Rated 4 out of 5 by UrsNZ Great Spot
Good Location, Hop On and Off City Bus Tours stops right outside the hotel. Concierge can organize tickets. Friendly and approachable.
September 30, 2014
Rated 5 out of 5 by Betu100 Great Experience!
There are plenty of SPG hotels to choose from when visiting San Francisco. We happened to pick the Westin San Francisco Market Street for a convenience experience because it's near the BART (subway) and the MUNI stations for all buses. We were so delighted to be greeted by such friendly and helpful staffs. At first, we were given a room near the top floor for a great view of SF. However, we turned down that room ( Acrophobia) for one that's on the 6th floor with minimum view which is fine by us. To our surprise, we were given free internet services during our 6 days stay. The bed is as heavenly as always. The only thing I wish they have is a jacuzzi hot tub. Our feet and legs could really use it after all the walking, hiking and biking we did everyday. However, we got by with great night's sleep and a few ibuprofens.
September 27, 2014
Rated 4 out of 5 by Mtr14 Comfortable hotel centrally located
Located very centrally near Union Square in San Francisco, this is a great location for conferences which are all held a short walk away and for tourists wanting to explore San Francisco city, without being located in the busy tourist areas.
September 25, 2014
Rated 5 out of 5 by MikeB19 Great Experience
Our stay at the Westin Market St in San Francisco was absolutely amazing! We flew in early, and asked for an early check in and they were very accommodating, and gave us a room with a view. It was our anniversary, and they sent up champagne and chocolates.
The hotel is beautiful, the food was excellent and the service was very good. The staff was very helpful in guiding us to our destinations.
September 13, 2014
Rated 2 out of 5 by JY84 Room was excellent except...
I stayed in on the 36th floor, and had some amazing views of the city. However, room key did not work all of sudden at night and i had to make FOUR trips to the front desk to finally get it to work. Not a pleasant experience and there was no word from staff saying "Sorry" What's the point of having great room if the guests cannot get in?
September 11, 2014
Rated 5 out of 5 by Renee888 A fabulous hotel to stay out
I have stayed at many hotels however the Westin really proves to be a top notch place to stay in San Francisco. At check in the manager came out and introduced himself and welcomed me to the hotel. He asked how I was and if there was anything I needed while visiting the hotel. The housekeepers were terrific as were the front desk people. Super attentive and constantly trying to see if we needed anything. I definitely will be back to this hotel.
September 8, 2014
Rated 5 out of 5 by farid50 Good Hotel, Expensive Internet
As an SPG member I would have preferred to have the Internet included because it was very inconvenient to purchase 24 hour blocks of Internet especially since I only needed it for a few hours on the day of my departure. This is something that the hotel needs to reconsider.
August 24, 2014
Rated 5 out of 5 by stylingj Great City Views for SPG Members
Check-in was slow during labor day weekend with only 2 available staffs within sight. They should have someone check with the people waiting in line and thank them for waiting. Some people may just have a simple question. The room smelled with a hint of cigarette. The bed sheets feel a little rough. The view of the city was amazing from our SPG rooms. Enjoyed two free water bottles. Love the floor to ceiling window. The room feels clean. Rainfall shower head. There should be a closer cross walk in front of the hotel. The hotel does not feel spacious.
September 1, 2014