The Westin Verasa Napa

  • 1314 Mckinstry Street
  • Napa,
  • Kalifornien
  • 94559
  • USA
  • Landkarte

Zimmer & Preise

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Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Mindestalter

Das Mindestalter für eine Zimmerreservierung und für den Check-in beträgt 21 Jahre. Ein Lichtbildausweis muss vorgelegt werden.

Rated 4.2 out of 5 by 473 reviewers.
Rated 5 out of 5 by A beautiful Hotel We had a wonderfully upgraded room with a pool view. Nice amenities, good service. Love SPG November 19, 2012
Rated 3 out of 5 by Non Existent WiFi Everything in the Hotel was great. However, the Wifi might as well have been non-existent. May 29, 2013
Rated 5 out of 5 by Great stay A superb hideaway even in winter time. We love the place, the staff. Make us feel at home. January 11, 2013
Rated 5 out of 5 by Enjoyed the stay Staff was very friendly and helpful. Internet signal was too weak at times! October 29, 2013
Rated 4 out of 5 by in Napa Clean Hotel near Napa city December 27, 2013
Rated 4 out of 5 by Great stay in Wine Country! Certainly a fantastic place to stay right in the center of Napa.. Highly recommended! December 20, 2012
Rated 5 out of 5 by Excellent Resort Mostly exceeded our expectations. Great staff and the included breakfast was amazing. October 14, 2012
Rated 5 out of 5 by Great Napa getaway for a small business meeting the facilities, food and service was great for a team offsite to conduct business April 13, 2013
Rated 5 out of 5 by WESTIN VERASA GREAT HOTEL FOR SPECIAL OCCASSIONS AND JUST FOR A WEEKEND GETAWAY. DOG FRIENDLY. January 3, 2013
Rated 5 out of 5 by Awesome Great location for exploring the valley. Knowledgable staff. Couldn't be happier August 12, 2012
Rated 5 out of 5 by My Stay The staff was great, the location was convenient, and the hotel was beautiful. August 29, 2012
Rated 5 out of 5 by great experience we were very pleased with our expereience, and actually cant' wait to go back! January 5, 2013
Rated 2 out of 5 by Bloody Massage Mishap I have always enjoyed my stay at Starwood hotels. One of my most memorable customer service experiences and only other time I wrote a letter to a hotel was when I stayed at Starwood's Wild Horse Resort in Phoenix. The letter to the management at Wild Horse was regarding an exceptionally positive experience. This experience was not quite so pleasant. The property itself was nice and generally the staff were friendly. I have no other real complaints other than what follows. Our first evening we went down to the lobby for the wine tasting. We signed up for the free massage in the lobby offered by the hotel. We ordered some wine at the bar then had our massage when it was our turn. I got up and the masseuse said she "got some of her nail on me." My wife looked at my back and it was not some nails but a substantial amount of blood all over my shirt. She must have torn her nail and bled on my back. I walked over to the concierge and explained to the concierge what had happened. He was apologetic and he went and told the supervisor, Miguel, what had happened. Miguel told the concierge to have me bring down my shirt and he would have it dry cleaned. To my disappointment Miguel did not take the time to come out of his office and address me in person. This was not a small issue. I just had a representative of the hotel bleed all over my back. I took the shirt down and it was returned to me the next day. I thought it was odd that again I had no call or follow-up from Miguel or anyone. Maybe an hour later I get a call. It was Miguel. I think to myself. Excellent! Some follow-up. But he doesn't apologize for the incident. He doesn't even mention it. He asks me if I got someone else's item with my dry cleaning. Previously I thought perhaps he was too busy to handle customer service issues but now I know they are only the insignificant issues such as who got what dry cleaning. I told him there were still spots on the shirt and that I would be down shortly. He came out this time because I asked for him. He offered to comp me 2 days of the resort fee and "maybe $20 off our stay." Not much but a nice gesture. I emailed the General Manager and never got a response. Not the customer service I am used to with Starwood Hotels. March 21, 2014
Rated 5 out of 5 by We'll Be Back! The staff were exceptionally friendly, especially the Doormen/Valet guys. December 31, 2011
Rated 5 out of 5 by Easy walk Hotel is nicely done,clean inviting, and an easy walk to and from town. September 27, 2012
Rated 4 out of 5 by Wi-fi Great hotel, but very weak wi fi, not good enough in today's world! July 28, 2013
Rated 5 out of 5 by Customer service is exceptional Every request was acted upon quicker and better than we expected! September 29, 2012
Rated 4 out of 5 by Napa Trip Great location, staff and amenities! Would recommend highly! February 11, 2013
Rated 4 out of 5 by Fabulous hotel in napa Location is great. Overall Staff are friendly and helpful. May 25, 2013
Rated 5 out of 5 by Napa Retreat Fabulous hotel, room was amazing and service exceptional! February 11, 2013
Rated 5 out of 5 by Beautiful Hotel, Great location Beautiful Hotel, Great location. Will stay there again! August 2, 2012
Rated 5 out of 5 by Very freindly hotel Very nice hotel, I would totally recommend this hotel. January 12, 2013
Rated 4 out of 5 by Napa friends Great time with friends and had a very enjoyable stay April 15, 2013
Rated 5 out of 5 by location great lcation within walking distance of napa center! November 11, 2012
Rated 5 out of 5 by Mr. Always an excellent stay. November 20, 2013
Rated 5 out of 5 by the hotel is very flexible the hotel met our needs and was very comfortable. June 27, 2013
Rated 5 out of 5 by Wine Country Hospitality I am reminded once again how much I love this resort. The property is spacious and beautiful. Unlike a lot of other hotels in the area which look more like bed and breakfasts, this hotel is modern wine country. The lobby is gorgeous, the rooms are clean and spacious, and above all, I think it is quite a good value. The service staff was just wonderful and went well above and beyond for just my one night stay. The front desk was incredibly friendly and promptly gave me a room upgrade to a one-bed room suite (score!). I had my little boston terrier with me and they also made sure he got a welcome treat. My room was spacious and even had an Xbox. I had to remind front desk to bring up a dog bed and dog bowl, but they quickly provided this. After dinner that night, my fiance and I wanted to go to the bar for dessert, but found that they had already ended dinner service, so they offered us free nonalcholic drinks instead. I later ordered some juice and milk from room service late a night, and they promptly brought it to me gratis. I ordered room service for breakfast and it was incredibly well priced and delicious. I am so pleased with this property that I will be staying here during my wedding weekend even though the venue is in Sonoma. September 6, 2013
Rated 5 out of 5 by Very Restful. I Love the bed, and the staff was very friendly. April 19, 2013
Rated 5 out of 5 by Par excellance Westin excellence in all aspects. October 22, 2013
Rated 5 out of 5 by Nice place to stay We always enjoy our stay here when are in Napa March 4, 2013
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