Rated 5 out of 5 Wonderful Staff
The Front Desk staff is wonderful. From the moment you walk in and are greeted by the concierge, to the warm welcome at the front desk where they try not to have any wait if possible. They made me feel like I didn't have to worry about any detail while I was here.
September 29, 2014
Rated 4 out of 5 by Ceecee7 Its very private
I Love how private the hotel is. It also has a great bar and dinning area. I will be back.
September 27, 2014
Rated 4 out of 5 by Susi20 Night Travelers
Traveling at night along the long + dark highways, the Westin was an oasis! Just as we were reaching our limit + needed to find a place to rest our head. Voila! The staff were very friendly, the room was very clean, comfy + we felt right at home + had a great night sleep. The gym was a wonderful asset after driving in a car for hours. We had a great stay!
September 16, 2014
Rated 4 out of 5 by Susi20 Breath of Fresh Air
Traveling late at night + The Westin was a breath of fresh air to encounter as sleep was weighing heavy on our minds. The Westin was an oasis + the staff wonderful, the beds so comfortable + the gym was a highlight after sitting in a car for hours. Had a great experience here. Decided to book 2 more nights at a Westin Hotel at our destination in Charlotte NC.
September 16, 2014
Rated 4 out of 5 by Kraayenbrink Likes and dislikes
Room was adequate
"Heavenly" bed was not so heavenly for me
VIP lounge is great, however, they could change up the breakfast sausage, as well as the evening hot offerings.
Staff throughout was great. Gym was adequate, and liked I don't have to take my gym shoes, etc next visit
Wish you had an outdoor pool or sun deck.
September 14, 2014
Rated 5 out of 5 by LawrenceT Very good Hotel
The staff and hotel were professional and very good.
September 9, 2014
Rated 4 out of 5 by AdamF Great hotel for Elite Members
I stayed here with my family on the way home from visiting family as a good stopover point. I generally like the Westin brand and prefer it during my business travel.
The hotel lobby was gorgeous, with citrus water available for guests. Upon check-in, my SPG status was recognized and I was provided a room upgrade. The room itself was extremely neat and clean, and the temperature controls worked well, which is not always the case in hotels.
i did not take advantage of the hotel restaurant during this stay, but would very likely do so the next time around. I plan to return the next time I head to see family.
January 2, 2012
Rated 5 out of 5 by Joan great stay
I stayed one night at the Westin when I was down in Richmond for my son's wrestling tournament at nearby St. Christopher's School. It was a great stay! The front desk staff was lovely, the room service was fast, and the pool was warm. The room was spotless and very comfortable. This is very convenient, also, to U. of Richmond. It would be a great place to stay if you were visiting the university.
December 13, 2011