The Westin Richmond

  • 6631 West Broad Street
  • Richmond,
  • Virginia
  • 23230
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.5 out of 5 by 343 reviewers.
Rated 5 out of 5 by Westin, Richmond, VA The hotel is lovely; rooms were comfortable, and clean. The beds are wonderful, obviously, because they are Heavenly Beds. The one draw back was that two days in a row, their breakfast staff was lacking. Meaning, there weren't enough people working to handle the volume of people waiting for breakfast, to be seated for breakfast, to close out their bill, or to order coffee at the coffee bar. I was told by what looked like a manager, sorry, one coffee machine, one person working it. That didn't explain the breakfast situation. Clearly there were many meetings scheduled there in their meeting rooms, but it didn't look like there was enough staff to ensure people were taken care of in a timely fashion. That is a staff scheduling problem. Hope they fix it. July 17, 2014
Rated 5 out of 5 by A quiet and relaxing environment! From start to finish the Westin Richmond did the job. The staff were more than accommodating and the suite was perfect. When traveling through the Richmond area, I would highly recommend this property. You will not be disappointed. I had access to the club level and although the staff tries hard to please, the presentation of the hot entrees offered were not appealing. When different items ran out, they ought to be replenished and remain available for the guests. I would give this area of the hotel an "average" rating, as I believe management can do better in terms of offering "appetizer" sized hot items instead of trying to do one big "hot" dish...It was a turnoff. Common areas, however, in the club lounge were comfortable and clean. July 14, 2014
Rated 3 out of 5 by Comfortable and Convenient The hotel is conveniently located near the AMTRAK station and is close to major companies in the area. While the food is decent, the service in the restaurant is very slow. Ordering breakfast may force you to be late for your morning appointment. Also found the liquor pour to be on the light side. The rest of the amenities were much appreciated. July 14, 2014
Rated 5 out of 5 by Wonderful Stay One of the best hotel experiences I have had! Service was superb! Every staff person I encountered was pleasant, professional, and helpful! I'm looking forward to return stays in the future! July 14, 2014
Rated 5 out of 5 by Our stay Was very pleased with the hotel and staff. They were responsive to every need, Beds were wonderful and it's conveniently located. Nice to have free parking July 14, 2014
Rated 3 out of 5 by House Keeping Interrupting I am a Gold SPG member, and I requested a late check-out of 4 pm for my room. I was granted this request. However, housekeeping entered to my room more than 5 times trying to clean the room, opening my door each time. Additionally, the front desk called after the fifth time to ask whether I wanted to extend my stay. I informed them, again, that I had a late check out. There seems to be a lack of coordination and communication between the various front desk people and housekeeping. I found it rude and inconvenient that housekeeping kept coming into my room to clean it when I clearly had a late check out, and should not have been bothered in my room and having interruptions with the opening of my hotel room door. July 3, 2014
Rated 4 out of 5 by Average Stay We stayed at The Westin Richmond for one night. The stay was average. Room was clean and comfortable as expected from a Westin. My only complaint is that I left a trouser in the bathroom and when I called the next day regarding it, I was told that the Lost & Found Dept would get back to me within 24-48 hours, which they did. But they did not find my trouser. I remember leaving it in the bathroom and I mentioned that too. I was told that housekeepers did not find anything. Except for that everything was ok. July 3, 2014
Rated 5 out of 5 by Wonderful stay My daughter and I stayed at the Westin Richmond to visit the University of Richmond. Upon arrival, we were greeted by a very nice bellhop who took our bags and brought us to the front dest. Check in was flawless and the lobby is calm-just what we needed after a long drive! Our room was spacious and extremely clean. The club floor had an excellent lounge which we used for cocktails at night and breakfast in the morning. Concierges there were helpful and friendly. I would recommend this hotel to anyone! June 30, 2014
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