Rated 5 out of 5 by Breakdwn My favorite Westin
Consistently spectacular service, I go out of my way to stay at this property. 5 stars all the way.
October 18, 2014
Rated 5 out of 5 by RSTS Little Disappointed
Westin was one of the best hotels, however I was a little disappointed considering the high status they carry.
I had soiled sheet, with ether coffee or blood. It was an old stain and that was not pleasing. I was there for a major conference and just did not have the time to go back and forth about the situation as I did not need my room to be entered. There is a great possibility the staff would have taken care of it however not the expectation I had in mind. First time I have ever had such am experience at Westin....the stain was on the throw cover...
October 13, 2014
Rated 5 out of 5 by health Great for Quiteness
I found this hotel to be very relaxing. There was no excessive noise. The courtesy and professionalism of the staff was wonderful. Will come again if in the area.
October 13, 2014
Rated 5 out of 5 by McCarthy This hotel was a lovely experience.
Next time we hope to stay longer! The comfort of the room, the hotel staff and the excellent food in the hotel restaurant were wonderful. It is a nice, friendly place to stay.
October 5, 2014
Rated 4 out of 5 by AdamF Great hotel for Elite Members
I stayed here with my family on the way home from visiting family as a good stopover point. I generally like the Westin brand and prefer it during my business travel.
The hotel lobby was gorgeous, with citrus water available for guests. Upon check-in, my SPG status was recognized and I was provided a room upgrade. The room itself was extremely neat and clean, and the temperature controls worked well, which is not always the case in hotels.
i did not take advantage of the hotel restaurant during this stay, but would very likely do so the next time around. I plan to return the next time I head to see family.
January 2, 2012
Rated 5 out of 5 by Joan great stay
I stayed one night at the Westin when I was down in Richmond for my son's wrestling tournament at nearby St. Christopher's School. It was a great stay! The front desk staff was lovely, the room service was fast, and the pool was warm. The room was spotless and very comfortable. This is very convenient, also, to U. of Richmond. It would be a great place to stay if you were visiting the university.
December 13, 2011
Rated 4 out of 5 by Ceecee7 Its very private
I Love how private the hotel is. It also has a great bar and dinning area. I will be back.
September 27, 2014
Rated 5 out of 5 by ajm33 a winner each and every time
my favorite place to stay whenever i am in the richmond area - staff is extremely professional and very personable - they seem to be more akin to friends than an unknown face in a strange city. fitness facility was first rate and not some forgotten room hidden in some obscure corner with equipment from the dark ages.
February 2, 2012