
I understand that the hotel staff cannot predict the behavior of guests, but we in 3 out of the 4 nights of our stay, our neighbors (different people every night) came in inebriated at 2 a.m. and were extremely loud! We had also stayed previously for one night, and had a horrible experience with a group of people partying until 5 a.m. In all situations, security came up within 5 minutes of our call to speak with the neighbors. If we return, I'll be requesting neighbors who are less likely to be rowdy.
The 'green' option for housekeeping is also an attractive option, but we were not able to spend our $10 in rewards at the store in the lobby- this was incredulous, especially because housekeeping does not leave new bottled water when servicing the room on days that we liked to have the housekeeping service. Please allow guests to buy water with their rewards!
All in all, we love this hotel and want to return, if the above mentioned concerns can be resolved. You have an awesome city!
January 6, 2013