Rated 5 out of 5 by MTK727 A consistently wonderful experience
I enjoy my weekly visits to the Westin San Francisco Market Street location as one of my "home away from home" hotels as I travel extensively for work. The staff at the SF Westin are spectacular and the guest rooms of exceptional comfort. I cherish the attenive service and the consistent level of focus the management staff of the hotel invest to ensure that each and every visit guarantees me the opportunity to relax and re-focus my energy after a long flight or an even longer day at the client location. The occasional room upgrade makes it even better ... I look forward to that perk with anticipation each time I arrive and appreciate greatly the occasions when the benefit is available - Thank you SF Westin Staff!
August 14, 2014
Rated 5 out of 5 by KSMO Westin SF Market St
A very pleasant hotel, the staff in the lobby are very helpful and give good advice on directions and local attractions
August 17, 2014
Rated 5 out of 5 by Hwang73 Good stay
This hotel can be your excellent choice.
August 17, 2014
Rated 5 out of 5 by Junior4 Comfortable Hotel
We enjoyed our stay at this hotel, all staff very friendly and accommodating. Rooms comfortable and clean.
August 16, 2014
Rated 5 out of 5 by PeteV Great location
This was our first time in San Francisco and we couldn't have picked a better hotel. Hotel staff was courteous, professional and friendly, rooms were clean and spacious and hotel location couldn't have been better. Would highly recommend staying at the Westin Market Street.
August 15, 2014
Rated 4 out of 5 by BdayGetaway Inaccurate charge on my bill/Otherwise, hotel very nice
I've stayed at this hotel before, and I like the style and cleanliness of the hotel, and I really like the proximity to Union Square and the Financial District. Tried the bar/restaurant, this time, and the food was pretty good there, as well. Service seemed hit-or-miss (one extreme or the other). Either, the service was lacking, or the staff (sometimes, the same staff at a different time) was going above and beyond. As to my title, the hotel sent up a welcome tray to my room (was there for a birthday getaway), but there is no refrigerator and I had already eaten. I put the brie in the mini-bar, and as is often the case, the hotel charged for mini-bar items as though I'd actually consumed anything. I know this can happen, but I wish there were a better way. Leaves a bad taste in my mouth (no pun intended).
August 12, 2014
Rated 5 out of 5 by sanjoaquin Corporate Discount
Stay was excellent - staff was very reponsive and professinal.
Only note - I asked for a employee corporate discount and did not get one - ie Boeing Company.
August 10, 2014
Rated 4 out of 5 by Bernie45 Enjoyable stay
The room was great except for the big bathroom door, the small bathroom, and tiny toilet seat!!!! Toilets should be replaced and the doors on the bathroom should be made as pocket doors to compensate for such tiny bathrooms. And, I was on a SPG floor!! Also, no plugins by the bed makes it difficult to work on your computer on the bed and you cannot plug your cell phone in there.....
Staff were overall good. Some people at the Concierge desk were not really very helpful......one guy in particular.
Having people smoking right outside the front door of the hotel should be eliminated.....it is offensive to non-smokers.
July 31, 2014