Rated 5 out of 5 Our brief stay
We had a very relaxing and enjoyable stay. The room service breakfast was absolutely spot on. Lots of really good food and a lovely presentation.
December 17, 2013
Rated 2 out of 5 Needs Improvement
Hot tub was not working and pool was dirty.Could not get hot water for tea that did not smell like coffee.Staff was nice.If they do some repairs not a bad place.
December 16, 2013
Rated 2 out of 5 Loud heat
The thermostat was so loud and kept starting again and again making it difficult to sleep
Also the restaurant service left a lot to be desired
December 14, 2013
Rated 4 out of 5 by rollerstar Convenient and Comfortable
This hotel was very convenient to a corporate client and I found my stay to be very enjoyable. I love the Westin hotels that I have stayed at across the country, but this was one of the better ones.
December 6, 2013
Rated 5 out of 5 by RjBa Impressive Hotel
As usual, the Westin delivered a very comfortable and clean room. The Heavenly Bed & bathroom made our one (1) nite stay well worth the stop.
December 4, 2013
Rated 5 out of 5 by Tim1609 One of my favorites
I've spent about 10 nights here this year on 5 separate trips and really enjoy every aspect of this property.
Bellmen, front desk, even room cleaners are very courteous, friendly, and smart.
Hotel feels brand new and it shows in layout and overall cleanliness.
The restaurant is good, the club lounge excellent, and the rooms are large and quiet.
My only request would be if you could swap locations with the other SPG hotel down the street as there isn't much within walking distance here.
Overall, a great place to stay not only for business but they also treated my kids and wife very well when they tagged along one trip.
November 19, 2013
Rated 5 out of 5 by Flyer715 Refreshing
The hotel staff greeted me with a warm smile. I was also one of the lucky ones to be selected for an upgrade and was roomed on the 7th floor. Executive Club lounge was wonderful. It made such a difference to be around staff that seem to enjoy their jobs. It was so very refreshing, a nice stay away from home for business. Thanks Westin!!!
November 29, 2013
Rated 5 out of 5 by Robert23 First time guest
As the saying goes, you only get 1 time to make a first impression and this hotel certainly did this. The front desk ladies were great along with Andy as well. I was there for 3 weeks and the staff made me feel right at home. I am looking forward to my next stay there cowing that I will be well taken care of.
Great job Westin Hotel in Richmond, VA!!
November 28, 2013